Marcus

Well let me just start by saying that any positive reviews listed on relating car insurance claim process must be fake. Whole process dealing with Tesco has been a nightmare. Staff are next to useless, they pass you through to third party claim handler companies, again useless, third party hire car companies are again useless, all treat you with total contempt, all near impossible to contact or call, all demand the same information, so you find yourself having to provide the same proof of ID and documents time and time again. Painful experience from beginning to end. Will do anything pay you the very least for your damaged vehicle. Scammers

I recently experienced a frustrating process with Saga car insurance. I took the time to fill out detailed online quote forms, expecting to receive competitive rates and helpful options. However, after completing the forms, I was repeatedly informed that they were unable to provide a quote at this time. This left me feeling incredibly disappointed and annoyed, as I had invested time and effort only to be seemingly ignored or dismissed. It’s frustrating to go through the hassle of providing all my information, only to be met with a dead end. This process felt like a waste of my time and energy, and it left me questioning the transparency and efficiency of these insurance providers.

We are a normal family with over 20 years no claims bonus who drive a Honda and we live in a rural area, Its really not that difficult. Shame on you Saga

Sky call centre in UK AND south Africa are good, much better than their one in India. The staff in India are corrupt, rude and unprofessional

Have been trying to call them for last three days, each time out on hold for over half an hour only to be transferred to somebody who tells you that they will call you back and they never do. So frustrating, maybe Tesco should stick to food

Called them today three times, each time they have cut me off. Indian call centre are very rude, unhelpful - useless

Tried to complete damaged in transit claim using their website that is just awful and impossible to navigate. Tried calling them to be put in a 60 minute que, clearly this company do not care. my tracking number is YA756502237GB, if you wish to try a redeem yourselves. Will not use Royal Mail again unless this is sorted

Awful Customer Services

After spending over an hour on the phone, I ordered Sky Glass and upgraded my internet services. However, two days later, I discovered that Sky had either canceled or deleted my order. I then spent an additional two hours speaking with customer service representatives in India, who hang up on me three times, before finally reaching the team in South Africa. They were more helpful but unable to match the original purchase price. It was a complete waste of my time. I also filed a formal complaint, but unsurprisingly, I have heard nothing back. As a customer for over 25 years, I find this situation absolutely disgraceful.


A very disappointing response from you, Gillian, suggesting I contact the team via social media to try resolving the issues—without any attempt to personally contact me. Responding by stating 'we’re here whenever you need us' is insulting when I have alreadly wasted 2-3 hours talking to your clowns.
This is indicative of Sky's approach to customer care

We did not receive our £50 food order: Despite multiple attempts to reach them—calling, emailing, and using their chat service—they only informed us an hour later that the delivery was made to the wrong address, then refused a refund, blaming us in the process. It’s hard to believe such incompetence exists. To make matters worse, I later discovered that my card details had been used for fraudulent activities, which clearly indicates the kind of people working for this company. Avoid at all costs, I will never use Uber Again and have deleted all ups from family and employees phones.

It’s impossible to reach the right department. I spoke to several receptionists who claimed they would transfer me, but I was simply sent back to them repeatedly. I keep going in circles, and nobody seems to care—staff seem fed up and act as if this is their normal level of customer service. I can only assume they are paid too little to care.

I’ve had a Blink doorbell for 12 months, and it worked fine until it suddenly stopped functioning. Unfortunately, I had the unpleasant experience of contacting their customer service team. Interacting with them was like talking to a robot—slow, drawn-out, and frustrating. Overall, it was a painfully disappointing experience.

After spending over an hour on the phone, I ordered Sky Glass and upgraded my internet services. However, two days later, I discovered that Sky had either canceled or deleted my order. I then spent an additional two hours speaking with customer service representatives in India, who hang up on me three times, before finally reaching the team in South Africa. They were more helpful but unable to match the original purchase price. It was a complete waste of my time. I also filed a formal complaint, but unsurprisingly, I have heard nothing back. As a customer for over 25 years, I find this situation absolutely disgraceful.


A very disappointing response from you, Gillian, suggesting I contact the team via social media to try resolving the issues—without any attempt to personally contact me. Responding by stating 'we’re here whenever you need us' is insulting when I have alreadly wasted 2-3 hours talking to your clowns.
This is indicative of Sky's approach to customer care

Very good service

Website too busy to navigate, far to many clicks to make a purchase. After buying the voucher I was directed to the actual site where it was only then revealed that there would be a £9.99 delivery fee. Then later found out it would have more benefitable to buy direct.

Engineer Chris Thornton was 100% professional and the level of service was second to none. This is the type of excellence all companies should be striving for.

I was misled into taking out a monthly subscription. Nice try
Avoid this firm at all costs.

Excellent service,

Really bad experience. Paid £12 service charge and spent £57.00 in total. Recently ordered 6 meals, however only supplied 1 portion of chips, no straws with the drinks. Website would not allow you to complete the complaints procedure. wasted nearly a hour on the phone only to receive a half hearted apology, then had only offered a credit note for the missing items.........

Rude, unhelpful, incompetent staff.
Homecare left us within heating and hot water over New Year, No communication or resolution. Staff hang up or drop your calls. Spent 3 hours trying to get through. Complaints procedure even worse.

Axa Home Emergency Cover purchased through Direct Line (SHAME ON YOU DIRECTLINE). Absolute Scam!
Left us 48hrs without hot water and heating to then declined the claim, accusing me of lying. Disgraceful Scam Artists.

Be very aware and avoid this complete shower