27/31 Fore Street, PL31 2JA Bodmin, GB


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Rated 5 out of 5 stars

I was looking for some sturdy walking sandals. The shop had a good selection, many of them in the sale. Nancy served me and was very helpful. Her colleague Jamie was also very friendly. I bought a pai... See more

Company replied

Rated 5 out of 5 stars

The staff team were welcoming and friendly. Able to help with my enquiries to enable me to buy exactly what I required, not pushing to get extra sales. Lovely shop.

Company replied

Rated 5 out of 5 stars

Often pop in for something or just a browse. Always a friendly welcome. Very polite. Helpful staff. Had exactly what I went in for - water bladder - and came out with a new pair of sunglasses as well!... See more

Company replied

Rated 5 out of 5 stars

Brilliant service and the lady who helped me choose some new walking shoes was both funny and really helpful. Shoes are tricky to purchase online so I do appreciate being able to pop into a local sho... See more

Company replied

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Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bodmin

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom

  • 01208 227003

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Respectful staff

The staff team were welcoming and friendly. Able to help with my enquiries to enable me to buy exactly what I required, not pushing to get extra sales. Lovely shop.

August 13, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful staff and a positive shopping experience

I was looking for some sturdy walking sandals. The shop had a good selection, many of them in the sale. Nancy served me and was very helpful. Her colleague Jamie was also very friendly. I bought a pair of sandals and am very pleased with them. A totally positive shopping experience - thanks!

August 9, 2025
Unprompted review
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Reply from Millets - Bodmin

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Nancy and Jamie were great

Nancy and Jamie were great, really helpful even though we arrived right on closing time.

August 5, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

New walking shoes

My Wife and I needed some new walking shoes and Stephen provided great help. Very pleased with our purchases. Many thanks!

August 5, 2025
Unprompted review
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Reply from Millets - Bodmin

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Just been to purchase some Peter storm…

Just been to purchase some Peter storm eskdale walking shoes, they were put back for me after I rang and asked if they had them... brilliant! Fantastic staff, great shop and I came out buying some t shirts as well.
Best shop for outdoor clothes around!

August 5, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff. Had exactly what I needed in stock

July 23, 2025
Unprompted review
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Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Very kindly staff and a good price

July 21, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful

I needed some help finding what I wanted. Thankfully, the shop assistant was very friendly and helped me find something to suit my needs.

July 24, 2025
Unprompted review
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Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Conveniently located outdoor shop

Often pop in for something or just a browse. Always a friendly welcome. Very polite. Helpful staff. Had exactly what I went in for - water bladder - and came out with a new pair of sunglasses as well! Conveniently located in the main street opposite Boots.

July 24, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Claire and Jamie were a great help when…

Claire and Jamie were a great help when my son was buying a rucksack for travelling. Would recommend this store

July 21, 2025
Unprompted review
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Reply from Millets - Bodmin

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Love shopping 🫶

Very good love to shopping at this place the stuff was so helpfully and know what they doing thank you Rebecca and Nick. Please keep the high street shops open we need them 🫶

July 22, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Brilliant service at Bodmin

Brilliant service and the lady who helped me choose some new walking shoes was both funny and really helpful.
Shoes are tricky to purchase online so I do appreciate being able to pop into a local shop and try them on.

July 19, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent in store service

Excellent in store service, helping us to find hiking boots and secure the best possible price by checking if we had national trust membership.

July 19, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Nancy the Friendly sales person really…

Nancy the Friendly sales person really helpful, gave Bob the dog a treat 🙂

July 17, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful staff member

Very helpful staff member. Good quality item.

July 16, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service

Great professionalism today in store. Very good atmosphere and great customer service. Glad to still have this store in town. Thanks to Nancy & Arzu for their service today!

July 10, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

My husband and I went into Millets in…

My husband and I went into Millets in Bodmin and were greeted with a great reception by Lily who was very helpful and professional, she is a credit to your business

July 5, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

Served by Nancy and Arzu

Served by Nancy and Arzu. Lovely ladies and so helpful.

June 25, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Both Arzu and Lilly were extremely…

Both Arzu and Lilly were extremely helpful and friendly and assisted my husband and myself in buying walking shoes making the whole process very easy and enjoyable. I would certainly recommend Millets of Bodmin.

June 19, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Great prices in the sale 😊

June 19, 2025
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

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