Paulo

Prices are ridiculously expensive.
Customer service is appalling. Not even after speaking for days with a supervisor, were they able to sort the issue with my part.
They send you parts without the needed screws and blame it on the manufacturer. They just take no responsibility for anything. If you push the case forward, you are already getting lots of headache and it’s not worth it the amount of time you lose. Meanwhile they don’t care a d already got business from you. In summary: they represent an evil business. Run from them!

After I was hacked, Meta simply ignored me. Even when you subscribe to Meta verified, their support is the WORST thing I ever had: incompetence at the highest level, they show no interest at at all in your issue, not even to help you download your media from your previous blocked/ hacked/suspended account. They behave live pure EVIL. I explained and did more selfie videos, open to show them who I was and that I had nothing to do with my account being hacked and all the content they sent through my account, Meta just doesn’t give a sh…about their users. Years of video editing from my live music performances, GONE! They can’t even help recovering my videos, that is even the worst part! All they do is report you to the police if bad content is sent through hour account and even after you try to show them this had nothing to do with you, they just don’t care, they are useless, incompetent and incapable of being professional or even human to help their customers/ users!! I stopped social media because of these parasites of our society.

I can’t understand how a miserable company like this, managed by miserable humans can still be operating!!! This company should be taken to court by someone with power!!!
This company makes anyone sick, willing to vomit, given their lack of common sense and respect for people . They don’t acknowledge what you write on your appeals, they just want to steal your money the best way they can, covered by the “ legal” side of it . Absolutely disgusting the people who reply to the appeals, ruthless, no decency can be found in this company, it should be illegal to be so nasty to people of the public.
The finde me once in my own allocated parking space, inside the parking lot and this time on the pavement, at 3am!! The vehicle was not disturbing anyone, parked on a corner, they simply steal your money covered by their dishonest policies, that’s all they care about.
Our legal system allows these thieves to steal all of us, nobody protects people. Imagine how much money they already on all of us reviewing here? Their jobs are for lazy, non intelligent people who can’t achieve or do anything better in life.

What can I say? I got a new Volkswagen Hybrid and I called these guys for a health check to the battery. They wouldn’t pick up the phone.
Next day I called again and was in a queue, so I chose the option of leaving my details and they would contact back . It’s been more than a month, they simply don’t work well and don’t make justice to Volkswagen!
And worse, my problem persists because I am yet to find another Volkswagen near me…

I have recently been to Portugal and tried to hotspot my Uk data from my phone to the other phone in my contract. It did not work as EE explained it would abroad, in an EU country. During this same trip, I tried to Hotspot from my phone to other phones as well and it did work!

When I got back I called EE to ask about this and try to find a resolution. All that has been explained to me was “it is not EE’s fault”, “it is something to do with the other phone in your monthly package…”

I explained that hotspot used to work abroad between my phone and the other phone in this package when we were on a different Network than EE, but they don’t take any kind of responsibility on the matter.

I also asked if they have some kind of partnership out there for when the phone leaves the Uk, which they do as long as it is an EU country but he said “NO”.


I also noticed that he was impatient and kind of passive aggressive after a while, willing to hurry the call. Do you know why? Because they know my contract with them is 2 years and I can’t just get out of it!

Basically, I can see why they have an average of 2 stars on their reviews.

Had I known this before, I would have NEVER gotten into a contract with EE.

Useless trying to sort out this situation or even trying to check or test the settings on the account to see if everything is in working order. Very poor customer service, I don’t recommend at all.

Let’s see how they are from here on…


(In reply to the response)

Hi Kelsey

There is no point on making a call, when I was on the phone with one of tour representatives called Dan and all he did was explain that it was not “EE’s fault, he never tried to look into it or help me find a solution.

If you would
look into my account settings and try to see what is happening, then that would be appreciated!

The 5 stars are not for “Octopus” but for the operator himself, who provided a fantastic, clear and hopefully efficient customer service. Let’s see if the issue is sorted. But the approach, knowledge and professionalism are as they should be.
I hope you get lucky enough to have Jamal at your service next time you need this contact “Octopus.”

When you pay £400 for a new fridge and they charge you £45 for delivery, especially for a 5mts drive delivery…you can’t be happy. Even more because they give you a 4 hour time slot for delivery, in which you have to put your life on hold until they arrive! On top of that they don’t even try to help you to prioritise your delivery so your food doesn’t defrost and go to waste inside your old fridge, they simply don’t care. The manager in store didn’t even try to help with anything, nor give any flexibility on anything, not even when he was informed there was a problem with their system that was delaying the purchase on their computer and that the client had to go to work soon. He simply told his employee to “do it all again!”
The employee was very helpful and cared about the client (myself) but she could not perform any miracles regarding the whole situation, she did her best and it was appreciated.

I ordered and paid for flowers and received confirmation by email. A few minutes later I get another email saying the flowers could not be delivered on the chosen location, but they allowed me to finish the whole process and pay for it. Worse, I contacted them asking for a refund that should have happened between 24 and 48 hours, all they say is “check with your bank”. Today is the 13th of February 2025, already, the order was placed on the 2nd of February…easy to take conclusions: poor and unreliable company.

Amazing quality product and fast to arrive!

If I could give 0 stars, I would, because they deserve it. I switched to a different tariff with them, they sent me a confirmation email but never changed it on their system. But when I showed them I was being charged the new tariff on my smart meter, they NEVER acknowledged the problem at all!
This company is absolutely corrupt and made of greedy incompetent people, who have no clue of what they are doing. They made me waste my time and made me become mentally tired by contacting them over phone and email. They don’t know how to work as a team, don’t communicate between them and all they care about is making copy / paste of their very “polite” template emails and only acknowledge what they want, whenever they want, NEVER what you want or when you need it.
Incompetence, careless, useless. I am paying £75 exit fee and NEVER recommending or using them again. If you want peace of mind, STAY AWAY from British Gas!

They have been improving the quality of the old songs versions on their website.

The problem is, paying £1.99 per track is already expensive, let alone their price increase to £2.49 per track!

Crazy, the road they are taking is to loose customers. I won’t be buying as much from now on.

Recomendo “Farma To Go” em todos os sentidos. Precisei de encomendar produtos para serem posteriormente enviados para o Reino Unido.
Pedi um documento específico, que não foi fácil de obter mas foram até ao limite para o conseguirem.
Quando assim é, o serviço só pode ser considerado de excelência.
O preço a que vendem os produtos, fez-me também escolher esta empresa em relação a outras.
Voltarei a encomendar com a “Farma To Go” logo que torne a precisar, com total certeza e confiança.

These guys just don’t make sense, they don’t respect the customers.
In fact they only go to your doorstep (if that even happens), maybe because they have a gps tracker in the work van, so they have to show they were there. But they don’t even leave the car sometimes! They will keep sending you emails saying “we were not able to deliver” or “we missed you” or “nobody was home”… I was 3 days at home, waiting for an important deliver and they would just not deliver anything! They don’t deserve to be in business at all!

Amazing and helpful state agents!
I have had the help of a young lady called Vivian, who is a very polite, professional and passioned person, doing what she does.
I totally recommend them!

Samar is 5 stars, nice and helpful. Totally recommend him.

Misleading publicity, right in your face. Everything stars there, check for yourself. Not to mention it takes ages to receive a parcel.

From day 1, their support is appalling and a few of their employees are not even polite.
Their email for “compliance”, a department where you are support for issues that can’t be sorted over their chat, does not get back to you.
They provide you with CQG data feed, which made me lose money while trading, due to insufficient capacity to open/close a position on pending orders. Other brokers are already providing a faster and more reliable data feed called “Teton”, so AMP is years behind them. They keep saying they will be “providing Teton in a few weeks”, which clearly sounds like an empty promise just to keep their customers.
Nobody even replied to this, nobody cares about what you need on AMP.
I don’t recommend AMP Global AT ALL, unless you want a painful, slow and unprofessional experience.

Replying to your answer to my last review.
This is a new review CONFIRMING to everyone how you work. You don’t reply to your customers emails, so after a bad start with you, I tried to continue for a while, because changing brokers is a whole new process. But even with a second try, I realised you really ARE BAD as a broker, so I finally changed for a proper one, who replies to emails and has a more reliable feed than the ones you provide, Teton.
Enough explanation?
Ps: “…not a good fit”, keep telling yourselves that. For now , you lost a customer, keeping that route, more will follow.

When a company like this sends an email saying a flight is cancelled and it actually was delayed, it does not work properly.

I had to change to later flight that day.

Worse than that. On the day before my trip took place, Edreams sends another email confirming that everything was ok with the original flight! And it turned out it wasn’t, the flight did not exist anymore!!!

So tell me, how can you trust a company that operates like this?

They would have ruined my holidays completely and given me lots of headaches to reorganise it all!

Edreams ? NEVER AGAIN!

Replying to E-dreams reply:
I already sent you the information you asked, Booking reference, name and all that!!!!
Organise yourselves, that’s a good starting point to provide a proper service.

YOU should be ashamed of yourselves. .The prices are incredibly high;
.The government should be ashamed of themselves too, they should intervene on this, as it affects people’s lives;
.There are delayed trains all the time and these are the excuses: too much heat, too much snow, too much little rain that makes the trains travel slower, staff being late to work very often. You can’t prevent or foresee or sort anything out. The only way things work properly is when the weather is in perfect balance of rain, sun, heat, snow, etc, all together in one! They have to be in perfect harmony! Which doesn’t happen in London very often!!
On top of this, you have strikes more and more frequently! That’s great, isn’t it??
There are children waiting at the stations with their parents for a long time because YOU DON’T care and can’t sort things out!
In conclusion, YOU DON’T CARE, YOU HAVE NO RESPECT for your passengers and YOU DON’T KNOW how to manage your business.
And the irony is, they are the ones who pay for your wages and give you your millions and billions!
I wish you get to bankruptcy asap!

Just being new to Amp Global, made a few questions to their customer support chat.
Joel was rude, impatient and with an unclear english. The explanations this person gave me were like if he was talking to a colleague who knows exactly what they’re talking about, not to a new customer.
You put your money with these guys and your first customer support is APPALLING like this.
Not a good start at all! Then I thank Joel for his help and all he says is “bye”.
Is this Amp global?
Ah no. After this reply, you just lost a customer