Millets Reviews 97,100

I visited the Hastings branch and couldn’t believe the customer service I received. Phil was utterly fantastic and is a real credit to the company. I went in to browse walking boots (I am a Girlguidin... See more

Wow - I came to this site to leave a 5* review; it's amazing that Millets has an average score of 4.8 from tens of thousands of reviews! Popped into Millets today for a quick look and ended up buyi... See more

I came in with my elderly mother to get her some walking boots and a waterproof coat for dog walking through the winter. Megan served us and she was excellent. She was patient and knowledgeable. She e... See more

Despite there being several customers wanting to try on walking shoes around the same time, Liz took this in her stride. I didn't feel rushed and neither was I kept waiting. She brought myself and ano... See more

I was asked by an assistant if I needed help choosing a waterproof coat . I was unsure which one to choose and he gave ne all the info required and the benefits of both items which enabled me to make... See more

I went in to buy a new pair of walking boots, Phil served us, in 20 minutes I learnt more about buying the correct boots, than I had in my previous 65 years. Phil was superb, extremely knowledgeable,a... See more

We popped in today for a browse for an upcoming trip. We were helped by Bunny and Liam whose expertise friendliness and helpfulness meant we purchased today and left with all we needed. Excellent and... See more

Excellent customer service from staff at Millets Fareham store this morning when I popped in to buy some walking shoes. Both staff members went above and beyond - thank you! ⭐️⭐️⭐️⭐️⭐️

Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... See more

Came in to the Brighton shop with little knowledge of the correct walking boots for my hiking based travelling. Mike was incredible and had a vast amount of knowledge and helped so much with the corre... See more

We went in late on a Saturday and bought some walking shoes and socks. We received excellent service from Phil, thoughtful and helpful and in no way pushy. I have always had a great shopping experienc... See more

Great customer service and friendly knowledgeable staff. I took an item back (boots) that stitching had failed on after a couple of days use. I couldn't find receipt just my online record. The gent wh... See more

Leigh at Millets, Aberdeen was very friendly and helpful and guided me expertly to select an appropriate walking shoe. I had a bad experience with my previous Hi Tec shoes (soles wearing after 6 month... See more

Very knowledgeable staff who went out of their way to make sure we got the kit we needed. Would highly recommend. Particular shout out to Darren who always makes sure you’ve got the right kit for you... See more

Rocco was really helpful and very knowledgeable about the different types of walking boots. He definitely helped me to decide what was best for my needs around hiking. Many thanks

We had a problem with a discontinued gazebo. Lauren phoned around numerous stores and managed to locate the last one in stock in the company, arrange for it to be sent to the Fareham store and kept it... See more

Phil helped me with finding a suitable shoe for a ski season today. I genuinely couldn’t have asked for anyone more helpful. He was so knowledgeable about the products and gave me helpful advice about... See more

The gentleman who served us was extremely helpful and knowledgeable. I had tendernitus and wanted a good fitting and supportive boot. He advised on a pair and explained the benefits and how to get the... See more

We visited the Millets in Newquay to buy some walking boots. Holly was very helpful & informative. I have worn the boots every day since purchasing them & they are great boots.

On visiting the store I was greeted by staff.Also,on selecting a product I was informed of an offer on that particular product that was in force from today. 100% Customer service. Well done,I always... See more

I wanted to buy four camping chairs but could only carry two. The assistant, Dianna, said she recognised me as a neighbour and would carry two home for me after she finished work, which she did, in t... See more

I needed a new pair of wide fit walking trainers. The member of staff named Phil was so incredibly helpful, giving advice on all the trainers I tried. He found the perfect pair for me, very happy with... See more

Phoned the Louth store this morning as my 3 week old walking boots were letting in water 💧 Spoke to George who was so kind and helpful and he reassured me that he would get things sorted for me.... See more

Liz went out of her way to help me buy some Merrell walking shoes.George came from the back of the shop to support and help with the decision making process.Liz is going to help my friend buy her walk... See more

The staff at Bridgwater Millets are always very professional friendly and informative, answering any questions I have about products, and making it so easy to buy just what I need I was served by Ri... See more

Ellen and Damon very helpful, explained some technical issues. Ands ordered right size for me. Pruduct just what I wanted.

Purchased new hiking shoes & socks. A great choice in various price ranges. I explained to Mya what I required & she went out of her way to make sure I got the correct shoes for me. She was so helpful... See more

It always has the items I want with plenty of choice. The member of staff was really friendly and helpful and assisted me as soon as I was clearly looking for a specific item.

Good well informed staff who are always helpful. The only store in Ipswich offering reliable advice on gear

Millets Fleet Hampshire, wonderful warm friendly service from a lady called Keira today 23/10/2025.She could not be more friendly and knowledgeable. Thank you Keira

Did not have what I wanted in stock , but the in store staff were very helpful ordering the item online for me which also cancelled postage costs.

I got to the shop 5 minutes before closing time on Thursday evening and staff were attentive and helpful. Matthew and Erol thanks for your assistance today 👏

Excellent service by George while looking for the best coat for the English weather! Very patient first class service

Super customer service by Max 17.10 And before that stellar service from James 03.10. Great store I hope we keep on the fleet high street.

The chap in the Brighton branch on 21st October, sorry I didn't catch his name, was so helpful. I'm so glad Millets remains with us.

Popped in today to get my son some walking boots and the staff couldn’t have been more helpful. Richard and Joseph took their time to have a conversation and to help find what I was looking for. Thank... See more

Assistant very helpful. Showed me range of over trousers and explained differences. Found me a shoe horn to put my boots back on after trying trousers!

Friendly and helpful staff who explained the jacket knowledgeably. He helped me make up my mind to purchase.

Sarah, Bunny, and Stephen were a great help. Great range of products in Southend millets, came in looking for a goretex coat and they pointed me straight to the berghaus maitland. Also came away with... See more

Always good service in millets which is why we keep returning. Thanks to Amy for your help

Bob was a friendly salesman who gave good advice and even put us onto a special offer which was available. Thank you.

Excellent service by Elea, very helpful and made the shopping experience a lot easier and quicker with his deep knowledge of the items I was looking for.

Great range of products at great prices and they even gave me a discount. The staff are super helpful and even put something to one side when I phoned them.

Popped in today bought a couple of hats . I was served by Leo . He was very helpful and polite .This is the second time he has served me and he is good at his job Thankyou will be back again Alan... See more

Lovely service by Freddie, very knowledgeable, friendly and caring.