Zoek Marketing Reviews 

3,728
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, attentive, and responsive throughout the entire website design process. People note that the team consistently takes the necessary time to fully understand individual visions and deliver professional, high-quality results. However, some reviewers were not happy with communication issues, staff changes, and occasional delays during the project timeline. Consumers also reported experiencing misunderstandings regarding service agreements, facing unhelpful email responses, and navigating confusing work request processes. A few individuals felt that their specific requirements were ignored, leading to frustrating experiences with the final output.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently professional,... See more

Website

People report ambiguous experiences with website services, as opinions on the platform are strongly divided.... See more

Service

Clients share ambiguous opinions on service. While some reviewers are pleased with the responsive... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and... See more

User experience

Customers report positive experiences with user experience, highlighting a smooth onboarding process and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bryan S. truly stepped up and helped me resolve an ongoing issue I was having with revising my website. He quickly grasped the situation, took the time to understand who I am and what I was trying to... See more

Rated 4 out of 5 stars

My experience with Zeok, via Wix, was great overall. I'm an artist and originally attempted to build my own website, but I became overwhelmed with coding. I decided to invest in myself and partner... See more

Rated 4 out of 5 stars

My project team did a great job not only capturing my vision, but taking it beyond what I had hoped. Very easy to work with and very responsive to any concerns I had.

Rated 4 out of 5 stars

Mirtha Lopez was a great help in getting this website designed. The process was pretty straightforward and efficent and got me to 95% of where I wanted the website to be.


Company details

  1. Website Designer
  2. Graphic Designer
  3. Internet Marketing Service
  4. Marketing Agency
  5. Online Marketing Agency
  6. SEO Service

Written by the company

Zoek is the #1 Wix partner and an award-winning digital marketing agency dedicated to helping small businesses succeed and scale online. For over a decade, we’ve specialized in expert web design, SEO, paid ads, AI solutions, and social media marketing, delivering measurable results that drive growth. With a 94% client retention rate and a track record of powering 150,000+ businesses worldwide, we’re trusted by solopreneurs, startups, franchises, and established brands alike. Our approach is simple: combine affordable pricing with results-driven strategies so every business, regardless of size, has the tools to succeed in today’s competitive landscape. From custom websites that convert to marketing campaigns that attract and retain customers, our team is passionate about building long-term partnerships. At Zoek, success isn’t just about launching a service; it’s about helping your business grow month after month.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(3,728)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, informative, and easy to work with

I’ve had a very positive experience working with Jason Ortman at Zoek. From our initial consultation onward, Jason has been professional, attentive, and genuinely interested in understanding our project and goals.

He clearly explained the paid advertising process, what the team would be doing, and how we would be able to monitor important campaign information through the dashboard. I especially appreciate his organized approach, responsiveness, and respect for my time.

The onboarding experience has been smooth, and Jason has made the process feel approachable and transparent. I’m pleased with the service I’ve received so far and look forward to seeing the campaign develop. Five stars for Jason’s communication and customer service.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

truly bad experience

truly bad experience. i gave them 4 specific examples of what i wanted and they threw together a garbage wix template in about 30 minutes and it is nothing even close to what i asked for. now the claim they are not going to issue a refund. well we'll see what amex dispute resolution has to say. please people. do not hire Zoek

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly experienced

Incredibly experienced, friendly and helpful. There method of allowing customer to input their revisions is very helpful. In addition, their fees were very reasonable.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Zoek, Claudia C, Gress R

I have nothing but praise for my experience with Zoek. From the very beginning, the process has been professional, collaborative, and attentive to what I wanted for my business. Claudia C. worked with me to bring my vision to life creating a logo that represents my company beautifully. Gress R worked closely with me on the development of my professional website. Emails are promptly answered and if we need to meet, it happens asap. Building a website that represents your company is an important and very personal process, and Gress has made that process feel both collaborative and professional. Claudia C and Gress R have given genuine attention to getting the details right and if you have a choice, ask for them!!

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THESE LOSERS

DO NOT PURCHASE FROM THESE LOSERS, I REPEAT, DO NOT PURCHASE FROM THESE LOSERS THEY SCAMMED ME OUT OF MY MONEY. AND SAID I HAD TO PAY MORE THAN WHAT I ORGINIALLY OWED. THEY WILL DRAIN YOU OF EVERY SCENT THEY HAVE. YOU HAVE BEEN WARNED. NEVER AGAIN

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

Website still incomplete and extremely disappointing experience

I hired Zoek Marketing to complete a professional website for me and, unfortunately, my experience has been extremely disappointing.

The website remains incomplete, despite the amount of time that has passed, and communication throughout the process has been frustrating. I have repeatedly tried to get answers and clarity about when the remaining work would be completed, without receiving the level of responsiveness I would expect from a professional website development company.

What makes this particularly frustrating is that I hired Zoek for a specific professional purpose and had a meaningful timeline. I intended to use the completed website as part of my professional portfolio while pursuing an open position. Because of the delays, that opportunity has now passed, and I still do not have the completed website I paid for.

I have now requested a full refund because the contracted work has not been completed. While Zoek has a no-refund policy, my concern is not that I changed my mind about the service. My concern is that the service I purchased was not fully delivered.

I gave the process ample time and genuinely wanted this to be a successful experience. Unfortunately, based on the delays, lack of communication, and unfinished work, I cannot recommend Zoek Marketing.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

We had an outstanding experience…

We had an outstanding experience working with Chidi Eke and his team at Zoek Marketing to build the website for Lantiste Productions LLC. From start to finish, their team was professional, knowledgeable, courteous, and incredibly responsive. They took the time to understand our vision and consistently listened to our ideas, providing valuable guidance throughout the entire process.

The communication was excellent, deadlines were met, and every question or request was handled promptly and with genuine care. Most importantly, they delivered a beautiful, user-friendly website that not only met our expectations—it exceeded them.

We are extremely proud of the final product and have received numerous compliments on the design and functionality of our site. If you're looking for a marketing and web design team that truly cares about its clients and delivers exceptional results, we highly recommend Zoek Marketing.

Thank you to the entire Zoek team for helping bring the Lantiste Productions LLC vision to life. We look forward to working with you again in the future!

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

We had an outstanding experience…

We had an outstanding experience working with Zoek Marketing.
Jason O did an incredible job guiding us through the entire website development process. He was patient, knowledgeable, and made it easy to understand how to navigate the site and incorporate everything we needed. He answered all of our questions and ensured every detail was covered, making the process smooth and seamless.
Daniela O did a fantastic job bringing our website to life. She took our notes, vision, and mission and transformed them into a beautiful, professional website that truly reflects our brand. Her creativity and attention to detail exceeded our expectations.
From start to finish, the team's professionalism, communication, and dedication were exceptional. We highly recommend Zoek Marketing to anyone looking for a talented, supportive team that genuinely cares about bringing your vision to life.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

ZOEK has been a delight and treasure to work with on this project!

ZOEK has been a delight to work with for Website Design and SEO Services. The system they have refined for moving forward with Web Design and the like is thoughtful and precise, generating decision-making and creative nuances both possible and easy! I appreciate Paul and Symone for making this experience a Super Great Start, and I cannot wait to see the Product at the Finish Line!!!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

More than a template!

Claudia designed a layout that was beyond a template. She understood the business and took a moment to apply what we do into the theme of the design. Open to suggestions and quick with edits.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Zoek failed to deliver.

Zoek failed to deliver.

July 23, 2026
Zoek Marketing
Irvine, CA

General Manager -

I am writing to cancel the service agreement executed on July 1, 2026, and demand a full refund of our $1,199.00 advance payment.

As of today, July 23, 2026, twenty-three (23) days have passed, and your agency has failed to commence any substantive performance or creative work. While we have repeatedly reached out for project updates, your responses have been limited to sending the same automated website questionnaire. Sending repetitive onboarding intake forms does not constitute project initiation, service performance, or billable hours.

Because no actual services have been rendered, we require a full refund of $1,199.00 to our credit card within five (5) business days (by July 29, 2026). Please provide written confirmation within 48 hours that this contract is dissolved, our account balance is zero, and the credit card refund has been initiated. If the refund is not processed by July 29, 2026, we will immediately initiate a formal dispute with our credit card issuer for Services Not Received and provide our full communication log as evidence of non-performance.

Thanks for your attention to this matter.

HWCD Limited.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Claudia C. is a fantastic designer!

Zoek is very responsive to requests for any design projects. I have had Claudia C. work on 2 projects for me and she is able to create exactly what I am looking for with just a small amount of input from me. Her creativity is impressive!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Claudia C.

Working with Claudia C. was a wonderful experience. She is a true professional and provided great feedback to captured my vision. Whenever I needed anything she was always available, I cannot rate her any higher and look forward to working with her again in the future

July 16, 2026
Unprompted review

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