Fast Shipping to US and well packed for the journey. Smooth transaction purchasing a product we could not get in this country. Will be shopping again!!!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Leveransen drog ut på tiden, appen för spårning uppdaterade aldrig informationen om varan. Appen Shop - väldigt dålig. Men.... Varan levererades efter en tid - denna reservdel till min Bosch flistu... Mehr ansehen
Unternehmen hat geantwortet
Zero communication must be a scam site I’ve sent 3 emails zero response I ordered product 10 days ago and nothings updated. I tried messaging on their website with no results as well id stay clear ill... Mehr ansehen
Unternehmen hat geantwortet
2/20/26 first I did not received the package and left this review: Have not recieved package and off course one star.....to pay for something and not receiving is not the service you would expect.... Mehr ansehen
Unternehmen hat geantwortet
3,8
Gut
21 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Alle Sprachen
Fast Shipping to US and well packed for…
Fast Shipping to US and well packed for the journey. Smooth transaction purchasing a product we could not get in this country. Will be shopping again!!!
3. Juli 2026
Zero communication must be a scam site…
Zero communication must be a scam site I’ve sent 3 emails zero response I ordered product 10 days ago and nothings updated. I tried messaging on their website with no results as well id stay clear ill change my review if something changes but doubt it will!!!
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von ZOZOZON
Dear Scott,
Thank you for your feedback.
We understand that waiting for updates can be disappointing.
Your order has now been shipped, and tracking information has been provided. We are pleased to confirm that the shipment is currently in transit and progressing normally.
We continuously work to improve our communication and processing times, and appreciate your feedback as we do so. We sincerely hope the successful delivery of your order will help improve your overall experience with us.
If you have any questions regarding your shipment, please feel free to contact us directly.
Antwort von ZOZOZON
Thank you for your feedback.
We understand that receiving information in an unfamiliar language can be inconvenient. We’re continuously working to improve the experience for our international customers and make communication clearer.
We appreciate you taking the time to share your experience.
I was very satisfied with the service.
The item arrived as advertised and communication with the agent was fantastic.
8. April 2026
Antwort von ZOZOZON
Thank you very much, Michael!
We’re delighted to hear that the item matched the description and that you were happy with the communication throughout the process.
That’s exactly how online shopping should be.
We look forward to helping you again in the future.
Leveransen drog ut på tiden, men utfördes till belåtenhet!
Leveransen drog ut på tiden, appen för spårning uppdaterade aldrig informationen om varan. Appen Shop - väldigt dålig.
Men.... Varan levererades efter en tid - denna reservdel till min Bosch flistugg angavs som utgången ur sortimentet hos Bosch.
Jag är trots allt väldigt nöjd då maskinen endast är 1 år gammal, kostade cirka 6 000 SEK. Den hade varit oanvändbar utan utbytesdelen. Kan absolut tänka mig handla av er igen! Men - gör gärna något åt er funktion för spårning av beställd vara.
LaneZoft // Sverige
26. März 2026
Antwort von ZOZOZON
Tack så mycket för din utförliga recension!
Vi är glada att vi kunde hjälpa dig att hitta reservdelen till din Bosch-maskin, särskilt när den redan hade utgått ur sortimentet. Det är alltid roligt att veta att en maskin får nytt liv istället för att behöva ersättas.
Tack också för din synpunkt om spårningen. Vi arbetar kontinuerligt med att förbättra informationen till våra kunder och uppskattar sådan feedback.
Tack för att du valde ZOZOZON, och vi hoppas få hjälpa dig igen i framtiden.
Have not recieved package first.... but they arranged the mix up.
2/20/26 first I did not received the package and left this review: Have not recieved package and off course one star.....to pay for something and not receiving is not the service you would expect.
However the contacted me and there was a miscommunication and issue with the delivery of the package. Once back at their warehouse they resend it and made sure I would get it. And yes we did. The customer service department did their upmost effort to make it right and we have our goods.....Need to be fair and edit this review back to the 5 star. They made it right and did the effort to give the service.
19. Februar 2026
Antwort von ZOZOZON
Thank you very much for taking the time to update your review.
We especially appreciate your fairness in sharing the final outcome. While occasional delivery issues and misunderstandings can happen, we always do our best to make things right.
We’re happy that your order reached you successfully, and we truly appreciate your trust in ZOZOZON.
Antwort von ZOZOZON
Grazie mille, Aldo!
Siamo felici che tutto sia andato alla perfezione. Grazie per aver scelto ZOZOZON e speriamo di rivederti presto.
Commande confirmée mais pas livrée
Commande passée en décembre sur zozozon.com mais aucune livraison, ni aucune réponse de leurs part à mon mail de demande d'information.
21. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ZOZOZON
Dear Julien,
Thank you for your feedback.
We understand that waiting for updates can be disappointing.
Your order was subsequently shipped and delivered successfully.
We appreciate your feedback and continuously work to improve communication and processing times.
Bad seller, no answer
I think I got scammed no answer at all.
I contacted him over email but no answer.
A follow-up to your reply:
I did not specify a package.
There was absolutely no communication from your side.
I sent several emails to you and received no response. Yes, the outcome is indeed not what I expected: I have neither the money nor the goods.
23. Oktober 2025
Antwort von ZOZOZON
This order was returned, and the case was reviewed and closed through the appropriate official channels in line with our Terms & Conditions. We don't discuss individual cases publicly, but our team remains reachable through our official contact channels.
Recommended
After a week of ordering, they said the item was out of stock but there was a delay issuing a refund despite my multiple emails. I had to open a case with Paypal.
Edit: They've contacted me now and explained what happened (technical synchronization issue between Shopify and PayPal). They have also issued a compensation fee. All good now, and I'd recommend them, although I'd advise them to have a better communication with the buyers.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ZOZOZON
Dear Damon,
Thank you for your updated review and for giving us the opportunity to clarify the situation.
We truly appreciate your understanding regarding the temporary synchronization issue between Shopify and PayPal. While such technical errors are rare, we take them seriously and have since improved our internal monitoring to prevent similar delays.
We’re glad everything was resolved and that you received both your refund and compensation. Your feedback about communication is well noted — and we’re actively working on making our updates faster and clearer for customers.
Thank you again for your recommendation and trust.
Everything went well
Everything went well! Took a while, but I live in America. One suggestion would be to send out confirmation emails and tracking information as soon as the purchase happens, and then again when shipped. Thanks!
30. August 2025
Antwort von ZOZOZON
Thanks a lot, Coco! We're glad your genuine Makita E-15512 chainsaw bag reached you safely — even across the pond. We're improving our email system so your next ZOZOZON experience comes with updates as reliable as your gear 😉
Reponse longe
Bjr. La commande est fait 07-09-2025
7. September 2025
Bewertung ohne vorherige Einladung
Antwort von ZOZOZON
Merci beaucoup, Victor ! On est ravis que le contrôleur original Makita 141G22-4 soit bien arrivé. Chez ZOZOZON, on aime quand les choses vont vite — mais on sait aussi que la qualité, ça vaut parfois l'attente 😉 Merci pour vos étoiles finales !
Great service!
18. August 2025
Antwort von ZOZOZON
Thanks, Ihor! We’re happy you’re satisfied — whether it’s genuine Makita 042016-9A grease or anything else from the ZOZOZON universe, we aim to make every order feel like the right choice 😉
I placed an order with zozozon.com…
I placed an order with zozozon.com almost four weeks ago for Makita spare parts worth nearly €200. I received an order confirmation, but no shipping confirmation followed.
Update: I finally received the products and also got a 15% refund.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von ZOZOZON
Thank you, J.P., for your kind update! We're glad you received your genuine Makita parts and appreciated the support — your trust matters to us. At ZOZOZON, we always go the extra mile to make things right (and even offer a little extra for next time 😊).
Thank you for the delivery!
13. Juni 2025
Antwort von ZOZOZON
You're very welcome, Jan! We're happy your genuine Makita 165668-0 front shaft arrived safely. ZOZOZON deliveries may be economical — but never boring 😉
Very satisfied!
Friendly contact, good information, fast delivery, good working product! Very satisfied! Thank you and above all: stay safe!
4. März 2025
Antwort von ZOZOZON
Thank you so much! We're thrilled you’re happy with the original Makita 632L34-3 controller unit — and with the whole ZOZOZON experience. Stay safe too… and keep those tools buzzing! 😉
great selection
28. Februar 2025
Antwort von ZOZOZON
Thank you, Sigitas! We’re glad you liked our selection — especially the original Makita 161310-1 ignition coil. At ZOZOZON, we spark joy… and engines 😉
De bestelling laat wel ff wachten maar…
De bestelling laat wel ff wachten maar het origineel Makita onderdeel is geleverd.
€30 goedkoper dan in Nederland.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von ZOZOZON
Bedankt voor je update, Hans! Fijn dat je originele Makita 620459-1 sub controller goed is aangekomen — en nog met €30 besparing erbij. Bij ZOZOZON doen we ons best om zowel portemonnee als machines tevreden te houden 😉
Professional Company- Good service
Here is a positive update.
I had a bad experience with delivery of a product and very little communication. Now the company (Zozozon) has contacted me, and they apologized. They explained that due to a delay in updating their systems there was some confusions , if the order were shipped or not. I think this is a honest mistake, and I am glad they now informed me.
Furthermore they offered me that the transaction could be reversed, even with an extra payment, which I accepted and the money has now been received. Although I had of course wanted to receive the order/item and hoped for a bit more information earlier on, I am very pleased with the way they have handlet the misunderstanding.
I am therefore very satisfied with the service they have provided. Therefore, I am also changing my review to 4 stars and will use this positive experience to shop with them again. Well done 😊
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von ZOZOZON
Dear Martin, thank you for the kind update! We're glad the misunderstanding was resolved — your genuine Makita 158307-9 tool holder deserved a smoother journey (and so did you). At ZOZOZON, we take every bump as a lesson… usually over coffee ☕😊
Antwort von ZOZOZON
Thank you for your review, Domenico! We’re very pleased that you are satisfied with your purchase and the fast shipping. Your feedback is important to us, and we always strive to meet your expectations. We look forward to seeing you again on ZOZOZON.COM
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