Damon

Hi Damon,

Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and we hope you continue to choose FARFETCH as your luxury fashion destination.

If there is anything else we can help you with, please send us an email with the subject “Trustpilot Review: Order ____” to customerservice@farfetch.com. We'll be glad to help you!

FARFETCH

Dear Customer,

Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team

Dear Damon,

Thank you for your updated review and for giving us the opportunity to clarify the situation.

We truly appreciate your understanding regarding the temporary synchronization issue between Shopify and PayPal. While such technical errors are rare, we take them seriously and have since improved our internal monitoring to prevent similar delays.

We’re glad everything was resolved and that you received both your refund and compensation. Your feedback about communication is well noted — and we’re actively working on making our updates faster and clearer for customers.

Thank you again for your recommendation and trust.

Thank you Damon for your great review.
We are so glad that our product was exactly what you needed.
Kind regards,
Xrocker.

Thank you for your support Damon

Thank you for your feedback, it means alot to our business and it helps customers build their trust in our services and products.

Dear Damon,

Thank you for your review and feedback.

Please note that the order placed by yourself on November 22nd was canceled because the account was disabled from the order back in 2016.

Back then, our doctor and pharmacy proposed that for future orders, you should obtain the medication trough your registered GP.

We apologise for any inconvenience this may have caused.

The rules and regulations in the UK, along with the guidance of the prescribing doctors and pharmacy, were the reason why your order was canceled this day.

If you have any questions, please do not hesitate to contact our customer support office and we will happily answer any questions you may have.

Kind Regards,
George
Prescription Technology