John O'Neill

Terrible experience with this company. Quick to take your gear and downgrade it. What’s even more unacceptable is they have not paid me for the gear I sold. I’ve been chasing them for nearly two weeks. I was given the excuse that they tried but failed. However, no communication. They are f**king useless. This is not AI generated!!!

Hertz Ireland are a shower of corporate gob***tes that should be hauled in front of a complaints ombudsman. Like the previous reviewer, they have charged me an extra days rental, accusing me of breaching the grace period of 29 minutes.
I returned the car to Kerry airport with no post inspection by Thrifty staff ie putting keys in return box. They did not respond to requests for clarification. Because, they did not communicate effectively with me, I also incurred a late payment charge.
Therefore, avoid this ‘company’ like the plague. There are other more fair operators, even at Kerry airport

I bought a lens recently from this branch. It was an excellent transaction as it included optional extras such as case and hood whiche were not advertised.The lens was immaculate in condition. Great communication into the bargain.

This is my second review for this dreadful company. To briefly reiterate. I paid £159 upfront on 29th December to have an LG washing machine repaired. Initially more than 2 week wait but then put back another two weeks. No consider for customers whether having to take annual leave for repair date which was cancelled. The recurring cost of laundry bills £40 today for example. This company does not give a FF about people relying on them. Incidentally, this company tries to be subversive about their negative reviews so please make sure you read all the reviews before booking these jokers

I have had a terrible experience with this company with regards the repair of my LG washing machine ( Incidentally, read the poor reviews about Pacifica relating to LG on this site) I reported and paid £159 to LG/Pacifica on the 27th December. It took two attempts to contact LG for Pacifica to offer me an appointment for 11th Jan (No negotiations or customer choice about repair date) In the meantime, we have had to drag the children to a laundromat and incurring further expense to wash the clothes.
I booked an annual leave day to be here for the engineer. Suppose to come between 10-12. Pacifica rang at 1100 to say the engineer is sick.
Offered a new repair date of 25th Jan via email. This is incredibly disappointing service or lack of it from this company. I will now have to seek a refund. Avoid LG and this company. They will have you tearing your hair out

This is a copy of an email I sent to LG. Do not buy from LG as product quality questionable and a sweatshop customer service

To Whom it may concern,
I wish to complain in the strongest possible terms regarding my experience relating to my registered product and its repair request. I originally contacted LG service dept regarding a repair on the 28th December and was assured that an engineer would ring me to arrange a repair within 24hrs. However, nobody rang me. I rang LG again to find out about the repair request and my details were yet again taken. In addition, I was requested to pay £159 to have the product repaired. Yesterday, I received confirmation from Pacifica that a repair date (without contacting me) had been arranged on my behalf for the 11th Jan 2024. In the meantime,I will have to haul all my clothes and young children down to the local Laundromat until you get to repair my washing machine
I find that such a delay in having my washing machine repaired is completely unsatisfactory, bearing in mind my immediate payment upfront. I feel that LG treat their customers in a most disingenuous way, in terms of poor communication, product repair delay and not allowing customer preference in terms of choice. If I had known that the LG service department would offer such a prolonged wait for repair,I would have approached a local repair company to have the repair completed, at probably a fairer price. I intend to place this email on Trustpilot to inform the wider public of how terrible and angry I feel towards LG
Sincerely
John O'Neill

A terrible experience with this company. They failed to collect a parcel and were unable or unwilling to rearrange a collection date. I have lost the fee. I will choose a different company. Dreadfully inefficient!

I paid £11 for
1. Queue for 30minutes to pay
2. Rejection from the elevator because it won’t take more than 8 people
3. Traffic jam for over 40 mins to leave car park
Avoid this crappy over priced dump and park outside showroom cinema for a fraction of the price

The Winchester branch failed to send a pair of preowned binoculars to my correct address via DPD despite me buying regularly from LCE and having my details on file. I took a days annual leave to wait for the parcel. When I eventually received the product, the main objectives had not been cleaned and were generally grubby. I decided to return. The Winchester branch have indeed blamed me for giving them a wrong address and thus refused to refund my postage.This has been a most unsatisfactory experience from normally a good company.

This is a dreadful company and it beggars belief how they run a business with a service such as theirs. I have tried to buy from Zooplus on two occasions and both have been far from satisfactory. I have stopped using Zooplus because they continue to use this bloody awful courier company

I’ve been with Saga two years with no claims within that period. How can this company justify an increase from £666 to £826, especially with the cost living crisis. I’m a community NHS nurse who is already penny pinching. I’ve gone somewhere else for £626 with a company that has comparable reviews.

How can these Onanists get away with how they treat customers? Their pricing plans are a rip off. An example is their introductory M100 is about 30 pounds per month going up to about 42 pounds afterwards. I'm paying 59 pounds per month after staying with the c***ts. A word of warning with their customer 'support
1. A firendly sounding staff member will say they will ring you back citing that their systems are down. Don't allow them because they won't ring you back
2. The second time I rung,I was kept waiting for 30mins and they then dropped the call...frustration or what
My advice is to never join them in the first place or if you have to remain with them, communicate by email. If they are not delivering a service, you are within your rights to cancel their direct debit.

The aftercare and support for customers, who have bought from TRBC is pretty appalling.
1. The 'new' delta lighting system bought from them was S/H with a missing bulb & contact.
2. They have not responded to another complaint about another part
3. They sent insufficient fixing bolts to fit the lighting set

This company is a scam. They sent me a response email after I made a payment on 19th May saying payment was incomplete. It asked you to complete payment offering a 5% discount with a big red banner saying 'Pay now'. They then took my money two days later with no acknowledgement. I tried to ring on 03333448483 but man answered sounded like he was on the toilet and evaded my complaints cutting me off.I have had to ring my bank to block my card as a precaution. If you have been scammed, contact Anna Timms (consumer complaints) at the Guardian at your.problems @observer.co.uk. Its important to expose this scam

This company is s@@t. Ordered SIM but has not arrived. Customer support line asks for a mobile number as to deal with your problem. I don't have a f@@@king number so work it out. Go for a reputable company