Zoek Marketing Reviews 

3,728
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, attentive, and responsive throughout the entire website design process. People note that the team consistently takes the necessary time to fully understand individual visions and deliver professional, high-quality results. However, some reviewers were not happy with communication issues, staff changes, and occasional delays during the project timeline. Consumers also reported experiencing misunderstandings regarding service agreements, facing unhelpful email responses, and navigating confusing work request processes. A few individuals felt that their specific requirements were ignored, leading to frustrating experiences with the final output.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently professional,... See more

Website

People report ambiguous experiences with website services, as opinions on the platform are strongly divided.... See more

Service

Clients share ambiguous opinions on service. While some reviewers are pleased with the responsive... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and... See more

User experience

Customers report positive experiences with user experience, highlighting a smooth onboarding process and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bryan S. truly stepped up and helped me resolve an ongoing issue I was having with revising my website. He quickly grasped the situation, took the time to understand who I am and what I was trying to... See more

Rated 4 out of 5 stars

My experience with Zeok, via Wix, was great overall. I'm an artist and originally attempted to build my own website, but I became overwhelmed with coding. I decided to invest in myself and partner... See more

Rated 4 out of 5 stars

My project team did a great job not only capturing my vision, but taking it beyond what I had hoped. Very easy to work with and very responsive to any concerns I had.

Rated 4 out of 5 stars

Mirtha Lopez was a great help in getting this website designed. The process was pretty straightforward and efficent and got me to 95% of where I wanted the website to be.


Company details

  1. Website Designer
  2. Graphic Designer
  3. Internet Marketing Service
  4. Marketing Agency
  5. Online Marketing Agency
  6. SEO Service

Written by the company

Zoek is the #1 Wix partner and an award-winning digital marketing agency dedicated to helping small businesses succeed and scale online. For over a decade, we’ve specialized in expert web design, SEO, paid ads, AI solutions, and social media marketing, delivering measurable results that drive growth. With a 94% client retention rate and a track record of powering 150,000+ businesses worldwide, we’re trusted by solopreneurs, startups, franchises, and established brands alike. Our approach is simple: combine affordable pricing with results-driven strategies so every business, regardless of size, has the tools to succeed in today’s competitive landscape. From custom websites that convert to marketing campaigns that attract and retain customers, our team is passionate about building long-term partnerships. At Zoek, success isn’t just about launching a service; it’s about helping your business grow month after month.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(3,728)

154 reviews in the last 12 months

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Rated 1 out of 5 stars

Hired Zoek thinking they could increase…

Hired Zoek thinking they could increase visibility for my website. I thought they were a little expensive but that it would be worth it in the end. After 9 month, I can say with certainty that they have not done that. Some secondary keywords have improved rankings but that’s it. The backlinks they create are weak. The perform the tasks they say they will every month, but it’s more them checking off boxes so they can say they did it rather than doing it the right way to improve your overall visibility. Regrettably, I’m stuck with them for another 3, months but I can’t wait to cancel with them. They are also extremely slow to make any requested changes to your website, no matter how small.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Zoek Marketing and Bluevine – A $730 Lesson in Poor Service and No Protection

I am beyond frustrated with the service—or lack thereof—provided by Zoek Marketing and the complete lack of support from Bluevine.

The Issue with Zoek.com:
I paid Zoek $730.00 for a professional landing page and marketing strategy for my business. What followed was a series of unprofessional errors. First, I was sent a website link that wasn't even mine—it was a site built for me a year ago. This kind of incompetence is unacceptable when you are paying for "cutting-edge" service. When I tried to resolve this, the process was a headache, and I felt like my business goals were not a priority.

The Issue with Bluevine:
To make matters worse, my "bank," Bluevine, was absolutely useless in protecting me. I filed a dispute for this $730 transaction because the services provided were not what was promised. Bluevine sided with the merchant, claiming the service was "rendered" simply because Zoek threw together a template and sent me a link to an old project.

The Bottom Line:

Zoek Marketing is disorganized and provides subpar work for the price.

Bluevine offers zero actual protection for small business owners when a merchant fails to deliver.

Save your money and your sanity. Take your business to a marketing firm that knows what they are doing and a bank that actually stands behind its customers.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Mirtha L at Zoek has been great to work…

Mirtha L at Zoek has been great to work with. I’m grateful I can send off an email to Mirtha with a change request or help with something and know that she will handle it. I don’t have to fill out change request forms or get funneled through an automated system. It has been a blessing to have Zoek as a go-to for the design and maintenance of our site so we can concentrate on our business.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Mirtha Lopez has been an absolute game‑changer for our website project.

Working with Mirtha Lopez has been an absolute game‑changer for my website project. From day one, she guided us through every step of the development process with patience, clarity, and genuine care. She didn’t just build a website — she empowered us by training us along the way, making sure we understood how everything worked and felt confident in the final product.

Mirtha supported us through the entire journey, from initial concept to the go‑live moment, and she continues to be there whenever we need help or have questions. Her dedication to both the process and our success is truly rare. She is authentic, knowledgeable, and deeply invested in delivering quality work.

We would highly recommend Mirtha’s services to anyone needing website creation, production, or ongoing support. She’s the real deal, and we are incredibly grateful for everything she’s done.
Bob and Mario

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Claudia was helpful

Claudia was helpful, patient, responsive and implemented all updates I requested for my website. She helped to guide my inspiration to completion. I'm glad Claudia made this process easy.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Xavier M Graphic Design is very professional

Xavier M. was very courteous and listed to what I needed. He worked with me to make some changes and got my logo updated and finished in a respectable time. I have added my new logo to my website. The service and response time with Zoek has been exceptional.

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your time with this company

I was new to developing a website from scratch and Zoek came up as a Wix suggested developer. This company claims to be web designers, but I ended up doing all the work. I chose their complete web design package...after over a month trying to work with them, I'm not sure what that package is. Nothing was custom, my account manager was unable to clearly describe the process, and it felt like a total scam. I spent hours of my time providing information, filling out questionnaires, giving feedback, and it was like they didn't look at any of it. It took them a month to provide anything, and it was a joke. They took my logo and splashed it on a few pages, adding colors and pictures that did not work together. No experienced business person would approve of the website they tried to pressure me into accepting. Before we started, in the initial questionnaire, I told them exactly what colors I wanted, gave them sample websites to look at--they couldn't have been any further from what I requested and it was obvious they did not look at the questionnaire or the other websites I recommended. It got to the point that I questioned whether or not they were an actual business - for real - that's how bad the experience was.
It was a total loss, cost me over $3k and a month of time - which is critical in a seasonal start-up.
I've hired another company create what I wanted for $700--and it took them 48 hours.
On a positive note, I learned a lot about how to develop a website, what to look for in a digital company, and what to avoid. After talking to several other digital marketing companies, and hiring two of them, I realized how bad they actually were.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Working with Zoek

We hired Zoek to optimize our Wix website because it wasn’t appearing in local Google searches, and we had no idea what content was needed for Google to properly index and rank it in surrounding towns. The salesman assured us they could handle everything under a 6-month contract which cost us $2190 and get our website, traction on the web. Instead, they sold us a basic service that only updated our Google Business Profile and added some backend keywords, while doing nothing to improve the visible content on our actual website. Four months and significant expense later, our site still lacks the proper content to work effectively with our business profile, and our visibility remains unchanged. When we pushed for answers, we learned the salesman had not sold us the right plan, never mentioned other available tiers, and has since left Zoek. Zoek offers no upfront site analysis for true beginners and provides no meaningful remedy — our only options now are to pay them $799 to design a completely new website or sign a much more expensive new contract just to add the needed content. Disappointed.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality Work and Unprofessional

My experience with Zoek after paying over $3500 for the Core Plan on a 12‑month service plan was unsatisfactory and a waist of money. Overall, the experience was unprofessional and exhausting, and I would strongly recommend that prospective customers document everything and monitor billing closely or find a more reputable provider.
I expected basic professionalism: accurate billing, clear communication, and follow-through. My experience with Zoek was the opposite—too many delays, too little accountability, and an unresolved billing situation that created real stress.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Paid in Full Before Terms Were Disclosed

Our organization engaged Zoek Marketing for website design services and paid in full based on time-based marketing representations.

After payment was made, we were provided with terms that included a strict no-refund policy that had not been disclosed beforehand.

When we attempted to resolve issues with the project and requested a refund, the request was denied.

This experience highlights the importance of fully reviewing all terms and conditions before making payment.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Job

Easy to work with, they have great ideas, quick turn around. Marlene L. Did a great job on the logo, Jose A was very patient with my lack of computer skills.

April 8, 2026
Unprompted review

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