United Kingdom
Review of Nutrition Geeks
Nutrition Geeks seem to have it sussed. Cheaper than what I was paying & the results are just as good.
Quick delivery & great prices
Reply from Nutrition Geeks
Hi Ms. Morgan,
We're so pleased to hear that you find our products to be a great value and that the results are just as good. It's wonderful to know you appreciate our quick delivery and great prices.
Regards,
Nutrition Geeks
Review of Co-op Funeralcare
I joined on 28th August & then enquired a week later about the £200 gift voucher that was with the join up.
I was told that I’d missed the promotion because it ended on 11th June.
When I went back to the website I saw that it was on till 11th October.
I immediately rung back to be told again that I’d missed the promotion.
I really felt like it was false advertising and I wasn’t going to get it no matter what.
I cancelled my purchase sadly because I’d heard good things about Co op funerals & really wanted to stay with them but not after feeling ripped off for £200
Review of Pharmacy Planet
My order got lost after my consultation & I had to email to remind them. Things that went wrong were rectified quite quickly though.
Reply from Pharmacy Planet
Hi Sandra
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We’re very sorry to hear that your order was lost following your consultation, and that you had to get in touch to prompt an update. We understand how frustrating that must have been.
That said, we’re glad to hear that once the issue was identified, it was resolved quickly. We’re continuously working to improve our processes to prevent situations like this from happening in the first place, as well as to ensure smoother communication throughout.
Thank you again for your patience, and for acknowledging the resolution.
Kind Regards
The Pharmacy Planet Team
Review of Simba Sleep
All my life I’ve never been able to afford a good mattress as everything else seemed to be more important until now.
All I can say is wow! Amazingly comfortable where I actually sigh out loud when I’m getting in. As a woman of a certain age I wake up a lot throughout the night but can easily dose back off with simba because of the utter comfort! The pillow is a must have honestly never felt so much comfort,
Review of Thomas Cook
Finding the cheapest holiday ever? 😃
Reply from Thomas Cook
Hi Sandra!
Thank you so much for your wonderful review! This is the feedback that we love to hear!
Thank you so much for booking with Thomas Cook 💛
Sunny Regards,
Kate
Customer Service Team
Review of Blazarix
Total scammers tried to take £39.99 out of my bank, luckily bank recognised it was a scam.
Careful what you click on especially in social media
Review of Jubilee Scents
Excellent quick delivery, excellent customer service and excellent product- well done 👏
Review of Policy Expert
Got a renewal price of £656 for building and content insurance so went online & Policy Expert offered £157 annual price so we saved £500!!!
It really does pay to shop around and we’re delighted 🤩
Review of InPost UK
Baring in mind I’m a 57 year old, I was stood by the wrong machine for an hour trying to figure out why my code wasn’t being accepted!
A nice lady turned up to use the machine and I asked her to help, which led me to see I was trying to use DPD machine DOH 😣
Run smoothly after that
Reply from InPost UK
We're sorry to hear about the confusion! Glad to know it was resolved and everything ran smoothly after. We'll work on making our machines more distinguishable. Thank you for your feedback!
Review of FedEx
The Fed Ex app is a complete waste of time and energy! I thought this company could afford something that at least works! All other delivery apps are great!
Sort it out Fed Ex! You’re letting yourself and your customers down
Review of Noleggiare
The hire shop was closed when we got to the airport! Stranded in Pisa airport not knowing what the heck to do! Had to rent a car from another company and drop it off the next day where they cheerfully told me my car had been cancelled and I’d have to arrange another contract with them at more than double the price!
This was in early September & I’m still trying to get my deposit from them 6 weeks later!
I would definitely not recommend this company & I’d advise you to gowith a more reputable company.
Also I urge you to take out the platinum insurance because they will try always not to give your deposit back but your covered for everything with Platinum insurance
Reply from Noleggiare
Dear costumer, we apologize for the inconvenience you experienced with our service and we regret any miscommunication that led to this situation.
Regarding the issue with your deposit, we take such matters seriously and are committed to resolving it as quickly as possible. Please try to contact our costumer support: +39 045 2059301
We value all feedback, as it helps us improve.
Noleggiare Customer Satisfaction Team
Review of Currys
Review of Yodel by InPost
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Fruugo UK (GB) - fruugo.co.uk
The company could improve by not false advertising and accurately describing what they are selling!
I feel totally scammed as when I wanted to send it back I was told the postage would be more than what I paid for the item as you have to send back to China.
Things look great in the pictures they show but they are nothing like what you receive.
Steer clear
Reply from Fruugo UK (GB) - fruugo.co.uk
Hello,
Thank you for sharing your feedback with us.
We are sorry to hear this.
As we are unable to locate your order with the details provided, a member of the team has reached out to investigate further via your Trustpilot account.
We look forward to your response as we would like to provide you with a solution to your issue as soon as possible.
Kind regards,
Fruugo Customer Care.
Review of SharkNinja UK
Fantastic brand! I ordered the air fryer and then the knife set with sharpening tool, I’m now a no1 fan very happy
Review of The Fine Bedding Company
Review of Vue
Went to see Oppenheimer last Saturday, party of 4.
Nobody told us before we went in that the air conditioning was broken. Apparently there was a note on the door which was kept open so we couldn’t see it.
One of my party had to leave within 5 minutes because it was so hot and stuffy in there & the rest of us had to keep going out for air & a cool down which completely ruined the experience for us. We only saw bits of the film and we were very disappointed.
Customer service is a joke, I made the complaint the next day asking for my money back & nobody has got back to me. I phoned customer service today and the advisor could hardly speak English & I couldn’t understand her. I have now emailed them to see if I can get any sense out of them.
In future I will be going to the Odeon 😡
Update
After putting 3 complaints in to customer service I have not heard anything from them. I just wanted my money back as I feel they ruined our night out!
Disgusting behaviour not to even acknowledge that they’ve received the complaints & it looks like I won’t get my money back but I vow I will never use them again
Review of Alliance Parking UK
First of all the car park was scruffy and dirty & unkempt. The machine was broken so I persevered and paid by text message which was really awkward as I had my grandkids with me and it took ages to do.
On arrival back to my car I was returning the grandkids back to their father in the car park which made me 5 minutes late which rendered me with a £60.00 ticket!
I will NEVER use an Alliance car park EVER again! All they want is your money & £60.00 for an hour is just disgusting!
Review of Yodel by InPost
Delivery came when specified and delivery driver was awesome 👏