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JR Pet Products Reviews 

13,880
•
TrustScore 5 out of 5

4.9

Animal Feed Store
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Review summary

Created with AI, based on recent reviews

Evaluating 920 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the natural ingredients and excellent quality of the dog treats, noting that even fussy eaters and pets with sensitive stomachs thoroughly enjoy them. People also appreciate the dependable delivery service, helpful customer support when arranging substitutions, and the very easy online ordering process. Though some customers noted occasional issues with product consistency, such as shrinking treats, damaged packaging, or unusual batches, most still found the overall service to be reliable. Buyers frequently mention that their dogs love the wide variety of available options, making it a regular choice for their pets.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and natural... See more

Quality

Reviewers highlight positive aspects of quality, noting that the treats are fantastic and their dogs... See more

Delivery service

Customers report widespread satisfaction and delight regarding the delivery service, consistently noting that... See more

Order

Users describe positive interactions with order, highlighting seamless online ordering and prompt, fast... See more

Service

Reviewers mention positive feedback about service, noting fast and efficient order processing as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I regularly order from JR Pet Products. Their products are fab, our dogs love them. So do I as they’re all natural with clear info as to whether they’re low fat, good for particular life stages, typ... See more

Rated 5 out of 5 stars

JR pet products have been a huuuge help raising my crazy little rottie Millie from an uncontrollable pup to a (mostly) well behaved adolescent. She loves the training treats, and the sausages and pate... See more

Rated 5 out of 5 stars

Customer care is excellent. I asked for a certain type of one product (my dog only likes dark buffalo wraps) and they were more than willing to make sure that's what he receives. Quality of the prod... See more

Rated 5 out of 5 stars

Great company. My old dog loved the products but my new rescue has cheap taste and won't eat any of the products. My neighbours dog however was thrilled when I gave them to him! Unless my dog goes off... See more

Popular products

See all
Pure Meat Sticks Variety Pack 12x50g

Pure Meat Sticks Variety Pack 12x50g

TrustScore 5 out of 5

4.9

(166)

Pure Meat Training Treats Variety Pack 3 x 85g (Kangaroo, Venison, Goat)

Pure Meat Training Treats Variety Pack 3 x 85g (Kangaroo, Venison, Goat)

TrustScore 5 out of 5

4.8

(86)

Pure Training Treats Variety Pack 12x85g

Pure Training Treats Variety Pack 12x85g

TrustScore 5 out of 5

4.9

(75)

Pure Meat Training Treats Variety Pack 3 x 85g (Chicken, Duck, Rabbit)

Pure Meat Training Treats Variety Pack 3 x 85g (Chicken, Duck, Rabbit)

TrustScore 5 out of 5

4.8

(60)

Pure Meat Sticks Variety Pack 8 x 50g

Pure Meat Sticks Variety Pack 8 x 50g

TrustScore 5 out of 5

4.9

(45)

Premium British Pork Sausage Slices

Premium British Pork Sausage Slices

TrustScore 5 out of 5

4.9

(42)

Pure Venison Sticks 1kg

Pure Venison Sticks 1kg

TrustScore 5 out of 5

4.9

(42)

Pure Ostrich Sticks 1kg

Pure Ostrich Sticks 1kg

TrustScore 5 out of 5

5

(41)

Ostrich Ribbles

Ostrich Ribbles

TrustScore 4.5 out of 5

4.5

(39)

Pure Training Treats Variety Pack 3x85g (Lamb, Salmon & Beef)

Pure Training Treats Variety Pack 3x85g (Lamb, Salmon & Beef)

TrustScore 5 out of 5

4.8

(38)

Company details

  1. Animal Feed Store

Written by the company

Animal welfare is top priority at JR Pet Products, we are proud to provide 100% Natural Treats for your pet, ensuring quality at the heart of every product!

Jr Pet Products

Written by the company

With a highly experienced team on hand to answer any questions you may have including; a nutritionalist, veterinary nurse and several office dogs.
Jonathan and Rebecca’s passion for pets, innovation, quality and nutrition led them to create their business JR Pet Products. Originally they traded soley in wild bird foods before expanding into the natural dog treat market, which is now the business’s main sector. They have a strong family feel: it’s bring your pet to work day every day at JR’s office (and children too in the holidays!), making the office a very interesting place! Archie the office Labrador is convinced he has it all in hand.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(13,880)

858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Always a good experience

Good quality dog treats, always quickly dispatched &with a timely delivery. My dogs love the treats, particularly the ostrich range and I like the variety JR Pet Products offer.

7 May 2026
Rated 5 out of 5 stars

Excellent treats and sooo many flavours n range

Excellent treats
Really good size for my Yorkie
Their ease of ordering and
Their delivery times are amazing
I never use any other treats
As they are clean n 100% protein
They also have such a huge range of meats
Though my Yorkie is a bit fussy n I use 3/4 only
But theirs lots of variety n variations
💯 recommend without hesitation to anyone

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Always great products.

Always great products.. Good comms and quick delivery. My little dog loves the smaller treat options. I usually order enough to get the free delivery and keep us going for 3 months or so.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant - highly recommended

I regularly order from JR Pet Products. Their products are fab, our dogs love them. So do I as they’re all natural with clear info as to whether they’re low fat, good for particular life stages, types of chewer etc.
Delivery is swift and their customer service is helpful and knowledgable whenever I’ve had any queries.

7 August 2026
Rated 5 out of 5 stars

Treats

Small crunchy treat sized bites perfect for treating the fur babies they both love the taste too 😋

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent . I didn't get my free chews for spending so much (possibly my fault) and they sent some straight out when I contacted them. Cannot fault

9 July 2026
Unprompted review

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