Identity in question
On Amazon from 2006 to 2026, but no more.
Recently ordered 4 items. One item was delivered on time with Airmee. Three other items weren't delivered.
Airmee communicated a delay, but delivery still didn't happen. Upon contacting Amazon.de, I was informed that they needed to verify my identity. (20 years of Amazon, I've never experienced this before)
I wonder why this is only required for 3 out of 4 items in the same order, paid for at the same time. Why didn't Amazon contact me to ask me to prove I am who I am?