Kristiyan

Original post:
Charging fee for the cancellation of an appointment made at 22:45pm and cancelled within 2 hrs for 9am appointment the day after. Poor customer service and a clinic that is there for the money as their whole morning was wide open for bookings that day. There are better places to visit offering more personal experience. Noone likes greedy people.

After your reply:
Perhaps your need to look at your policy as the booking was done after 20:00 (1) and your calendar was wide open for the morning after so it isn't like you missed any business due to the cancelation (2).
Was there someone sitting at 22:45 pm handling the reservation? I don't think so. We cancelled within two hrs of booking. You need to handle it with grace, not like robots. First think, then act. You are are a service provider and if you dont keep your clients happy, then they will stop coming to you. It is very simple. As such 1 star reviews like this will help people who find the application of YOUR policy (it is not the law) as unfair in the given circumstances stay out of your business. It is you who judge what is right and what is wrong. We disagree with the judgement and the way you have handled it and due to this we will not return and actively recommend that people avoid you.

The company is a complete scam pushing for higher a konto payments with poor customer service after wards. Many clients including myself a struggling to get the overpaid to Nettopower payments. The news is on them, groups on Facebook are discussing how to navigate their illegal practices.

Just stay away from them and save yourself some wasted hours dealing with one of the worst companies in Denmark.

Carma will get you :)

Customer service is so slow that you can measure their response time in geological eras.

Got a parking fine - it could happen. However, I parked 12:30 (in 1 hr parking spot) and the fine was put 13:34... It is embarassing how bad this company is. I hope their profits go for a good cause like cancer sick patients, otherwise I wish them to get cancer so that they feel like doing something good from time to time.

Inadequate and slow customer service. Wanted to book a room that I found cheaper elsewhere so I called customer service which advised me to send an email and document the lower price. I never heard back from their inadequate customer support and the rooms got sold out. DK support is a joke. Troels was one of the not so helpful guys on their team.

Impressions:

+ Competitive prices
- Weird payment through PayPal
- Disappointing case where tires decreased in value with 200 DKK per piece 2 days after ordering. Asked them for a refund of the difference - order on GLS says not shipped, seller says tires are shipped. If I want the refund then I have to refuse the order and pay 80 DKK per tire for the return and reorder them again. That is bad customer service.

Based on above, I will trade with another tire shop next time. I will advise you to do the same.

Quick and easy setup of 5G. Speed is very good. Router capabilities for setting up a VPN flow are a bit limited though so I have to use a second router to process the traffic.

Bad service. Made an appointment i Allerød - they never came. Tried calling - they never picked up - and emailing with no reply.

Do not waste your time.

Hi,

I had a weird warranty case that was not handled properly in a physical store, but after reaching out to their central customer service, Nicki was of a great help to sort everything out.

I will definitely be a returning customer...

2 stars.

They took a difficult case but their efforts so far have led to nothing. I got a partial ticket compensation from the travel agency to which this company raised a claim of 30%. They have had no feedback from the airline, yet claimed 30% of something another entity collected as a compensation based on their efforts (they also charged a fee).

It sucks to be a passenger as everybody is milking you. The airline, the travel agency and the compensation agency.

My advice: book through the airline (not travel agency), have multiple travel insurances and handle compensation cases on your own. The rest in the chain are pirates. Including this company.

Excellent service and bed - Trust the reviews :)

Quick and professional ceramic coating service at a good price. However I am giving it 3 stars because:

- I got rushed and misled by Casper
- The coating quickly lost its properties

I got some of my products so that is worth 1 extra star.

-1 star because the company does not handle properly SAS Eurobonus points
-1 star because even after trying to resolve the issue via SAS nothing really happened
-1 star because of constant delivery delays - first 1 month and then 3 months combined.

Good service. But only a limited amount of companies turning up.

Hi,

I am here sharing my experience with the shop. Overall I am not satisfied with the service I have received.

Pricematch - They say they price match, but then they try to use any excuse not to price match. So that is dissapointing. In the end they end up conversation saying, "anyway it is a small order, so we are not going to do a discount on it" .

Delivery - it said 3 to 6 working days when I ordered. It took 6 full days plus the half a day before that. I had to call them to push them to move the order as apparently their supplier had not replied to their own order and the order was just standing in their system without any movement.

Returning of products: I ordered a number of packages and I had one package left after I finished my project. They refused to take it back as a return. That is disappointing. It is the first time when I have bought a product and it is in its original condition unpacked and the vendor refuses to accept it back which is also stated in the policy, but considering how the general market runs, I see this as bad customer service.

Regards,
Kris

Claudia Becker is definitely a specialist that I could recommend.

She is very careful and caring for her patients. You definitely feel in good and safe hands.

If you want a society where everybody is equal then don't support Norwegian. It is a discriminatory company!

Applied for a card, but got rejected. The only possible reason is that I am from Bulgaria, but living in DK for the last 9 years, so I fall in a different credit group. It is discriminatory to put people in a box based on where they come from. Would get a SAS card instead and will avoid flying Norwegian down the road.

Further update: my gf who is Danish, a student with a debt to her name got approved... Shame on you

Good experience. Fast delivery