JE

Jean

United Kingdom

Reviews

Review of Vision Express


Rated 5 out of 5 stars

Vision express Marshall Yard Gainsborough

Ease of booking at Marshall Yard Gainsborough on line. Welcome and initial eye screening undertaken was excellent with explanations given throughout the advance screening.
Eye checks carried out with clear understanding of eye screening and results given by optometrist at the appointment. Would I recommend definitely.

2 September 2026
Unprompted review

Reply from Vision Express

Dear Jean,

We are so pleased to hear that your experience, from booking to your eye examination, was excellent. It's wonderful to know that our team provided clear explanations throughout. We truly appreciate your recommendation!

Thanks,
Gabriel from VE Team

Review of InPost UK


Rated 5 out of 5 stars

Delivered

Delivered as instructed without any fuss

6 August 2026

Reply from InPost UK

Thank you, Jean, for your 5-star rating! We're delighted to hear that your delivery went smoothly and without any fuss.

Review of Boots


Rated 5 out of 5 stars

Good service experience

Ordered quite easily and delivered as advised

17 June 2026

Reply from Boots

Thank you for taking the time to leave a review. It is great to hear that you have had a positive experience with us. We want every customer to feel supported and cared for, and it means a lot to know that we have been able to help.

If there is anything more we can do for you, or if you have any questions in the future, we are here to help.

You can reach us through our Contact Us page on the Boots.com website, where you can send your details through the webform.

If you would prefer to speak with someone, you can open the Further help section on that page to find the right contact number for your query.

Thank you again for sharing your experience with us.

Review of loveholidays UK


Rated 2 out of 5 stars

I wouldn’t book through Love Holidays

I wouldn’t recommend Love Holidays if you would prefer a package holiday I wouldn’t recommend a firm you need to book everything separately. By the time you add up the costs it is not cost effective. The shuttle transport was not as given. Advised the shuttle recommendation after landing would be up to 1 hr wait, well when we eventually found where we need to be as it took 2 hrs wait for shuttle and driver then 1 hr transfer. As we landed around 14:15 it was early evening before we got to hotel and to our room, having to negotiate outside 120 concrete steps with our luggage and extremely poor outside lighting as hotel is built down mountain side. Even though we are seniors we consider ourselves extremely active but it definitely put us under pressure. The outside lifts are switched off when it rains.

31 March 2026
Unprompted review

Reply from loveholidays UK

Hi Jean,

Thank you for taking the time to provide detailed feedback on your recent experience. I’m sorry to hear about your challenges, and I understand how distressing this situation must have been.

I have opened a request on your behalf with our Post-Travel team to ensure that they review your case. They will be in touch shortly to discuss your experience. Please be assured that we are here to support you throughout this process, and we want to resolve this matter as quickly as possible.

Once again, I apologise for the inconvenience and disruption to your holiday. If there’s anything further we can assist you with, please do not hesitate to reach out.

Regards,
Maya

Review of Farmer Gracy


Rated 5 out of 5 stars

Farmer Gracy I would recommend

From planning, ordering and delivery this was a pleasant experience everything happened as advised. The plants ordered were well packed and in good order.

11 March 2026
Unprompted review

Review of Monzo


Rated 5 out of 5 stars

Definitely recommend this online bank

Been with Monzo for savings. Excellent way of saving and managing your bills which I used by creating savings pots and receiving interest monthly which is a great incentive. Moving money and transferring money is so easy. Also created Investment account which is paying me 8% and I can easily monitor progress each month. Plus after I was scammed Monzo refunded my money within hours.

21 February 2026
Unprompted review

Review of InPost UK


Rated 5 out of 5 stars

Keeps you informed on the parcels journey

First time I heard of this loved the regular instructions worked perfectly for me

2 January 2026

Reply from InPost UK

Hello, we would like to inform you that InPost is a different service from the one you are referring to.

Review of Next

Review of Moonpig.com


Rated 2 out of 5 stars

Poor delivery

Where do I start. You arranged for my card to be delivered on the due date. Thank you. Unfortunately Royal Mail advised unable to deliver as there was no one home. Why! Are they unable to post a simple card into my letter box?

Thank you Moonpig for your response. My issue was not with Moonpig they kept me informed on my purchase. My issue was with Royal Mail delivery which I raised a complaint, which after I submitted a detailed response they delivered next day. I’m sure though as to the reason they couldn’t deliver I will not receive a response. Shame really how do the address there poor services which customers pay for. Even an apology is better than nothing, doesn’t sort their issues.

30 October 2025

Reply from Moonpig.com

We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Review of Vonhaus

Review of Tilly's Treat Cupboard


Rated 5 out of 5 stars

Local business

Local business which is able to provide products I required at a best value price.

26 August 2025

Reply from Tilly's Treat Cupboard

Thank you so much

Review of Bycastello


Rated 1 out of 5 stars

Buyers beware

I am still waiting for a delivery weeks after they advertised. Their tracking is useless it doesn’t give real time movement. Their customer support is no help at all. I would not advise you purchase from this company at all.

25 August 2025
Unprompted review

Review of Farrow & Ball


Rated 2 out of 5 stars

Customer service review

Ive used F&B in every room of our home over the years, just recently too. Love the paint colours. However I recently contacted customer services who I found unhelpful after purchasing 7.5 ltr of Radicchio my husband unfortunately made a small scratch when putting the electric sockets back. There response we do not do sample pots of this colour as it’s from the archives collection. I recently purchased over £400 of F&B paint and they could only offer a 750 ml of this at £33/tin, a but excessive for a scratch. F&B please try harder.

28 July 2025

Reply from Farrow & Ball

We appreciate you sharing your experience with our paints and are sorry to hear that you found our customer service unhelpful regarding a Radicchio sample pot for a scratch repair. We'll look into how we can improve our support for archive collection colors. Thank you for your feedback.
Best wishes, Jordan

Review of Sarahandstone

Review of New Look


Rated 2 out of 5 stars

Don’t pay extra for next day delivery

Don’t pay extra for next day delivery. It will be delivered when the delivery people decide. Emails take up to 7 days after raising complaint about their extra high charge for next day quite early previous day and not delivered. Might as well pay standard.

10 June 2025
Unprompted review

Review of Booking.com


Rated 1 out of 5 stars

Buyer Beware

Buyer Beware. After booking hotel 13th May to 15th May 2025 Walnut Hotel North Petherton Somerset, we were let down when we found it was a fraudulent transaction. It appears the Hotel had numerous scams the same week. After hours spent contacting the phone numbers to report with no response. Complaining to Booking.com still awaiting favourable response. Trying to say it was a third party advert, regardless I booked on your site and it’s still currently there. Booking. Com sort out your site.

12 May 2025
Unprompted review

Review of Farrow & Ball


Rated 5 out of 5 stars

Love the colour guide and the…

Love the colour guide and the recommended colour schemes

25 April 2025

Reply from Farrow & Ball

Hi Jean, Thank you! We're pleased to hear you're enjoying the colour guide and our suggested schemes - it's great to know they're helping inspire your decorating plans. Kind Regards, Jordan.

Review of Thompson & Morgan


Rated 5 out of 5 stars

Delivery without any issues

Delivery without any issues. Planted as per instructions I cannot wait for them to show. Planted the bulbs in my wild flower garden in remembrance of my sister in law who just loved bluebell woods.

9 February 2025

Reply from Thompson & Morgan

Thank you for your very kind review. We're so glad to hear that your delivery arrived without any issues and that you were able to plant the bulbs as per the instructions. We hope you enjoy watching them bloom.

Kind regards,
Ryan, Thompson & Morgan

Review of Octopus Energy


Rated 5 out of 5 stars

Alex from Octopus was able to resolve…

Alex from Octopus was able to resolve my queries quickly and efficiently after struggling with previous two customer services team members. I do rate Octopus Energy highly and I have been a customer now for over 6 years.

28 June 2024

Review of FutureYou Cambridge


Rated 5 out of 5 stars

Ordered and delivery no fuss at all…

Ordered and delivery no fuss at all received my order within 4 days.

29 September 2022

Reply from FutureYou Cambridge

Hello Jean,

Thank you very much for leaving us a review! We're really pleased that you're happy with our service, and we look forward to hearing how you get on with your Turmeric+ Gold.

Best wishes,

The FutureYou Cambridge Team