The Reverse Lookup Reviews 

2,017
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported unexpected charges and recurring subscription fees appearing on their bank accounts shortly after paying a small initial trial amount for a phone search. Furthermore, many reviewers stated that the lookup results provided were completely useless, offering no helpful information regarding the queried numbers. Some reviewers were not happy with how difficult it was to cancel the unwanted subscriptions and deal with the company's customer service. People also noted that their banks had to step in to block unauthorized transactions or flag suspicious billing activities related to this platform.

What people talk about most

Payment

Customers had negative experiences with payment, reporting widespread frustration over unexpected recurring... See more

Subscription

Users describe issues with subscription terms, frequently reporting that small initial fees for single... See more

Price

Reviewers mention negative feedback about price, expressing frustration over unexpected costs. Consumers... See more

Service

Consumers find service to be negative, expressing deep frustration over unexpected recurring charges... See more

Website

Reviewers highlight negative aspects of the website, describing it as misleading regarding unexpected... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more

Rated 2 out of 5 stars

This company is not serious, hidden costs involved and money booked off my bank account without authority. I used it ONCE, got zero information regarding the number and have been charged to date over... See more

Rated 1 out of 5 stars

Best left well alone. Had been plagued by unrecognised number so tried this site (probably the source of the unrecognised number). Paid £1 upfront for search with "guaranteed" results which in the en... See more


Company details

  1. Information Service

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.4

All reviews

(2,017)

208 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid, I got useless info

I asked for info on a phone number from which I receive repeated silent calls. I was asked to pay for this infomation. I paid and I got info that the call was from Belgium which is obvious if you look at country directory number (+32)...

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Its a Scam

Its a Scam
Initial search was told that the person was found and I must pay to see result.
After I paid I was told that the person cant be found
Thats a scam to take my money,, DONT USE THIS

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Look up was fine. Got some reasonable information. Cost a quid. A few days later I got stung for £29.99. That's fraud and I am reporting them. I had not signed up for any subscription.
Update 9th March. They also don't reply to any correspondence.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Artists

SCAM Artists. I paid £1 for a search (which yielded zero results). Two days later they attempted to take £29.99 from my bank account! I’ve tried to unsubscribe (even though I didn’t subscribe in the first place) with no luck. I’ve tried to contact them, but they’re stonewalling me. AVOID!

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Decidedly dodgy go with care

I signed up to .50 payment for a number which their search said they'd found. But what they had found was no existing record. Today I discovered they were claiming off signed up for future searches and authorised a further payment of £29.99.

Decidedly dodgy

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

"Rip Off"

I paid two lots of 50p to look up an unknown phone number but that was a waste of time as it didn't help me at all. Now I've just seen a further £29.99 taken from my account which I knew nothing about. It says it's for a subscription which I never signed up to. I'll try and get my money back but after reading other people's experiences that probably won't happen. I wish I'd read them before not after. An expensive mistake for a complete waste of time.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. It does not work and there is no customer support just AI. I had issues logging in and just keep t getting an AI generated response from their “customer support” … the exact same email ever time! They ignored my responses and never resolved the isdue

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Trial led to £29.99 recurring charge

I signed up for what I believed was a small trial payment, but was charged £29.99 for a recurring subscription the same day. I cancelled immediately. In my opinion, the subscription terms were not clearly highlighted during checkout. Please make sure to read all billing details carefully before entering payment information.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible scammers 😡

Terrible scammers 😡. I didn’t subscribe to a monthly detection, I didn’t even receive terms and conditions to agree to this , my mistake was to give out my banking details thinking I’m only paying for the service I used which is to such a number (which I understand) but a monthly subscription I didn’t agree to that R500 gone

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

I just wanted to check a photo

I just wanted to check a photo, and I found myself with a monthly subscription. Definitely a poor communication style, or maybe a clever one to get money. Definetly not valuing loyal customers

February 17, 2026
Unprompted review

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