Jungle Scout Reviews 

Unfortunately, the data is not accurate and I launched a product based on it which failed given the low search volume and sales, not recommended

This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delete my account. When bringing this up they closed my dispute after saying there’s nothing we can do. Terrible company. Will never do business with them again.

I've been with JS for 4-5 years now and whilst at the beginning their support was quick and helpful and the features excellent, now getting a response from support just doesn't happen! And it seems that the features have not been upgraded over time. When using their features often they don't work, options are not activated and data is not transferred from Seller Central. Sadly I think this platform is on the decline and I would suggest you look carefully before subscribing ....

After being with Jungle Scout for over 5 years, we received an email last week stating our service would be terminated unless we upgraded plans. The email essentially said we outgrew them, and we are not welcome on their entry-level plan anymore, and instead need to upgrade to Enterprise software which is insanely expensive as compared to the entry plan. This is especially frustrating as we are only using 1 simple feature from the entry plan the way it is. We explained this to JungleScout, and told me they are phasing out Catalyst, which is the software we are using. However, they told me if I upgrade to their enterprise solution, they would include access to Catalyst for free. I thought that was being phased out? Overall, I would not recommend doing business with this company, clearly 5 years of continued service makes no impact on your ability to use what you want from their software, it's all about the money and wanting to upsell you "better" plans. Very dissapointed.

I used Jungle Scout for a few months while I was selling on Amazon. It was great and found it good value for money. Due to personal circumstance I stopped selling on Amazon. I forgot to cancel my auto renewal on my subscription to Jungle Scout and after the first year, the second annual fee was taken from my account. I immediately got in touch with the Customer Support about this as I really needed the money. Although it is normally not in their policy to refund on renewals, they made an exception and give me a full refund for my second year. I really can't thank them enough, it really helped me at a difficult time. Their customer support is excellent, big shout out to Quincy for the professionalism and responsiveness he provided - Quincy is a credit to your company. When my circumstances improve and I resume my Amazon Business I will definitely be signing up to Jungle Scout again! Highly recommend to anyone selling products on online marketplaces!

They have hiden policies becarefull, I was Autochaged after my first subscription and they just upgraded my plan befor charging without my concern.

Good plateform helpful team .10/10 trusted

Not access complete data. always happen error. Support time just sending mail but not solving issue. they could not finding real issue. and when we compare jungle's data and amzon sale data, it is also mismatch. So i am not happy after two months usage of jungle scout.

Very disappointing.The product research tool is unclear about supported categories and has no book analysis at all despite the subscription.

A good platform for someone who is starting out their journey of eCommerce. Great place to do product research with enough data to back your product strategy. It's an ideal starting point for a business owner. Might seem a little complex to start with, but becomes intuitive as we use the platform more and more.

I cancelled my Jungle Scout account today on May 14, one day before the official renewal date - as verified by an official Jungle Scout email reminder that my account would be auto renewed on May 15. I noticed that even though I cancelled my account on time, there was already a renewal charge posted for May 14 as paid - one day before the emailed renewal date. Is this fraud? JS did not respond to my inquiry to their Customer Support Help Center.

5/15/25, Update: I appreciate the prompt follow-up addressing my unsuccessful attempt to contact the JS Customer Help Center and their refund of my subscripton fee which for me seemed confusing as noted above. Also, I want to separate out the high quality of the Jungle Scout tool as a helpful and comprehensive instrument for Amazon online sales management as opposed to my issue which was isolated to the subscription payment process.

Data not accurate, not worth for money.

Jungle Scout charged me for the entire year upfront. When I reached out two weeks later to cancel and request a refund for the remaining 11 months—especially since we hadn’t used the tool for the past six months—they refused. Their policy only allows refunds within seven days of the charge, which feels extremely rigid and unfair. Disappointing experience!

No transparency regarding what categories are supported and unsupported for the product research function. We purchased a monthly plan just to find out that they had zero analytics on books, the category of our product.

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My experiences is about working super hard and tired but it's ok I trying my best and always strong fight the working

L nave no money to spend three bibies going to school thank you to makea few rooms help to moke thkee rooms help thank you S 10.000 90285350 boc

I dot no charcuterie im sorry