vi har handlet en del hos dem gennem tiden….Men denne gang gik det over stregen. Vi har købt 2 par bukser som var for store, og ville oprette en retur sag hos dem, men det kunne vi ikke grundet at det... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bestilte en vest 27/7 - pengene trukket med det samme. Stadig intet modtaget 4/8 eller hørt. Har sendt mail til enquiries@druidsgolf som ikke eksisterer. Blev kontaktet af Druids efter min først... Se mere
Virksomheden har svaret
Havde problemer med en mærket for trøje. Fik fat i en meget søde og imødekommende medarbejder, Nofil. Ingen problemer overhoved, sendte lidt billeder. I løbet af en time var alt klaret og ny trøje... Se mere
Virksomheden har svaret
Bestilte str. XXL i håb om.... XXL svarer til den størrelse jeg normalt bruger👍1 uge undervejs, hen over weekenden, kvalitet og farver passer fint, ud fra billederne så ok, da prisen er lav. Så alt... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re Druids – a UK-based golf apparel brand trusted by over 2 million golfers worldwide for offering stylish, high-performance, and affordable golf wear. Founded by golfers, for golfers, we understand exactly what modern players need—whether you're a weekend warrior or a seasoned pro. Our mission is to elevate your game with smarter design, premium materials, and unbeatable value. We offer a wide range of golf clothing and gear including polos, midlayers, jackets, golf joggers, trousers, shorts, caps, hoodies, and accessories—engineered for peak performance, comfort, and all-weather play. As one of the fastest-growing names in golf fashion, we’re known for innovation, quality, and fair pricing. With fast UK and international shipping, weekly new arrivals, and exclusive golf deals, Druids is your go-to destination for golf apparel. Explore more at www.druids.com – Your Kind of Golf.
Kontaktoplysninger
Unit 2 Cliftonhall Yards, EH28 8QN, Edinburgh, Storbritannien
- tickets@druidsgolf.com
- druids.com
GOLF AMBASSADOR PACK - COMPLETE OUTFIT ⛳
4,0
God
73 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Øv en kundeservice
vi har handlet en del hos dem gennem tiden….Men denne gang gik det over stregen. Vi har købt 2 par bukser som var for store, og ville oprette en retur sag hos dem, men det kunne vi ikke grundet at det stod til hos dem i deres system at vare ikke var leveret… så vi blev nægtet at oprette en retur sag. Vi nåede desværre ikke at kontakte deres kundeservice inde de 30 dage var gået da vi forventede at deres system ville blive opdateret. Det gjorde det ikke, og nu vil kunde service ikke være med til at vi returnere dem, trods det er deres system der fejler, og de erkender…..
1. september 2026
Uopfordret anmeldelse
Besvarelse fra DRUIDS
Thank you for your feedback. We sincerely apologies for the frustration and inconvenience this situation has caused.
We understand how frustrating it must be when a system issue prevents you from creating a return request, especially when this subsequently affects the return period. We would be more than happy to look into the matter further and see what we can do to find a suitable resolution.
Please direct your concern with our managers, please provide the details by emailing tickets@druidsgolf.com and addressing the message to the attention of the CS Managers. Please include your order information so that we may investigate the issue and determine an appropriate resolution for the inconvenience.
Team Druids
Købte 3 poloer
Købte 3 poloer, god kvalitet, god pris, men længere levetid end lovet (12 dage)
6. august 2026
Besvarelse fra DRUIDS
Thank you for your positive feedback! We’re pleased to hear that you’re happy with the quality and price of the three polos. We’re sorry, however, that the delivery took longer than expected, and we appreciate your patience and understanding.
Team Druids
Fin kvalitet og levering fungere ok :-)
28. juli 2026
Besvarelse fra DRUIDS
Thank you for your positive feedback! We’re delighted to hear that you’re happy with the quality and that the delivery went smoothly. We truly appreciate your support!
Team Druids
Besvarelse fra DRUIDS
Thank you for your feedback! We’re pleased to hear you’re happy with the quality. We’re sorry that the delivery took a little longer than expected and appreciate your patience.
Team Druids
Besvarelse fra DRUIDS
Thank you for your positive feedback! We’re delighted to hear that you’re happy with the quality and pricing of our clothing, as well as the delivery. We really appreciate your support.
Team Druids
Besvarelse fra DRUIDS
Thank you for your feedback. We’re pleased to hear you’re happy with the products. We’re sorry that the delivery took a little longer than expected and appreciate your patience.
Team Druids
Alt er godt
Hej
Vil blot fortælle at jeg nu har modtaget min bestilling, så alt er godt - tak for hurtig tilbagemelding
28. juli 2026
Besvarelse fra DRUIDS
Thank you for your feedback. We're sorry to hear that you haven't received your order. We apologise for the inconvenience and hope this can be resolved for you as quickly as possible.
Please direct your concerns to tickets@druidsgolf.com, marking it to the FOA CS Managers. This will enable us to promptly review your delivery issues and prioritize their resolution.
Team Druids
Pris lav ud fra kval.
Bestilte str. XXL i håb om....
XXL svarer til den størrelse jeg normalt bruger👍1 uge undervejs, hen over weekenden, kvalitet og farver passer fint, ud fra billederne så ok, da prisen er lav.
Så alt i alt 5 herfra.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra DRUIDS
Thank you for your 5-star review! We're delighted to hear that the XXL fit well, and that you're happy with the quality, colours, and overall value. We truly appreciate your support!
Team Druids
Manglende levering + manglende service
Har ikke modtaget min pakke endnu.
Chat service er heller ikke for god, f.eks blev der lovet at de personligt ville følge op på sagen hvis ikke der skete noget inden for 3 dage, da de 3 dage så var gået blev man bedt om at vente nogle flere dage.
26. juli 2026
Besvarelse fra DRUIDS
We sincerely apologise that you still haven’t received your package and for the disappointing communication from our customer service. We understand how frustrating it is to be promised a follow-up and then asked to wait even longer.
Please direct your concerns to tickets@druidsgolf.com, marking it to the FOA CS Managers. This will enable us to promptly review your delivery issues and prioritize their resolution.
Team Druids
Jeg har ventet 2 uger på at få min…
Jeg har ventet 2 uger på at få min ordre,og har rykket jer mang gange og der sker ingenting.jeg vil aldrig anbefale andre at købe ved jer når man ikke får varerne man har bestilt.
26. juli 2026
Besvarelse fra DRUIDS
We sincerely apologise for the delay and for the lack of progress despite your repeated attempts to contact us. We completely understand your frustration and disappointment.
We’re sorry that your experience has fallen short of our standards, and we appreciate your feedback.
Please direct your concerns to tickets@druidsgolf.com, marking it to the FOA CS Managers. This will enable us to promptly review your delivery issues and prioritize their resolution.
Kind regards,
Team Druids
Bestilte en vest 27/7
Bestilte en vest 27/7 - pengene trukket med det samme.
Stadig intet modtaget 4/8 eller hørt.
Har sendt mail til enquiries@druidsgolf som ikke eksisterer.
Blev kontaktet af Druids efter min første 1 stjerne review og modtog så min vest 10 dage senere. Produktet er OK ift pris - så samlet giver det nu 3 stjerner = produkt ok + shipping service som er virkelig dårlig sammenlignet med andre webshops.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra DRUIDS
Thank you for your feedback, and we're sorry to hear about your experience. We sincerely apologize for the delay and any confusion regarding the email address.
Please send us your order number and its detail at tickets@druidsgolf.com, marking it to the FOA CS Managers, and we'll investigate your order and provide you with an update as soon as possible.
Team Druids
Virker umiddelbart til at varerne er…
Virker umiddelbart til at varerne er god kvalitet.
19. juli 2026
Besvarelse fra DRUIDS
Thank you for your feedback! We're pleased to hear that your first impression is that our products are of good quality.
We hope they continue to meet your expectations, and we truly appreciate your support. We look forward to serving you again in the future.
Team Druids
Super lækker kvalitet til ok pris
Super lækker kvalitet til ok pris. Hurtig levering i fine poser.
13. juli 2026
Besvarelse fra DRUIDS
Thank you for your wonderful feedback! We're delighted to hear that you were pleased with the excellent quality, great value, and fast delivery. It's also great to know your order arrived in perfect condition. We truly appreciate your support and look forward to serving you again.
Team Druids
Fast delieverance and excellnt quality
13. juli 2026
Besvarelse fra DRUIDS
Thank you for your fantastic feedback! We're delighted to hear that your order arrived quickly and that you're pleased with the excellent quality of our products. We truly appreciate your support and look forward to serving you again.
Team Druids
Ombytning Koster€
Bestilte et sæt, shorts og polo.
Tøjet passede ikke, ikke nemt at returnere, skal betale 11 pund for at returnere, og igen for fragt for at få andre størrelser tilsendt.
Så brug en anden shop, der tilbyder denne service gratis, Zalando eller Boozt.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra DRUIDS
Thank you for your feedback. We're sorry to hear that the sizing wasn't right and that you were disappointed with the return process. We appreciate your comments and will take them into consideration as we continue working to improve our service and provide a better experience for our customers.
Furthermore, please direct your concern with our managers, please provide the details by emailing tickets@druidsgolf.com and addressing the message to the attention of the CS Managers. Please include your order information so that we may investigate the issue and determine an appropriate resolution for the inconvenience.
Team Druids.
Elendig oplevelse
Elendig oplevelse.
Enorm lang leveringstid.
Størrelser er mindre end angivet.
Deres retur portal opkræver gebyr til UPS (forsendelse), men retur label modtages ikke.
Og deres kundeservice svarer ikke.
Dertil i alle andre trustpilot anmeldelser svarer druids man skal kontakte tickets-at-druidsgolf.com
Og oprette en ticket. De svarer heller ikke.
Elendig fra start til slut.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra DRUIDS
Thank you for bringing this to our attention, and we sincerely apologize for your experience.
We're truly sorry to hear about the delivery delay, the sizing issue, the problems you encountered with the returns portal, and the difficulty in reaching our support team. This is certainly not the level of service we aim to provide.
Furthermore, please direct your concern with our managers, please provide the details by emailing tickets@druidsgolf.com and addressing the message to the attention of the CS Managers. Please include your order information so that we may investigate the issue and determine an appropriate resolution for the inconvenience.
We appreciate your patience and hope to restore your confidence in Druids.
Team Druids
Fin kvalitet
Fin kvalitet. Størrelsen passer.
Lidt for lang leveringstid
Jeg handler der igen.
6. juli 2026
Besvarelse fra DRUIDS
Thank you for your wonderful feedback! We're delighted to hear that you're happy with the quality and that the sizing was a great fit. We also appreciate your comments regarding the delivery time and will continue working to improve our service. It means a lot to know you'll be shopping with us again.
Team Druids
Jeg har bestilt 2 par bukser 25-06 fik…
Jeg har bestilt 2 par bukser 25-06 fik trukket beløbet p min konto 26-06 har ikke modtaget varen 19-07 hos bring står der afventer modtagelse af pakken☹️
26. juni 2026
Besvarelse fra DRUIDS
Thank you for your feedback. We're sincerely sorry to hear that you still haven't received your order. This is certainly not the experience we want for our customers.
Could you please provide your order details at tickets@druidsgolf.com, marking it to the FOA CS Managers so we can check the status of your shipment and update you accordingly?
Team Druids.
Glem returnering
Kundeservice - glem det.
Et par bukser var alt, alt for små, på trods af at det er den størrelse jeg normalt bruger.
Prøvede deres “Return portal”, men den var midlertidigt nede. Det var den så i 14 dage, og da jeg endelig fik hul igennem, var reklamationsretten udløbet.
Ingen hjælp eller forståelse fra deres kundeservice.
Jeg handler bestemt ikke igen. Forkerte størrelser og dårlig kundeservice.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra DRUIDS
We're very sorry to hear about your experience. We sincerely apologize for the sizing issue and the difficulties you faced with our returns portal. This is not the level of service we strive to provide, and we appreciate your feedback as it helps us improve.
Kindly share your concern with us at tickets@druidsgolf.com, addressed to the FOA CS Managers. This will allow us to promptly review your return or exchange request and prioritize its resolution.
Team Druids.
Besvarelse fra DRUIDS
Thank you for your wonderful feedback! We're delighted to hear you had another great experience with us and that you're happy with the quality and value of our products.
We truly appreciate your continued support and look forward to serving you again soon. Happy golfing!
Team Druids.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.