Xero Bewertungen 

11.311
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

What could have been a tense and anxious meeting turned out to be an extraordinarily helpful, even enjoyable one. This is my first time using an accounting package. And Ben's proficient and calm mann... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ben was clear, friendly and very knowledgeable- feel I got loads out of our session. We managed to link my bank accounts, go through a lot of the initial set up and I felt much more confident continui... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nothing but 5⭐ for my 1-1 support session today. john.ekilisie was awesome and I really appreciate his introduction to Xero and it's functionality. Really helpful and I'm super pleased with my accoun... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The product is great, but the price keeps increasing every 6 months by 10% to 12 %. They know it is a hassle to change providers, so they keep sending you a notice of 4 to 5 US per month increases, e... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Buchhaltungssoftware-Unternehmen
  2. Cloud-Computing-Service
  3. Softwareunternehmen
  4. Softwareanbieter
  5. Steuersoftware

Über Xero

Vom Unternehmen geschrieben

Xero is a global small business platform with 4.4 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner.

About Xero accounting software
Xero provides small business owners, accountants and bookkeepers with powerful online accounting software and access to up-to-date financial data. It’s designed to make life better for small businesses, their advisors and communities around the world. It connects businesses with their bank, their advisor, accounting tools, payment services and third-party apps, so everything is securely available at any time, on any device.

Benefits for small businesses
Xero’s beautiful, easy-to-use small business accounting software automates and streamlines many day-to-day tasks, including bank reconciliation, quoting, invoicing, making and collecting payments, tax, managing employees, expenses, projects and payroll. Businesses can view up-to-date numbers on the Xero dashboard, in reports, and in analytics. It’s easy for businesses to see how they’re tracking, stay in control of cash flow and make informed decisions.

Kontaktinformationen

  • 100 Avebury Blvd, Milton Keynes, MK9 1FH, Milton Keynes, Vereinigtes Königreich

  • www.xero.com

4,1

Gut

TrustScore 4 von 5

11.311 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(11.311)

1.501 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

No patience for Poor Software

It is extremely difficult to do anything. Create custom invoice templates - nope. Only allows you to work with xero templates. Want to upload something like your company logo; nope - files have to be less than 1MB even if it's a Docx file. Setup your payroll, nope. Pay Gusto more $$ to do the things you can do yourself. Payroll requires MA tax ID'S but MA tax connect does not allow you to setup accounts until you have actually paid an employee.
At this point, we would rather pay the extra & use a more "known" software then ro keep paying for shit software

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Hi Dawn, so that we can investigate this for you and help resolve the setup and integration issues you're experiencing, please create a case via Xero Central so the team can access the details and get in touch directly! https://central.xero.com/

Bewertet mit 1 von 5 Sternen

Its Free, Now I demand your payment details

I wanted to try out some accounting software and searched for ones I could try for free. Zero came up, and reading the landing page, it said I could try it for free, but during the sign-up phase, they wouldn't let me try it for free until I gave them my payment details. That's not for free! That's just paid with more steps. "Opt-out" free is just a trap for the inattentive and busy which is most of us these days. This is an example of how businesses aren't there to support the customer anymore but prey on them.

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Hi John, thanks for your feedback. Our one month free trial period is absolutely available, once you've setup your account. Yes, that includes adding billing info - but you are free to cancel anytime before your first bill cycle arrives.

Bewertet mit 5 von 5 Sternen

Ben patiently helped me set up Xero and…

Ben patiently helped me set up Xero and answered questions I had on Xero.

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for your feedback! Great to hear Ben was so patient and helpful getting you set up with Xero. We’ll be sure to pass your kind words on to him.

Bewertet mit 1 von 5 Sternen

Not getting what I pay for

After nearly 3 years using XERO the bank feed has (6 weeks ago) decided not to work. This is very inconvenient and despite being regularly told by XERO to keep refreshing the bank feed daily it has not resolved itself. For the past 6 weeks I have refreshed this multiple times every day. This problem is now over 6 weeks old and still being told to daily refresh the feed. Seems the only offer of assistance is to cross fingers and hope for the best. You would think that a business software application would be making the lot of small business easier but XERO is adding to my administrative burden and is now making my choices to leave really easy. Operating with a simple financial spreadsheet would be far easier, less stressful, more accurate and reliable and certainly cheaper. I could not possibly recommend XERO to anyone!

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What could have been a tense and…

What could have been a tense and anxious meeting turned out to be an extraordinarily helpful, even enjoyable one. This is my first time using an accounting package. And Ben's proficient and calm manner completely settled my nerves. Every hurdle was met with a seasoned and measured solution. Ben showed our Xero package to be adaptible and open to expansion. Our charity accountant was on the call, and he found Ben a confident and knowledgeable guide. Our meeting overran and Ben absorbed that too. It was an excellent session.

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for sharing your feedback, Joyce! Wonderful to hear Ben made your first experience with Xero such a positive one and guided you through everything with confidence and care. We’ll be sure to pass your kind words on to him.

Bewertet mit 5 von 5 Sternen

Nothing but 5⭐ for my 1-1 support…

Nothing but 5⭐ for my 1-1 support session today. john.ekilisie was awesome and I really appreciate his introduction to Xero and it's functionality. Really helpful and I'm super pleased with my accounting software choice. Thank you again

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for sharing your feedback, Sean! Great to hear John made your 1-1 support session so helpful and gave you a great introduction to Xero. We’ll make sure he sees your kind words.

Bewertet mit 5 von 5 Sternen

Mia ,

Mia ,

Is extremely knowledgeable an knew exactly how to fix the issue I was faced with and I commend her for her extended efforts, an absolute pleasure to deal with , Thanks again Paul :-)

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks so much for your review! Wonderful to hear Mia was so knowledgeable and went the extra mile to help get your issue resolved. We’ll be sure to pass your kind words on to her.

Bewertet mit 5 von 5 Sternen

Proactively offer a one on one session to new users.

To proactively offer an introductory session to Xero with an expert in this App is a breath of fresh air. Dara certainly was an expert and answered my questions to my complete satisfaction.

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for sharing your feedback, Geoff! Great to hear you found the introductory session so valuable and that Dara was able to answer all your questions. We’ll be sure to pass your kind words on to them.

Bewertet mit 5 von 5 Sternen

The onboarding with Ali was great

The onboarding was incredibly extensive but efficient. It really helped me have confidence with the tool.

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for your feedback, James! Great to hear the onboarding session with Ali helped you feel more confident using Xero. We’ll be sure to pass your kind words on to him.

Bewertet mit 1 von 5 Sternen

Impossible to make contact with anyone…

Impossible to make contact with anyone to cancel my subscription . Don’t respond to emails . Wouldn’t recommend them for MTD

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for getting in touch. Sorry to hear that you want to cancel your current subscription with Xero. We can help you with this but need to access some of your account information which we can't do here.

Below is a link which details how to cancel your subscription. If you encounter any issues, please raise a case via Xero Central.

https://central.xero.com/s/article/Cancel-a-subscription

Bewertet mit 5 von 5 Sternen

Suzie was really helpful and very…

Suzie was really helpful and very thorough.

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for your feedback, Tom, we really appreciate it. We'll be sure to pass your comments along to Suzie as well.

Bewertet mit 1 von 5 Sternen

Being charged despite cancelling…

Being charged despite cancelling account. No way to contact support.

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Hi Colin, thanks for taking the time to share your review.

In most cases, charges after cancellation relate to the standard 30-day notice period outlined in our billing terms, but we’d like to take a closer look at your specific situation to make sure everything has been handled correctly.

If you’re open to it, please reach out to our support team with your subscription details at Xero Central (https://central.xero.com/s/raise-support-case).

We’d be happy to review the charges with you and help resolve any outstanding concerns.

Bewertet mit 5 von 5 Sternen

Great!

Ben was very welcoming, professional, clear and wholeheartedly helpful!

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Wonderful to hear. We'll make sure Ben sees this. Thanks for your review, Julie!

Bewertet mit 5 von 5 Sternen

Suzie Vella - Brilliant

Suzie Vella - Friendly, clear, informative, great onboarding session and brilliant all round.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks so much for taking the time to share your review and for your feedback for Suzie. We'll make sure Suzie sees this.

Bewertet mit 5 von 5 Sternen

Patience

Sam was very patient and explained it all extremely well and found a solution very quickly. Very professional with a good manner.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Thanks for your review, Steve. We're thrilled to hear that Sam was able to help you so quickly. We'll make sure Sam sees this.

Bewertet mit 5 von 5 Sternen

Ben was fantastic

Ben was fantastic! he did not rush and was very clear when explaining the processes

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Xero

Great to hear that Ben was able to help you, Ali. Thanks for taking the time to share this with us.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr