We've been using Bodylab's products for a few years now, with many improvements&successes in our daily lives as a results. Extremely high quality&easy to use. We only get frustrated on occasion when... See more
Company replied
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See what reviewers are saying
Very happy with my experience. The ordering process was simple, delivery was quick, and everything arrived exactly as expected. Good quality, reliable service and no problems at all. I would definitel... See more
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Fantastic company! I ordered Sunday at 16:00, expecting it to be delivered on Wednesday, hopefully Tuesday. 1 hour after purchasing, I received an email saying the order had been processed and sent f... See more
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Quality products for a reasonable price. With my order I got (among others ) a package of tastiest Vanilla Milkshake protein powder and it came with a spoon - a little extra bit of service for the com... See more
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Company details
About Bodylab
Information provided by various external sources
Bodylab er Danmarks førende specialist i proteinpulver.
Bodylab Nutrition er både registreret og godkendt som fødevaregrossist, -importør og -producent. Resultatet er, at proteinpulver og andre produkter som weight gainer eller kreatin fra Bodylab bliver kvalitets- og sikkerhedstestet af verdens strengeste kontrolsystemer.
Bodylab
Written by the company
- Dansk produceret
- Dag-til-dag levering
- Gratis fragt over 500 DKK
- E-mærket
Kundeservice - der kan hjælpe og rådgive
Vi kender vores produkter bedst.
Har du brug for rådgivning omkring kosttilskud og ernæring, så ring til os.
Contact info
Plastvænget 3 D, 9560, Hadsund, Denmark
- 96525525
- kundeservice@bodylab.dk
- www.bodylab.dk
4.6
Excellent
42K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Worst customer service ever
Worst customer service ever. I did send emails, filled in the form on their website to get the invoice of my online purchase: nada!! They completely ghosted me. I did also try to call them, no answer whatsoever!!
September 4, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bodylab
Hi Akseli,
Thank you very much for your review.
We’re really happy to hear that you’re satisfied with your experience shopping with us. It means a lot to know that you’ve found products you’re happy with, and we truly appreciate you taking the time to share your feedback.
Kind regards
Julie
Very happy with my experience
Very happy with my experience. The ordering process was simple, delivery was quick, and everything arrived exactly as expected. Good quality, reliable service and no problems at all. I would definitely use this company again and recommend them to others.
June 25, 2026
Reply from Bodylab
Hi Miklós,
Thank you very much for your wonderful review.
It means a lot to read that you’ve had such a positive experience from start to finish. We work hard to create a reliable and enjoyable experience for our customers, so your kind words truly mean a lot to us.
We look forward to welcoming you back.
Kind regards
Julie
Great products and quick delivery!
February 25, 2026
Reply from Bodylab
Hi Erik,
Thank you so much for your review.
It’s great to hear that you’ve had a positive experience shopping with us. We work hard to make sure our customers can rely on us, so it means a lot to know that you’re happy with your experience.
Kind regards
Julie
Good creatine!
June 1, 2026
Reply from Bodylab
Hi Yaroslav,
Thank you so much for your review.
We’re really happy to hear that you’re enjoying our creatine! It’s always great to know when a product lives up to your expectations, and we truly appreciate you taking the time to share your experience with us.
Kind regards
Julie
SCAM LABELING
SCAM LABELING - 3000mg is NOT per capsule!"
Bought Body Lab creatine capsules because the bottle screams "3000 mg CREATINE" in huge letters. Turns out that's the daily dose—you need to swallow SIX Fn TABLETS to get it. The actual amount per capsule? Buried in microscopic fine print.
This is deliberate deception. You're tricking customers into thinking they're getting a strong dose per pill. Pathetic marketing bullshit.
Never buying from Body Lab again. If you value honesty, avoid this brand.
August 8, 2026
Unprompted review
Reply from Bodylab
Hi
Thank you for your feedback. We’re sorry to hear that you feel the labeling is misleading.
We do, however, clearly state both on the product itself and on our website that each capsule contains 500 mg of creatine, and that the recommended daily serving of six capsules provides a total of 3000 mg.
The 3000 mg therefore refers to the recommended daily serving and not to the amount in a single capsule. We always aim to provide clear information about both serving size and content so customers can make an informed choice before purchasing.
We’re sorry that the labeling nevertheless gave you a different impression.
Best regards
Chalotte
Pleasant products.
June 26, 2026
Reply from Bodylab
Hi Ana,
Thank you so much for your review.
We’re really happy to hear that you’re enjoying our products. We truly appreciate you taking the time to share your experience with us.
Kind regards
Julie
Great products and quick delivery!
Quick delivery, well packaged and they threw in a freebie protein bar as well! The vanilla latte protein powder is delicious.
July 24, 2026
Unprompted review
Reply from Bodylab
Hi Embla,
Thank you so much for your lovely review.
It is great to hear that you had a positive experience with your order and that the Vanilla Latte protein powder was a hit.
We really appreciate you taking the time to share your feedback with us, and we are happy that both our products and service met your expectations.
Kind regards,
Julie
Everything was good
Everything was good. it was delivered to my house the day after I ordered.
July 5, 2026
Reply from Bodylab
Hi Emma,
Thank you very much for your review.
We are happy to hear that everything went smoothly with your order. It is great to know that you had a positive experience, and we truly appreciate you taking the time to share your feedback with us.
Kind regards
Julie
Reply from Bodylab
Hi Dimitri,
Thank you very much for your review.
We are happy to hear that you are pleased with your purchase and that the product met your expectations.
We truly appreciate your feedback and hope you continue to enjoy your products from us.
Kind regards
Julie
Reply from Bodylab
Hi Utkarsh,
Thank you very much for your review.
We're delighted to hear that you enjoyed the easy ordering process and our selection of flavours. Thank you for sharing your experience – we truly appreciate your feedback.
Kind regards
Julie
Udemærket produkt....
Udemærket produkt..... Men alt alt for dyrt i forhold til kvaliteten.
June 12, 2026
Unprompted review
Reply from Bodylab
HEj Ken
Tak for din anmeldelse. Vi er glade for, at du er tilfreds med produktet, men vi er naturligvis kede af at høre, at du ikke oplever, at prisen står mål med kvaliteten. Vi arbejder løbende på at sikre den bedst mulige balance mellem kvalitet, ingredienser og pris. Tak fordi du tog dig tid til at dele din oplevelse – din feedback er værdifuld for os. 😊
Med Venlig HIlsen
Trine Bodylab
without a doubt the best sports…
without a doubt the best sports supplements. in addition my order was shipped immediately after my purchase
May 8, 2026
Reply from Bodylab
Hi Laila,
Thank you so much for your amazing feedback.
We’re really happy to hear that.
Hilsen
Cecilie
Quick shipment:-)
May 7, 2026
Reply from Bodylab
Hi Ants,
Thank you.
We’re glad your order was shipped quickly and arrived smoothly.
Hilsen
Cecilie
Package was shipped really quick after…
Package was shipped really quick after I ordered. Really appreciate that.
May 5, 2026
Unprompted review
Reply from Bodylab
Hi,
Thank you so much for your feedback.
We’re happy to hear that you appreciated the fast shipping.
Hilsen
Cecilie
My Reply to the response of Bodylab to…
My Reply to the response of Bodylab to my earlier review.
There was no space left.
---------
Thank you for your response,
but this does not reflect what actually happened.
A refund was not my request.
I clearly and repeatedly asked for a replacement of the damaged products.
Issuing a refund without my consent is not a “solution”, especially since it leaves me unable to reorder under the same promotional conditions.
Also, stating that this was done to avoid “financial disadvantage” is not correct.
I am now at a disadvantage, because I have no usable products and would have to pay more to replace them.
Regarding transport damage:
I never once claimed it was your fault.
I explicitly stated that these things can happen.
However, as a customer, I purchased from Bodylab, not from the delivery company.
Handling such situations is part of your service.
I also need to clarify something important:
I was not properly informed that a refund had been finalized.
During my communication with Angela, she initially mentioned a refund without my request, which I clearly rejected, as I asked for a replacement instead.
Later, she explicitly told me that she had been able to restore my payment.
Based on that statement, I reasonably assumed that my order would still be fulfilled.
Because of this, I was under the impression that my products were still paid for and would be delivered.
At no point was it clearly communicated to me that the refund remained final.
Only now, through your response here on Trustpilot, is it being presented as if this was clearly settled, which is not the case.
What is most concerning is that even now, my main point is still being ignored:
this is about lack of listening, decisions being made without consent, and inconsistent communication throughout the entire process.
Additionally, I was informed by another team member yesterday, that my products would be resent, yet I have received no confirmation or tracking since then.
This situation is still not resolved.
I expect a clear and proper solution, not another generic response.
---------- on the top of this review, I referred to my previous review. If you go to my profile or name you can find the full review there. There was no space left anymore to reply to yours, do I did it this way.
Contacting your customer service? I did, but you are not replying.
I found this number in one of your emails. Maybe this helps.
309X46-KJ07P
-------
Reply to your second reply.
I've contacted your customer service again, so that is 2 times since my reply here. Maybe you can reply to the 2 emails I send you.
You do realize you are proving my point here how bad the communication is with bodylab
May 6, 2026
Unprompted review
Reply from Bodylab
Hi,
You have written your review on the Trustpilot page for bodylab.dk, which is not the company you have purchased from. I would therefore kindly ask you to delete your review and contact the correct company instead.
Chalotte Kornvig
Bodylab.dk
Hello again,
I have now investigated the matter thoroughly, and I can see that it is not with us that you have placed your order. We have nothing to do with the company you purchased from. We are www.bodylab.dk.
Therefore, may I kindly ask you to delete this review and post it for the correct company instead?
Chalotte Kornvig
Bodylab www.bodylab.dk
Hello Pascale
Thank you for your detailed message. We are sorry to hear about your experience and that the communication throughout the process has caused frustration and confusion.
As we are unfortunately unable to view your order details based on the review here, we kindly ask you to contact our customer service directly with your order number and relevant information so we can investigate the matter further and properly clarify the situation.
We would very much like to review both the communication regarding the refund as well as the information you received about the reshipment of the products, so we can work towards a proper resolution.
Kind regards,
Bodylab Customer Service
Er super glad for hurtig levering og…
Er super glad for hurtig levering og lækker produkter
Bodylab Clear Whey (500 g) - Ice Tea Peach. Har en frisk smag, let og forfriskende
April 1, 2026
Unprompted review
Reply from Bodylab
Hej Henriette,
Tusind tak for din fine anmeldelse.
Det glæder os at høre, at du er tilfreds med både den hurtige levering og de lækre produkter og at du kan lide smagen af Bodylab Clear Whey Ice Tea Peach.
Hilsen
Cecilie
Reply from Bodylab
Hi Viktoriia,
Thank you very much for your review.
We’re really happy to hear that you like our products
Hilsen
Cecilie
I'm buying protein and other stuff from…
I'm buying protein and other stuff from them from very long and very much satisfied with the product and speed of the delivery
October 8, 2025
Reply from Bodylab
Hi
Thank you so much for your kind review 💜
We’re really happy to hear that you’ve been a long-time customer and that you’re satisfied with both the products and the delivery speed.
It means a lot to us!
Best regards
Chalotte
Reply from Bodylab
Hej Michael,
Thank you very much for your review.
We’re pleased to hear that you appreciated our service, and we value your feedback on our products as it helps us continue to improve and develop our range.
Hilsen
Cecilie
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