Stephanie Eagleton

United Kingdom

Reviews

Review of The Palm Centre


Rated 5 out of 5 stars

Good size and healthy palm

Apologies for the delayed review.
I'll be completely honest. I didn't expect the palm to be so established but then again, size and spacial awareness isn't my strong point.
The delivery service was quick and communicated all the way.
In my opinion, it's a top quality palm and in good healthy form. Well worth the money! Thank you

18 July 2026
Unprompted review

Review of Gardeners Dream


Rated 5 out of 5 stars

Wow how fast was that delivery!

Wow how fast was that delivery!! It's top marks from me from start to finish. The website was easy to navigate, there was lots of advise on offer. Payment was also an easy transition. The plants were expertly packaged and I can tell it was done with care. I wasn't kept waiting for it to be despatch unlike an other company I will not mention.
The delivery service were on it straight away and communicated with me.
I totally recommend this company. Thank you 😊

8 August 2026
Unprompted review

Review of Marro


Rated 5 out of 5 stars

Phoebe approves

Our Marro is always delivered on time before we run out. Without personally tasting it, the product looks and smells like good quality. Our Phoebe is a very picky eater and although she was a little hesitant at first and we needed to mix it with her old food as suggested. She has now become accustomed to the product on its own and seems to enjoy it.

7 August 2026
Unprompted review

Review of NHS England


Rated 5 out of 5 stars

Amazing job under extreme circumstances

I wouldn't say the NHS is perfect, of course mistakes are made. I've not always had a great service and have been let down. However, I believe they work extremely hard and under significant stress due to peoples inappropriate behaviours, limited resources and extra high demands brought on due to nasty viruses such as covid and climate change.
Why I choose to award 5 stars? Its easy. I'm in awe of the service they continue to strive to do under such circumstances! I love the way they keep in touch and send reminders so I don't forget. I love it because we're different from the rest of the world who charge huge bills just to get through the door. NHS I thank you for caring for me and my family 👏👏👏

24 July 2026
Unprompted review

Review of Trustpilot


Rated 5 out of 5 stars

No complaints from me

Trust pilot is a great service. It's my go to site if I want to check out a company before I make a purchase. With it being an independent site, I tend to believe the reviews to be genuine.
On the other hand, if I want to leave a review myself then they make it easy to navigate and guide you to write an appropriate response.

31 July 2026

Review of DFS Furniture


Rated 5 out of 5 stars

Customer service was excellent!

Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for ideas and directed us to the best suited sofas the save us from having to struggle walking around the whole store. Both of us have physical disabilities so the support we received was a godsend! Furthermore, he was patient, gave us time and space and didn't pressure us.
As for the furniture, it was top quality and we can't wait for it to arrive.

30 July 2026
Unprompted review

Reply from DFS Furniture

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Review of OnBuy.com


Rated 5 out of 5 stars

Great company

Great company! Quick to respond to my query and answered all my questions with good knowledge and clarity. Continued to communicate and update me right up to the point of delivery. How did I not come across you before? I'll definitely be back!

30 May 2026
Unprompted review

Reply from OnBuy.com

Stephanie Eagleton

Thank you for your kind review. We’re pleased our team could respond quickly and keep you updated right through to delivery. We look forward to helping you again.

Have a great day!
OnBuy Trustpilot Team

Review of Amazon.co.uk


Rated 3 out of 5 stars

Amazon could be the absolute best

Amazon could be the absolute best if only they screened what they allow companies to advertise. I generally love what I buy but occasionally end up with absolute rubbish. Having said that, they are very good at automatically supporting you if you need to contact the seller or ask for a refund.
The biggest issue I have is some of the couriers, when they dump and run. I understand they're rushed off their feet but when a parcel is heavy and left near the bins out of reach and without knocking on, it's a tad annoying because I'm disabled. Also, if I need to contact customer services. You can end up going round in circles before you eventually end up with an automated bot, then if you accidentally click on the wrong confusing option you end up back to square one and have to start over. It's beyond frustrating!
It's a shame because they are generally excellent and have an amazing team of employees working tirelessly to meet the demands of us consumers.

28 May 2026
Unprompted review

Review of Nikura


Rated 5 out of 5 stars

Great scents

Great scents. Not the cheapest but if you want quality then you need to pay the extra.

22 June 2025

Reply from Nikura

Hello Stephanie,

Thank you for your honest feedback!

We’re really pleased to hear you’re enjoying the scents and appreciate the quality of our oils.

Your support means a lot to us, and we’re glad the products are meeting your expectations.

Kind regards,
Customer Support Team 💜

Review of Moonpig.com


Rated 5 out of 5 stars

Love the choices

Love the choices and the additional formats. I sometimes look at other online cards but always end up back with moonpig because of what they offer.

21 July 2025

Reply from Moonpig.com

We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!

Review of Yodel by InPost

Review of Omaze

Review of Funidelia


Rated 5 out of 5 stars

Lovely paw patrol costume bought July…

Lovely paw patrol costume bought July last year. Sorry for the delay in leaving a review. Arrived in super quick time and fit pawfectly for his age group of 4-5 yrs, well made and with quality material

8 August 2025

Reply from Funidelia

Thank you so much for sharing your experience! 😄

We are so pleased to hear that you received a good service and we look forward to see you soon!

Funidelia Team.

Review of ao.com

Review of Testerup


Rated 2 out of 5 stars

Steer clear

Steer clear! Remember that saying.' If it's too good to be true, it probably is.' Yes you can get money but you have to work hard. It's not as easy as implied in the adverts that try to brain wash you.

18 October 2025
Unprompted review

Review of Reverse Life


Rated 5 out of 5 stars

Great flavour

As usual, my package arrived in super quick time. Reverse life have never let me down. Plus, I love the flavour of the collagen.

16 October 2025

Reply from Reverse Life

Hi Stephanie,
Thank you for your feedback.
It's great to know your order arrived quickly as always😁 And we couldn’t agree more, the flavour makes that daily collagen shot something to look forward to! Keep us updated with your progress and if you have any questions or queries, just send us an email over at info@reverselife.co.uk
Molly @ Reverse Life 💙

Review of Handtec


Rated 5 out of 5 stars

Great company

I bought a phone from Handtec around a year ago and it's still working a treat. ( I just hope I don't jinx it)
The phone was despatched and arrived quickly and it also had a warranty. I couldn't ask for more. I totally recommend this company and will definitely do business again if I need another phone.

29 August 2025
Unprompted review

Review of Reverse Life


Rated 5 out of 5 stars

Great products, fast delivery, competitive prices

I've been purchasing from reverse life for at least 3 years now and I must have given them a headache with all my swapping about but they make everything easy and hassle free. I started on the tablets, then the Marine collagen which totally worked for me, but then I had bariatric bypass surgery and my taste buds completely changed. Along with many foods, I didn't like it anymore so I changed to the strawberry bovine flavour. I absolutely love it!

19 August 2025

Reply from Reverse Life

Hi Stephanie,
Thank you for your feedback.
We’re so glad to hear that our team has been able to make things easy for you through all the changes, and it’s wonderful that you’ve found the strawberry flavour very good too 🥰 Keep us updated with your progress and if you have any questions or queries, just send us an email over at info@reverselife.co.uk
Molly @ Reverse Life 💙

Review of MyHeritage


Rated 5 out of 5 stars

Fantastic site

Sagui in customer services, was so polite, respectful of my needs and offered me some amazing options to help with the difficult situation I'm in.
Although I haven't been able to spend much time on the site, when I did, I found it easy to navigate and found it to be fairly self explanatory. Plus, there are assist tools available to help guide you with your tree. If there are any updates or possible links then you receive an email.
I also think it is well worth taking the DNA test. I thought I had a small family. How wrong I was.

Thanks again Sagui 😊

30 June 2025

Review of Amazon.co.uk


Rated 3 out of 5 stars

Could do better

Overall, for Amazon in general I would give 5 stars but I've deducted 2 stars for the delivery service and customer service.
Regarding the deliveries, I know extremely high demand keeps these guys very busy, but there is no excuse to not knock on and to just dump in the garden, take a picture and leave. I have it on video footage. I could identify him but I won't because he isn't the only one that's done that. Maybe Amazon shouldn't put them under so much pressure?
As for customer services, you can end up going round and round in circles for ages if the answer you require isn't there. Even when you opt for 'something else.' You SHOULD be able to type what it is so you aren't directed in yet another circle before finally getting to a chat bot, even then, you don't always get the outcome you desire.
Maybe you should take a leaf out of another large companies book. It's pretty straight forward. They don't mess about with bots. They have an email facility. You message them with exactly what you want to say and a human gets back to you, later or the following day. You don't always need to speak to someone. Sometimes you just need to simply bring something to their attention.

16 June 2025
Unprompted review