Kamernet Reviews 

Reply from Kamernet

2 days ago

Hi Arjen,

Thank you for your kind feedback! We're delighted to hear that you find our IT team helpful. Your appreciation means a lot to us, and we'll be sure to share your feedback with the team. Thanks again for your support!

Team Kamernet

Reply from Kamernet

Oct 29, 2026

Dear BvanA,

Thank you for your kind feedback! We’re glad you were happy with our quick service. We truly appreciate your support and look forward to helping you again!

Team Kamernet

Reply from Kamernet

Oct 27, 2026

Dear Dona,

We're sorry to hear that you haven't received any replies so far. We understand how frustrating this can be when you're actively looking for a room. Please note that responses depend on the landlords and advertisers, as they manage their own listings and communication.

If you share more details about your experience with our customer support team, we'll be happy to look into your concerns and see how we can assist you.

Kind regards,
Kamernet Team

Reply from Kamernet

Oct 22, 2026

Dear Polina,

Thank you for taking the time to share your feedback! We are thrilled to hear that you had a positive experience with our verification process, support team, and website navigation.

We appreciate your honest note regarding the availability of listings in and around Apeldoorn, as well as unhelpful non-responses from certain landlords. Housing availability in specific regions can be tight, and we are actively working on attracting more landlords and property managers across all regions in the Netherlands. We also continuously encourage landlords on our platform to respond promptly to all incoming inquiries.

Thank you for your recommendation and support, it means a lot to our team! Best of luck with your housing search, and please don't hesitate to reach out to our support team if you ever need further assistance.

Kind regards,
Kamernet Team

Reply from Kamernet

Oct 18, 2026

Dear Sofie,

Thank you for your feedback! We're sorry to hear that you've experienced technical issues with our website. If you're ever unsure whether an email is genuinely from Kamernet, please contact our customer support team. We appreciate you bringing these concerns to our attention.

Team Kamernet

Reply from Kamernet

Oct 14, 2026

Dear Ghous,

Thank you for sharing your feedback with us.

We would like to clarify that our AI assistant is designed only to help handle initial inquiries and gather basic information so we can assist you as efficiently as possible. All complex requests and ongoing conversations are promptly passed on to our dedicated human customer support team, who personally review and respond to each message.

We sincerely apologize if this process caused any frustration. Please know that our support team is always here and more than happy to help you directly with any questions or concerns you may have. Please feel free to reach out to us at any time!

Kind regards,
Kamernet

Reply from Kamernet

Oct 13, 2026

Dear Patrycja,

We’re sorry to hear that you’re disappointed with your experience. We understand your concerns regarding the refund request. Please note that refund eligibility is subject to the terms and conditions of our subscription policy.

To help ensure transparency, we also send an email reminder three days before a subscription renewal to give users an opportunity to cancel before the next billing cycle.

We understand that this is not the outcome you were hoping for, and we’re sorry to hear about your disappointment. However, our decision regarding your refund request is in accordance with our Terms and Conditions, which outline our refund eligibility policy.

Thank you for your understanding.

Team Kamernet

Reply from Kamernet

Oct 6, 2026

Dear Craig,

Welcome to Kamernet! We're thrilled to hear that Fin has been making your onboarding experience smooth and helpful right from the start.

As you continue using the platform to find your new home, please know that Fin and our support team are always here to help if you ever run into questions or need guidance. Best of luck with your search, and thank you for taking the time to share your feedback!

Kind regards,
Kamernet Team

Reply from Kamernet

Oct 3, 2026

Dear Leila,

Thank you so much for your kind review! We’re delighted to hear that you find Kamernet easy to use and that you’re able to find tenants quickly.

It’s also great to hear that you’ve had a positive experience with our customer service team. We really appreciate your feedback and your trust in Kamernet.

Kamernet Team

Reply from Kamernet

Oct 3, 2026

Dear Simon,

Thank you for taking the time to share your feedback. We’re glad to hear that you found the website well built and the user experience pleasant.

We’re sorry to hear that your experience with finding a home in Amsterdam was disappointing. We understand that the high level of competition can make the search frustrating.

We appreciate your feedback. We’ll make sure your comments are shared with the relevant teams as we continue to improve the experience for home seekers.

Thank you again for your honest feedback.

Kamernet Team

Reply from Kamernet

Oct 2, 2026

Dear Diana,

Thank you for sharing your feedback with us, and we completely understand your frustration regarding this situation.

To clarify why this policy is in place: we are able to assist with fixing minor spelling errors or typos in an email address when it is clear the account belongs to the same person. However, replacing an entire email address with a completely different one is not possible. Every Kamernet account is personal, non-transferable, and directly linked to an individual’s identity, verification, and history on our platform for security and privacy reasons.

Allowing full email updates to entirely new addresses creates a risk of account transfers or unauthorized access. If you need to use a completely different email address, the correct step is to register a new account with that email address.

We apologize for any inconvenience this policy causes, but hope this helps explain the reasoning behind it. If you need assistance setting up a new account or managing your existing profile, please feel free to reach out to our Customer Support team directly.

Kind regards,
Kamernet Team

Reply from Kamernet

Sep 30, 2026

Dear Junior,

We take platform security very seriously and your safety is our top priority. We actively screen listings and verify landlords, but whenever you suspect a fraudulent profile, please use the "Report" feature directly on the listing or landlord profile so we can review and remove them promptly.

Team Kamernet

Reply from Kamernet

Sep 30, 2026

Dear Rümeysa,

We’re sorry to hear that you were disappointed with your experience, and we understand that an unexpected charge can be frustrating.

That said, we’d like to clarify that the subscription you purchased was a recurring subscription, meaning it automatically renewed when it was not cancelled before the renewal date. The recurring nature of the subscription and the applicable renewal terms were displayed during the purchase process and are also included in our Terms & Conditions.

We understand that subscription terms can sometimes be easy to overlook, which is why we always encourage customers to review the information presented during checkout carefully before completing their purchase.

We’re also sorry that our support team could not provide the resolution you were hoping for. We appreciate you sharing your feedback, as it helps us understand where we can make the purchasing experience even clearer.

Kind regards,
Team Kamernet

Reply from Kamernet

Sep 30, 2026

Dear Stefanos,

We understand how frustrating it is when you don't hear back, especially in today's highly competitive Dutch housing market. Because listings are managed directly by individual landlords and agencies, we unfortunately cannot control their response times or guarantee a reply.

We know searching for a home can be challenging right now, and we encourage you to keep applying as new properties are added daily.

Team Kamernet

Reply from Kamernet

Updated Sep 30, 2026

Dear Imran,

We take any allegation of discrimination extremely seriously. Discrimination of any kind violates our platform policies and is strictly prohibited.

While individual advertisers manage their own applicant selection, they are required to follow non-discrimination laws and our community standards. Please use the "Report" button on the specific listing or advertiser profile to submit details directly to our safety team. This will allows us to thoroughly investigate the situation and take appropriate action immediately.

Team Kamernet

Reply from Kamernet

Sep 30, 2026

Dear Can't find a home on kamernet,

Finding a home in the Netherlands right now is tough, and we know how discouraging it is when advertisers don't reply. While our platform connects you with listings, response rates are entirely up to the individual housing providers and agencies, which we unfortunately can't control. Don't give up—new places open up constantly.

Team Kamernet

Reply from Kamernet

Sep 29, 2026

Hi Yaser,
We’re sorry to hear you feel this way. We’d really like to understand what went wrong and see if we can help. Please feel free to reach out to our support team so we can look into your experience.
Kind regards,

Reply from Kamernet

Sep 29, 2026

Dear Jatin,
We hear your frustration, and we’re truly sorry to hear you haven't found a place yet. Searching for housing in such a crowded market can be incredibly difficult and stressful.

Because competition is so high, standing out takes a bit of extra strategy. Here are a few data-backed tips to help improve your chances on Kamernet:

Act fast: Save your searches with notification alerts enabled so you can be among the very first to reply when a room is posted.

Stay active: Our most successful users search around 13 times a week and message at least 4 listings weekly.

Upgrade your outreach: Write an opening message of at least 50 words introducing yourself, and make sure to add a profile photo (which increases success by over 10%).

Follow up: Landlords get flooded with messages. Sending a polite reminder triggers a new notification and brings your message back to the top.

Best regards,
Team Kamernet

Reply from Kamernet

Sep 29, 2026

Dear Dragos,
Thank you so much for the review! We’re thrilled to hear that Kamernet helped you find your new home.

You also bring up a very important point—staying alert and cautious during your housing search is crucial. While we work hard to keep our platform safe, scam awareness is key in today's tight market.

Congratulations on finding your place, and thank you for sharing your experience with our community!
Best regards.
Team Kamernet

Reply from Kamernet

Sep 29, 2026

Hey Ashraf,

We completely understand how frustrating it is to send messages and hear nothing back—searching for a place can be really exhausting.

Because the housing market is currently so saturated, landlords often receive hundreds of inquiries, leading to delayed or missed replies. To boost your chances of landing a place, here are our top data-backed tips:

Enable Notification Alerts: Save your searches with alerts turned on so you can apply the moment a new room goes live.

Stay Active: Successful searchers browse about 13 times a week and contact at least 4 new listings weekly.

Personalize Your Message: Write at least 50 words introducing yourself, and add a profile photo (which increases success by over 10%).

Send Reminders: Follow up on unread messages to trigger a new notification.

Pro tip: Many landlords don't start inviting candidates for viewings until after they've taken their listing down. If an ad disappears, don't worry—you could still be on their shortlist!

Best regards,
Team Kamernet