Bloom & Wild UK Reviews 

74,920
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 9,943 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently note that browsing the platform and placing orders is completely straightforward, supported by very user-friendly websites and helpful care tips. People love receiving the stunning selection of fresh, vibrant flowers and thoughtful gifts that consistently arrive on schedule and remain lovely for weeks. However, some people mentioned occasional issues with unexpected delivery delays, damaged packaging, or arrangements arriving in poor condition. Reviewers also experienced rare instances where items did not last as long as expected or delivery services failed to execute timely drop-offs properly. A few buyers felt disappointed when specific components failed to meet their personal standards or when shipments missed important celebrations.

What people talk about most

Product

Consumers find product to be positive, highlighting the wide range of beautiful, fresh flowers and thoughtful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive on time and... See more

Quality

Users describe satisfaction with quality, highlighting that products arrive fresh and beautifully packaged.... See more

Order

Clients share positive opinions on order, highlighting how easy the platform is to use and navigate.... See more

Service

Customers consistently note positive experiences with service, highlighting punctual deliveries and exact... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order with a lovely range of flowers on offer including seasonal blooms. Great to be able to send a bouquet that you know will be delivered even if the recipient isn’t in. It already looks go... See more

Rated 5 out of 5 stars

so easy to use, have used many times and will continue to, gives you offers and rewards almost with every order. is great for students too, constantly giving discounts which has been useful for myself... See more

Rated 5 out of 5 stars

Started off not well. Delivery in Germany postponed by a day then on the day (Saturday), the delivery was not made and told the flowers could be collected on Monday. Imagine they’d be mostly dead by t... See more

Rated 5 out of 5 stars

I started using this company after I received some of their letterbox flowers. I was amazed at how the flowers quickly perked up and looked good for over a week. I have used them to send letterbox... See more


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Market
  6. Gift Shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

75K reviews

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4.6

All reviews

(74,920)

9,568 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Flowers that arrived do not resemble…

Flowers that arrived do not resemble what was ordered.
Did arrive within 24 hours of being ordered.

I did send photos to you via email

August 27, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi (customer name),

Thank you for taking the time to leave your review.

I am so sorry to hear that the flowers arrived not looking like the photo.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5307114, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 1 out of 5 stars

Delivered dead browned flowers

Delivered dead browned flowers. The chat function didn’t work kept telling me that the flowers had not yet been delivered. Sent an email with photos and got a reply to cut 3cm off the bottom and put them in water. Yeah…. Don’t think that will change the fact that ALL of the white roses arrived brown and dead. Save your money. I have recently ordered several deliveries to friends and decided to treat myself! I will not be using them again. I’m embarrassed at what probably arrived to friends based on what was just delivered to me. (They’re the sort of people who are too polite to mention if something was not ok.)

September 2, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi,

Thank you for taking the time to leave your review.

I am so sorry to hear that the flowers arrived brown and wiltered, and contacting our chat was with no help, as you got advised to cut the flowers and they were not marked as deliverred. This is understandably frustrating and not how it should be, espeically as these flowers were a treat for yourself.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5306567, order ID, and the delivery postcode, this will help us locate the order in our system.

If you have the opportunity to include any photos of the bouquet, it would be really helpful if you could add this to your email.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 2 out of 5 stars

Issues with delivery

I have used Bloom & Wild multiple times in the past and have been my go to for flowers for a number of years. Unfortunately this is no longer the case. The flowers have rarely been delivered on time, with tracking being updated to delivered and then changed back to on route, being delivered days later. The flowers have then been in a poor state with buds already being dead. It is such a shame as they were always my go to place in the past.

September 2, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi Betti, thank you for taking the time to leave your review.

I’m genuinely sorry to hear that your recent experiences have been so disappointing. We completely understand how frustrating it must be to have deliveries arrive late and then receive flowers that aren’t in the condition you’d expect from us.

So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5306554, order ID, and the delivery postcode, this will help us locate the order in our system.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 1 out of 5 stars

I wanted to send my wife a beautiful…

I wanted to send my wife a beautiful bouquet and picked a £40 arrangement that had a beautiful picture. Unfortunately instead of a bouquet they deliver a brown box - pretty much a do-it-yourself flower arranging kit. I might as well have gone to the garage forecourt for flowers. Very disappointing. You pick your flowers and then checkout so packaging is not displayed - so reply is disingenuous

September 2, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Good evening. Thank you for taking the time to leave us feedback, although I am sorry to hear you were disappointed with how your wife's flowers were packaged. We do aim to make our packaging methods clear via the photos on our website, but I do apologise if this was missed and it left you a little surprised. 

I do hope your wife thoroughly enjoyed the flowers once they were popped in a vase, but of course, if you would like to discuss this further, you'd be more than welcome to email us directly at hello@bloomandwild.com. 

Lauren at Bloom & Wild 🌸️
(sent via mail)

Rated 2 out of 5 stars

Not the same quality and service like before

Rectify when an issue with late delivery, dead flowers, etc but scam you after giving a credit for said dead and delayed flowers, i.e can't use discount codes alongside, change the prices at will. I just took delivery of one of their Little Bloom range and they were an extortionate £19, first and last time, will nip into Asda next time. I think its time to finally say goodbye to B&W, quality is terrible now.
Order 789024165

September 2, 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi SuzyB,

Thank you for taking the time to leave your review.

We're truly sorry to hear about your disappointment with the blooms delivered, especially considering this was intended to brighten their day.  That’s certainly not what we intended, and we apologise for the inconvenience.

We’ve sent you an email; we’d be happy to discuss this with you to find a suitable solution.


Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Great servicwe

Ease of ordering.
Kept informed on delivery
Flowers delivered made a beautiful bouquet
Good value for money

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Huge Bloom&Wild fan!

Flowers and gifts always as expected- often better. Carefully packaged for transit anywhere. Beautifully presented.
Always delivered on time. Communication from Bloom &Wild excellent at all stag s of process.

I have only had one occasion over the years of requiring help from Bloom &Wild and their online chat service was efficient and everything came to a satisfactory outcome. A really useful service.

I would highly recommended this flower delivery service for home and abroad to friends and family and will continue to use it myself for years to come. 💐

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

A really lovely experience with Bloom & Wild 🌷

I’ve had such a positive experience with Bloom & Wild. The flowers arrived beautifully packaged and in bud, and it was genuinely lovely watching them gradually open and become fuller over the following few days.

The Liza bouquet was absolutely beautiful and lasted wonderfully, with such a pretty combination of colours and flowers.

I’ve also recently had the pleasure of working with Bloom & Wild on a collaboration, and the whole experience was excellent. Communication was friendly, clear and incredibly efficient, and I was given the creative freedom to produce something that felt completely natural and authentic to my own content.

A genuinely lovely brand and a pleasure to work with. I wouldn’t hesitate to recommend them. 🌷

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bouquets

I recently sent letterbox flowers to two loved ones on their birthdays. Both arrived on time and recipients were delighted with them. I received photos to show how beautiful they looked after 2 days. Considering the really hot weather I was impressed they were so good. Thank you so much.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent.

My got to for flowers and gifts for family and friends.
Always excellent service, flowers, products and gifts.
Easy to navigate website and straightforward to order.
Deliveries are timely, and handled with care.
Would highly recommend using Bloom and Wild.
100% always.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought bouquets and gifts from…

I have bought bouquets and gifts from Bloom and wild for a few years now, and they are always exceptional, the packaging and delivery is usually 👌 but on the odd occasion the carriers make a mistake, but the team at Bloom.and wild are always quick to sort it out, so there's no delay in compensating for any problem. I would give them 10/10 every time,for both their service and passion in the items they offer

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Best flower company

Best flower company! 🌸

Great communication, a lovely team, and they’ve always delivered on time. Any issues have been dealt with quickly and professionally.

I’ll always come back to Bloom & Wild. 💐

Thanks, guys! ❤️

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful fresh flowers, easy to order

Really easy to order online from a great choice of flower bouquet options. The flowers arrived on the day requested and my aunt was absolutely delighted with them. After only a short while in water they look fabulous and fresh.
I’ve used Bloom & Wild several times now and highly recommend them.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Always reliable

Always reliable, with plenty of notice as to time of delivery. The flowers themselves were much appreciated. Well-packaged and ready to flourish once delivered.

August 29, 2026
Unprompted review

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