Great customer service and fast replies - Highly Recommendable
I purchased 4 complete 718M style alloy wheels with tires, 21" for an X3.
I had some initial questions prior to the purchase and got fast replies from the customer service. Most questions was well answered, but one thing they could not answer was which model of Pirelli tires were mounted. Was a bit disappointed about that, but took the chance and luckily it was the new PZ4 that I preferred.
Ordering, I ran into issues with the maximum amount on on credit card for international transfers, so I had to do a bank transfer. Was not too happy about that, but all when very smooth and the wheels was shipped as soon as the payment was received by Leebmann24. Wheel set arrived fast with a freight forwarder safely packaged. Wheels mounted with no issues, TPMS sensors and balancing was perfect.
Unfortunately one of the wheels had a small scratch at arrival so I contacted customer service. Again great support and they shipped a replacement rim to me - I took it to a BMW shop and made the swop of tires. Leebmann24 refunded my expenses for the tire swop by a bank transfer and also send me a return freight label. I shipped the defective rim back and got a notification when they received it.
All in all top class customer service with no arguments and very smooth dialog with Mrs Julia Falk
I can highly recommend purchasing from Leebmann24.de
3. juli 2023
Uopfordret anmeldelse