United Kingdom
Review of InPost UK
They delivered the parcel late & I missed giving the birthday present to my daughter in law before she went away for her celebration weekend - it was a Cornish cream tea that is now a waste of money - very angry 😡
Reply from InPost UK
We're sorry to hear about the delay. Please contact our Customer Care team at help@inpost.co.uk for assistance. We understand how important timely delivery is, especially for special occasions.
Review of JR Pet Products
Great quality product that my little man loves - speedy delivery & fab website & customer service if you need to call them 🐶🐾💙
Review of Flomera
Well, I just had to give Flomera a big apology for doubting that they were in fact a genuine company as the Ugg sandals I ordered on 26th June hadn’t been delivered & after several email enquiries I was ready to cancel my CC payment - but today came home & there they were in my safe parcel drop off place
& yes the Ugg summer sandals are fantastic - amazing styling & comfort - just what I wanted & at the price I paid I don’t know how they can afford to sell them at that but so glad they did - Sorry & thank you agin 🥰👏🏻🥰👏🏻🥰
Review of cottages.com
Had trouble on the website confirming our booking - spoke to a fabulous guy & it was a Sunday & he sorted everything - just made it so so easy - fabulous service, now looking forward to a similar holiday experience 🥳
Reply from cottages.com
Hi Mr and Mrs Dunn, thank you for sharing your positive feedback, we're so glad to know that our team was able to assist you with your booking, and make the process easy for you. We appreciate your kind words about our service and hope you have a wonderful holiday experience!
Kind regards,
Robyn
Cottages.com
Review of JR Pet Products
Great quality products, speedily delivered & they go down a treat every meal 🐶🐾💙
Review of JR Pet Products
Quality products at good price point with speedy delivery & throughly enjoyed by my little man
Review of JR Pet Products
Best high quality natural wet food - no nasty fillers -my little man loves all the flavours - good price point - speedy delivery & we have all his natural treats from you too - couldn’t ask for more 🐶🐾💙
Review of John Lewis
Hated having to go to a post office to get my parcel - being disabled makes it very difficult to get out & a neighbour had to go get it - what a drama - will never order from John Lewis again if they don’t do home delivery 🤬
Reply from John Lewis
Good Morning Mr & Mrs Dunn, thanks for sharing your feedback. I'm so sorry to learn the order went through as a collection and not a home delivery, we've taken a look at our system and can't see any issues where a home delivery wouldn't be permitted.
We're so sorry that this happened, and we hope you'll continue to shop with us and receive your deliveries at home. ^Neil
Review of Animed
Speedy delivery of high quality wet dog food - my little man loves it - life saver 🐶🐾🐶
Reply from Animed
Thank you for your feedback.
I am glad that we were able to help with your pet’s needs.
Your continued support is always appreciated.
Kind regards
Sorcha
Review of J Parkers Wholesale
Speedy delivery of fabulous quality plants as always & excellent customer service
Reply from J Parkers Wholesale
Hi
Thank you so much for leaving a great 5 star review for us. I am really pleased that you are happy with our service and products.
Kind regards,
Trish
Review of Animed
Another Speedy delivery of quality dog food - thank you - fab supplier 🐶🐾🐶
Reply from Animed
Thank you for the review.
It is good to hear that your order arrived in a timely fashion.
Your continued support is always appreciated.
Kind regards
Charlie
Review of JR Pet Products
Great quality treats, little man loves them - easy to order & speedy delivery - wouldn’t be without them 🐶🐾🐶
Reply from JR Pet Products
so pleased your little man enjoys our treats, this is what we love to hear, thank you for a five star review
Review of Animed
Speedy delivery of quality wet dog food - thank you - will be back 🐶🐾🐶
Reply from Animed
Thank you for your feedback.
I am glad that we were able to help with your pet’s needs.
It is good to hear that your order arrived in a timely fashion.
Your continued support is always appreciated.
Kind regards
Sorcha
Review of JR Pet Products
Fab speedy delivery of latest product to try: the salmon pate which he loved, sadly it went straight through him & wasn’t very pleasant for either of us 🐶😢🐾
Reply from JR Pet Products
Thank you so much for the review. We are sorry to hear that the salmon pate had such an effect on your dog. We hope that there are other treats that will suit him better. If you need any advice please call or email us, we are happy to help.
Review of Cotton Traders
Another disappointment on size … last time a medium was too small & this time it was too big on a man’s quilted jacket, it was a fabulous jacket too, can’t be bothered to send it back again - it’s a birthday present - why can’t all your sizes be the same - aaarh 😡
Reply from Cotton Traders
Thank you for taking the time to place your review. I am sorry to read that you have found our sizing inconsistent, we do try to be as consistent as we can be but sometimes this does vary due to the style and type of material used. I have today passed your comments to our buying team for consideration on future purchases. We value all customer feedback as this helps us to monitor and improve the products that we sell.
Review of JR Pet Products
Excellent speedy delivery of quality natural dog treats - he’s just enjoyed his first ostrich foot - kept him happily busy for 90 mins each last x2 days - will be checking out others in the range 🐶🐾🐶
Reply from JR Pet Products
Thank you so much for your 5 star review, and happy munching for your pooch!
Review of JR Pet Products
Brilliant new treats - fantastic new beef frisbees - my little man was beside himself - never seen him enjoy treats the way he did these - long lasting & obviously satisfying - will be ordering a lot more of them next time - thank you 🐶🐾🐶
Reply from JR Pet Products
We're so happy to hear your dog enjoyed the new treats! We're thrilled that you're planning to order more. Thank you for your kind words and support.
Review of Cotton Traders
Awful coat - poor quality material - short on the arms & skimpy fit - not like his last one at all - very disappointing & we are still waiting for refund !
Reply from Cotton Traders
Hi,
Thank you for taking the time to leave a review. We are s sorry to hear of your disappointment with the material and sizing of the coat and I have passed your valuable feedback to our buying team. On looking into our records, I can see that your refund was processed on the 26/02/25. However, I have issued you with a further refund today to cover that cost of the delivery and returns charge. These refunds should show back in your original payment methods within 3-5 days from the date that they were issued.
We sincerely apologise for any inconvenience caused by this and I do hope that we can meet your needs in the future.
Kind regards,
Jennifer.
Review of Tufferman
Wish I’d never bought it - a nightmare to put up - poor instructions & so difficult to fit together & join link for upper uprights was small, weak & things didn’t fit well - my fingers were so painful after a 3hour session putting x1 unit up - sorry but can’t recommend this at all
Reply from Tufferman
Dear Customer,
Thank you for your review.
We are so sorry to hear you had some trouble with the assembly.
We do always recommend two people for assembly ease.
We do also have further instructions and videos available on our website to watch alongside constructing.
Looking into this order we can see the units you ordered are one of our best sellers and this is not usual feedback.
This will be passed over to our development team to review.
Chloe
Customer Services.
Review of The Cornish Company