Steve Watson

United Kingdom

Reviews

Review of MPB

Review of Store Google


Rated 2 out of 5 stars

Customer service non existent....

Order (a phone plus case) was placed easily enough on the website and delivery promised for two days later.
Two days later....order not even dispatched.
Contacted customer service who told me to wait until the revised delivery date had passed (who revised it? That was a new one on me!) then they would take action.
Revised delivery date comes and goes.....order still hasn't been dispatched.
Customer service agent now tells me order has been lost...doubtful that as it is still in the Google warehouse!
Two more days pass then the case part of the order is suddenly cancelled. Not in stock apparently.
Next day, the phone is dispatched. It arrives two days later.
In total, about a week after it should have done.
The phone is great but the delay wasn't acceptable and customer service is truly shocking. They sound as though they are reading from a script and no amount of reasoning with them will make them scrap the script and take real, useful action. I suspect I was conversing with a bot, not a human.
I won't be using them again.

26 August 2026
Unprompted review

Review of MPB

Review of LV=


Rated 5 out of 5 stars

Fast, sympathetic payout. Great service.

Our cat Kitty was only three years old when she became ill with kidney failure and other medical problems. Sadly she was so ill that she had to be put to sleep.
We had only just insured Kitty with LV but despite us only paying the first monthly premium, they dealt with our claim quickly and sympathetically and paid it out in full. It wasn't cheap, either.
We're totally impressed with LV and we recommend them without hesitation.
We will be using LV for all our insurance needs (car, home) from now on.

9 December 2025
Unprompted review

Reply from LV=

Thanks for taking the time to feed this back, we're glad it went smoothly!

Review of ThreeBestRated.co.uk


Rated 5 out of 5 stars

An excellent service!

Being on ThreeBestRated makes me stand out from the 'crowd' and drives customers to my business. Changes to my listing are carried out promptly and efficiently. I'm very impressed.

28 April 2025
Unprompted review

Review of WPX


Rated 5 out of 5 stars

They go the extra mile!

I've used WPX for quite a while now and their support is far and away the fastest and most efficient that I've ever experienced. And I've used a LOT of hosting companies!
Recently I asked them to perform a FREE optimization of my website. It was already pretty fast but they made it much faster and made suggestions that would make it even better. In 48 hours. And for nothing....no charge.

19 February 2025
Unprompted review

Reply from WPX

Woohoo setting the bar sky-high Steve! 🚀 Lightning-fast support, free optimizations, and next-level service—glad you love it! 🙌

Review of Trading 212


Rated 5 out of 5 stars

Super simple to use...

Super simple to use and a good rate of interest on my savings.

21 December 2024

Reply from Trading 212

Thank you for the 5-star review, Steve!

We're happy to hear you find the app easy to use and that you're satisfied with the interest rate.

Review of Octopus Energy

Review of Yodel by InPost


Rated 5 out of 5 stars

On time delivery, friendly driver

On time delivery, fully tracked. Friendly delivery driver.

4 October 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of World of Books

Review of Octopus Energy


Rated 5 out of 5 stars

Seems to genuinely care...

Seems to genuinely care about its customers. I like the range of help it offers people who are struggling to pay their energy bills. I also like the clarity of it's website (very simple to navigate) and the decent prices it offers.

28 February 2024
Unprompted review

Review of Yodel by InPost


Rated 5 out of 5 stars

Fast and friendly

Fast, efficient delivery. Friendly driver.

15 February 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of PAVERS


Rated 5 out of 5 stars

Really friendly and helpful

Really friendly, attentive staff (but never pushy) who helped my daughter find a pair of perfectly fitting trainers. Not an easy task either as she has very wide feet. I will return.

10 February 2024
Unprompted review

Review of MPB

Review of first direct


Rated 5 out of 5 stars

Everything has been easy

From opening the account online to managing it via the simple to use app, everything has been surprisingly easy. I haven't had to contact anyone to sort out any problems but it's reassuring to know I can chat with a real person if I ever need to :) Wouldn't open an account with anyone else now.

12 November 2023
Unprompted review

Reply from first direct

Hi Steve 👋 Thanks for choosing to bank with us! We want to make your banking super easy and secure (just like it should be!) so it's great to hear you've been able to do that using our digital banking. As always, we're here if you need us: 24/7, 365. -Kelly

Review of Tech.Trade


Rated 5 out of 5 stars

Very pleased

Very simple ordering process. iMac came next day and worked perfectly out of the box. Looks like new and performs as an iMac should. Very pleased with the whole experience.

23 October 2023

Review of Yodel by InPost


Rated 5 out of 5 stars

On time, good service

On time, good service. Friendly driver.

13 September 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of DPD UK

Review of Driving Test Genie

Review of World of Books