First class service from this company, as usual. Always deliver on time, wide range of products and prices are better than most. On rare occasions when I have had to contact Customer Service, they... See more
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Review summary
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What people talk about most
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Had a problem with placing an order on the ap. Easy to be connected by phone to staff. Dealt with my order efficienly and polite answering any questions I had along the way Good communication re my d... See more
Very good service, I've had private prescriptions dispensed and delivered promptly, within the time quoted. Even with the price of the prescription taken into account it is still much cheaper than the... See more
Company replied
Easy to upload prescription and place an order. There was a problem with the prescription image I uploaded, but communication about this was quick and made the process to correct it very simple. The p... See more
Company details
Written by the company
Prioritising animal well-being every step of the way, Animed is one of the biggest online pet retailers and veterinary dispensaries in the UK, selling affordable, trusted pet supplies for your furry friend. We deliver everything from prescription medications, non-prescription medications, health supplements and specialist food to stimulating toys, accessories and treats, stocking a wide range of leading brands such as Hills, Royal Canin, Feliway, Frontline and Lily’s Kitchen. Animed has always had the health and happiness of animals at its heart, we believe that looking after our furry companions should be affordable without compromising on quality. That’s why we source all our medications from the same suppliers as vets, and stock the most trusted leading brands at prices that suit all pockets.
Our promise to you
Written by the company
- Genuine UK Sourced Medicine
- All our products are 100% Genuine, sourced from veterinary suppliers in the UK. We are a fully compliant UK Vet Dispensary.
- Free UK delivery
- We offer FREE standard UK delivery on orders over £45
- No quibble customer guarantee
- We go the extra mile to ensure our Customers are happy
Why Animed?
Fantastic Service and Products....
Animed- One of the biggest sellers of Animal Medicines to UK pet owners. Affordable online prices for all your pet supplies!
- Guaranteed low prices
- Fully compliant UK Vet Dispensary
- No quibble customer guarantee
- Free UK delivery on orders over £39
- 100% secure and safe
- Genuine UK sourced medication
Contact info
CVS House, Owen Road, IP22 4ER, Diss, United Kingdom
- 01379 640052
- support@animeddirect.co.uk
- animed.co.uk
4.7
Excellent
363K reviews
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Fast delivery item perfect very pleased…
Fast delivery item perfect very pleased thank you
9 July 2026
I am a returning customer and believe…
I am a returning customer and believe animed offers an excellent service
16 July 2026
easy to order and kept updated by email…
easy to order and kept updated by email re prescription only medication, only i would suggest that a reminder or note be sent re sending the wet ink prescription straight after ordering or delays the process as there is nothing saying its needed before they can process the perscription but apart from that its all great and quickly delivered no problem
9 July 2026
So grateful they had the medication for…
So grateful they had the medication for my dog in stock. Delivered in the time scale they said.
9 July 2026
Great customer service and fast delivery
9 July 2026
Always very helpful and fast delivery
8 July 2026
Easy to order fast delivery cant fault
9 July 2026
Simple to use and delivered to my door
15 July 2026
Arrived quickly.
9 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I can’t fault the products
I can’t fault the products! Delivery was an issue with me.
Now that I don’t use free delivery, my orders arrive on time.
8 July 2026
Reply from Animed
We appreciate your feedback and are glad our products meet your expectations. We understand your concern about delivery and are pleased to hear your recent orders have arrived on time.
Kind Regards,
Mia
So quick on repeat
9 July 2026
Good product and very quick delivery
Good product and very quick delivery, will use you again.
9 July 2026
Easy to order and delivered in a timely…
Easy to order and delivered in a timely fashion.
15 July 2026
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