NIGEL WEBSTER

Good Afternoon.

Thank you for your review.

We are very sorry to learn about your recent experience with Royal Mail.

I would like to reassure you that we do work closely with Royal Mail and have monthly meetings with them to discuss areas we feel can be improved. We also discuss any complaints that occur, such as Trust Pilot reviews.

Therefore, I have logged this review accordingly, so it can be fed back to them to help improve efficiencies.

All we can kindly ask is to monitor this and if it becomes a repetitive issue, to contact us directly, so we can reach out to one of our connections within their organisation.

Please accept our sincerest apologies for the delay and any inconvenience this caused you.

Kind Regards,
Charlotte

Hi Nigel, thank you so much for the awesome review. We’re really glad you’re enjoying the CarTablet and that everything from setup to navigation has been smooth for you. I’ll make sure Mailbel sees your kind words too—she’ll really appreciate it! Thanks again for the recommendation and support.

Thank you Nigel for your wonderful feedback! We're thrilled to hear your packages were delivered on time.

Nigel, thank you so much for your kind words and for sharing your experience!

We’re really glad to hear everything is working smoothly for you—from the quick startup to the accurate satnav and easy setup. That’s exactly the experience we aim to deliver. Big thanks as well for mentioning Mailbel, we’ll be sure to pass that on—I’ll personally let the team know.

Appreciate the recommendation, and enjoy every drive with your CarTablet.

Hi Nigel thank you for the lovely review of the engineer it is so nice to know we can provide a five star service

If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Peter

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Hi Nigel, I understand that you haven't received your parcel yet. Please accept my apologies for the inconvenience you have experienced. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Good Afternoon,

Thank you for your review.

I have tried to call you today to discuss this further but unfortunately, I was unable to reach you.

I am sorry to hear this. As the parcel was sent tracked, Royal Mail have advised this parcel was delivered.

I can see you have spoken with our customer care team regarding this. I have sent you an email with further information.

Please accept my apologies for any inconvenience this may have caused.

Kind regards,
Lauren

We're the best, it's official because Nigel says so! Yay! Thanks Nige, I'm off down the pub to celebrate, meet you there for a pint on me!

Hi Nigel

Thank you for your feedback.

We're sorry to hear you've not won a prize so far. The best of luck in any future Omaze House Draws you enter.

If you would like to discuss further, please contact our customer service team at team@omaze.com

Thank you.

- The Omaze Team

Dear Nigel

Thank you for your comments.

We're sorry to hear you've not won a prize in the Omaze draw.

If you would like to discuss further, please contact our customer service team at team@omaze.com

Thank you.

- The Omaze Team