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Claritycheck Reviews 

44,942
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 16,511 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the simple website navigation and the ability to get quick results. Many people frequently mention that the provided tools are genuinely helpful for checking various types of information efficiently. Some reviewers were not happy with unexpected charges and automatic recurring subscriptions linked to initial low-cost trials. Customers also experienced frustrating issues regarding unwanted monthly fees charged without clear awareness during the initial signup process. Additionally, individuals faced various challenges when trying to secure proper refunds or cancel ongoing billing plans.

What people talk about most

Payment

Customers consistently note negative experiences with payment, reporting widespread frustration over... See more

Subscription

Reviewers express strong dissatisfaction regarding subscription practices, noting unexpected recurring... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is quick, precise, and easy... See more

Refund

People report negative experiences with refund processes, frequently demanding immediate cancellations and... See more

Price

Customers felt widespread frustration regarding unexpected costs, as reviewers reported paying a small... See more

Reviews shaping this summary

Rated 4 out of 5 stars

experience is great but it takes very long time to search. but results are excellent

Company replied

Rated 3 out of 5 stars

Last summer, my friend Tom and I went to a small island with our families. There was an old lighthouse near the sea. It was very old and a little broken. The walls were white... See more

Company replied

Rated 5 out of 5 stars

Ran a background check through claritycheck on a guy wanting to rent a room and the report came back in a few minutes. Everything matched what he told me so I went ahead with it.

Company replied


Company details

  1. Software Company
  2. also in
  3. Information Service

About Claritycheck

Written by the company

Clarity Check

Clarity Check is a phone number verification service providing reliable caller identification data. Our tool enables you to:

  • Access verified information about number owners, including names and addresses
  • Find social media profiles associated with phone numbers
  • Protect yourself from unwanted calls and potential fraud
  • Safely reconnect with past contacts

Over 200,000 users trust Clarity Check for unknown number verification.

Our service delivers current and accurate information, helping you make informed decisions about incoming calls.


Contact info

3.7

Average

TrustScore 3.5 out of 5

45K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(44,942)

20,769 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE OR EVEN TRY.

DO NOT USE OR EVEN TRY.
i tried one off search and received no info at all. Thay then started billing at 29.99 per month without my consent or warning. Absolute. con. Donot use

November 5, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Graham Stoner,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number GRAHAMSTONER833963. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Subscripcion no autorizada

Me cobraron el pasado dia 2 de novembre 29.99 euros por una subscripción que no autoricé.
Espero la anul·anulacion de la subscripcion y la devolucion del importe mencionada.

November 2, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Carles Font,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number CARLESFONT445051. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

I paid £14+ to check a vehicle

I paid £14+ to check a vehicle. Money has been deducted from my account but l have not received the report. I realised that a different amount has also been taken from my account without my consent. All efforts to reach the company proved futile.

November 2, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Dr. Mawuli L. Eleblu-Darlingto,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number DRMAWULILELEBLUDARLINGTO158163. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Do not use their services

Do not use their services! They dont provide informations and they abusive start a 30€ subscription.

November 5, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Ciprian Ionut,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number CIPRIANIONUT674259. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

This platform is a total scam do not…

This platform is a total scam do not use this clarity check for anything people . I done 1 check and cancelled the sign up straight after and they been taking £29.99 a month for 12 months i only done 1 check they have taken £360 off me and no refund please do not use this site its a scam 110%

November 5, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Paul Norris,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number PAULNORRIS832864. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Unfair automatic subscription and refusal of full refund

I signed up for a trial period, and without any transparent warning, I was placed on a recurring subscription that charged my card. As soon as I realized, I contacted customer support to get a refund for the months of March, April, May, and June.
However, they refused to issue the refund, using internal excuses and rules about timelines that were never clearly stated in their terms and conditions. I did not use the service during this period, and this is a clear case of hidden terms and abusive automatic renewal.
I demand a full refund for March, April, May, and June immediately. If this is not resolved, I will continue with the formal chargeback dispute through my bank for unauthorized and misleading commercial practices.

November 4, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Rafael,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number RAFAEL363584. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

SCAM

They offer a discounted search and unknown to the user they are signed up for a subscription of 29.99 a month and refuse to refund. So it's cost 30.99 for a search of one phone number which incedently they could not provide any information..absolute SCAM

October 27, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear sarah bell,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number SARAHBELL603109. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Hello ClarityCheck team,

Hello ClarityCheck team,
I was charged $29.99 on October 28, 2026 after my trial.
I did NOT use any credits or searches after that charge.
This renewal was unexpected and I have already cancelled my subscription.
Could you please review for a goodwill refund? I am still within your 30-day request window.
Account: abbes
Charge: 2026-10-28 - $29.99
Thank you for your help.

November 4, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Abbes,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number ABBES558324. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

I just got scammed out of 29.99 EUR

I just got scammed out of 29.99 EUR. Very shady practice, borderline criminal. They do not let you know you get automatically subscribed to their services. They make you pay something cheap at the start but do not let you know the next bill will come in and it will be an outrageous pricing. DO NOT TRUST NOR USE THEIR SERVICES!!!

November 4, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Nami,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number NAMI379408. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Service is a scam

Service didn't help me find any useful information using any data i provided, CHARGED ME FOR EVERY FILE I'VE SENT and CHARGED $30 A WEEK LATER. I've requested a refund the same day and now they want me to wait for the response for 72 hours now. Total scam.

November 4, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Ігор Рачковський,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number 516492. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 5 out of 5 stars

how to use

The swiftness

November 4, 2026
Claritycheck logo

Reply from Claritycheck

Dear Goyourevergod, Thank you for your wonderful review of ClarityCheck! Your feedback means a lot to us. Best regards, ClarityCheck's Team

Rated 3 out of 5 stars

good exprience

November 4, 2026
Claritycheck logo

Reply from Claritycheck

Dear Nazarm, Thank you for your wonderful review of ClarityCheck! Your feedback means a lot to us. Best regards, ClarityCheck's Team

Rated 1 out of 5 stars

i got charged 29,99€ for no reason i…

i got charged 29,99€ for no reason i looking for a refund so contact me as soon as possible

November 3, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Rajmund Kiss,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number RAJMUNDKISS735482. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Stole money from my daughter!

Clarity Check took money from my 14-year-old daughter’s bank account without authorisation. She spotted four deductions made by Clarity Check - 50p, 50p, £29.99 and £29.99 - even though she has never heard of them.

It’s not clear how she was tricked into sharing her bank or card details but why on earth would a child want to subscribe to Clarity Check’s services? This is theft from a minor.

I contacted Clarity Check but they have not refunded my daughter. I have reported them to the bank and will report them to the legal authorities. What a dreadful, unscrupulous company.

November 3, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Ross Anderson,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number ROSSANDERSON510204. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

So bad it charged me 40 bucks and…

So bad it charged me 40 bucks and didn’t say anything about it. It said it was 12 bucks a week and charged me 40 bucks need refund now

November 4, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Tom Jodrell,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number TOMJODRELL986560. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 5 out of 5 stars

Good use like it

November 3, 2026
Claritycheck logo

Reply from Claritycheck

Dear Zsshamoon, Thank you for your wonderful review of ClarityCheck! Your feedback means a lot to us. Best regards, ClarityCheck's Team

Rated 1 out of 5 stars

Do not use this scam

Do not use this scam! I checked a dropped call from a local number. Claritycheck came up on a Chrome search to check the number. I didn't see that it was just an advertisment, carried on and put the number in. After about 10 minutes of searches it asked for my email address to send the results to, which I foolishly entered. It then asked for £1 to get the information! Any charges should be up front before they ask for any personal data.

November 2, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Rob Scott,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number ROBSCOTT839728. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Nothing came up for me like nothing

Nothing came up for me like nothing. Went to download the report didn’t get it and it cost me £10!

November 2, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Rebecca Lennon,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number REBECCALENNON826569. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 1 out of 5 stars

Money was taken from me

Money was taken from me; although it started as an amount of over 3 PLN, a few days later more than 113 PLN was taken—an amount that had been hidden. I request a refund.

November 2, 2026
Unprompted review
Claritycheck logo

Reply from Claritycheck

Dear Anzej,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to ClarityCheck.

For more details, please email support@claritycheck.com and include reference number ANZEJ273650. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
ClarityCheck Team

Rated 5 out of 5 stars

very trusted

very trusted

November 2, 2026
Claritycheck logo

Reply from Claritycheck

Dear Yemoe, Thank you for your wonderful review of ClarityCheck! Your feedback means a lot to us. Best regards, ClarityCheck's Team

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