musicMagpie Reviews 

367,067
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 35,370 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing the exceptional overall quality, wide selection, and great value offered. Customers frequently praise the prompt delivery services, stating that items arrive securely packaged and in wonderful condition ready to use. People also mention that the online buying and selling process is very straightforward, offering fantastic prices for traded goods. Though some customers noted that packaging was occasionally poor, leading to damaged cases or minor product flaws upon arrival. A few other people also felt that delivery courier reliability or item assessment delays caused unnecessary frustration during their transactions.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive quickly, well packaged, and in... See more

Delivery service

Clients share satisfaction regarding the delivery service, noting that parcels consistently arrive promptly... See more

Service

Customers had positive experiences with service, highlighting the quick drop-off process and fast payments... See more

Price

People report positive experiences with price, often noting that the costs are very reasonable and that they... See more

Quality

Consumers find quality to be positive, regularly noting that items arrive in excellent condition, look like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Often the cheapest around, normally an excellent product. Should there be an item that doesn't meet expectations they sort the issue promptly. Quality control is normally very good. You can buy with... See more

Company replied

Rated 5 out of 5 stars

Excellent service! I've used MusicMagpie several times and have always been satisfied. The staff is courteous, the website is user-friendly, and they offer great value for your mobile. Plus, the money... See more

Company replied

Rated 5 out of 5 stars

Brilliant service as usual. I have nearly always used Music Magpie when selling tablets or phones and, without exception, the service, price and speed of payment is fantastic. On one occasion recen... See more

Company replied

Rated 5 out of 5 stars

Music magpie gives you the chance to recycle items that are of no use to the individual. We have used them to exchange dvds for cash, prices are offered and it is your choice to accept. If you agree,... See more

Company replied


Company details

  1. Recycling Center
  2. also in
  3. Cell Phone Recycling and Unlocking Service
  4. Online Marketplace
  5. Used Computer Store

About musicMagpie

Written by the company

musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!

Start Selling Sell Mobile Phones

About musicMagpie

Written by the company

musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Fast Same Day Payments
We pay on the same day your items arrive with us, giving you cash to spend sooner!
Tech Price Promise
We guarantee to pay the full amount we offer for your tech (including mobile phones or games consoles) or return them for FREE – no questions asked!
FREE App
Use your phone’s camera to scan your CDs, DVDs, Games and Books for an instant price. It’s easy to sell Tech using our app too!
FREE Courier
We’ll pick your stuff up from your doorstep on a day of your choice. Alternatively, you can send your stuff for FREE from a ParcelShop or Post Office.
Send Your Stuff in One Box
Whatever you’re selling, pack it all into one box. Best of all, you can use any box you like!
Hundreds of Millions Paid Out to Our Happy Customers!
Are you one of them? Leave us a review and let us know what you thought!
Refer a Friend and get a FREE £5!
Love using our service? Tell a friend about us and we’ll give you both a FREE £5! You can refer as many friends as you like, so there’s no limit to the cash you can make. Click the 'Visit musicMagpie' button below to get started!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

367K reviews

5-star
4-star
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1-star

Asks customers to review

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4.5

All reviews

(367,067)

33,166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast process and payment

Good service

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi grace,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Excellent 5 star service

Excellent 5 star service

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Paul,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Very easy to deal with no trying to…

Very easy to deal with no trying to knock you on price like cex and the money was in my account in about ten minutes

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Dave,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great value!

Great value!

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi David,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Went smoothly

Filled in online went to Tesco and the guy looked at the phone and approved the money and had the money ping in my bank as I drove out the car park

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Heather,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Perfect

Perfect ! Good price and fast payment in 5 min … 100% reccomended ! Sell ya phone now !

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi customer,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Excellent dvds and cds that I have…

Excellent dvds and cds that I have purchased and items always arrived on time highly recommended

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Lorrain,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Good quality used books promptly…

Good quality used books promptly delivery & a reasonable price.

October 29, 2026
musicMagpie logo

Reply from musicMagpie

Hi carol,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Good value

Good value. Items in good condition. Quick delivery

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Gary,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great service

I got an offer for my old phone, took it to timpsons and once inspected i was paid within 5 minutes! Incredible service, i always recommend Music Magpie to sell phones/tec

October 29, 2026
musicMagpie logo

Reply from musicMagpie

Hi Marie,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Game worked fine came quickly

Game worked fine came quickly

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Christopher,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Good value delivered on time

Good value delivered on time

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Mr.,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Speed they got here

November 5, 2026
musicMagpie logo

Reply from musicMagpie

Hi Neil,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Quick delivery well packaged and at a…

Quick delivery well packaged and at a great price

October 29, 2026
musicMagpie logo

Reply from musicMagpie

Hi Rob,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars
musicMagpie logo

Reply from musicMagpie

Hi Chris,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Purchase of cds

Excellent could not be faulted

October 29, 2026
musicMagpie logo

Reply from musicMagpie

Hi David,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Always a lot of choice.

Always a lot of choice.
Delivery seems much quicker now.

October 29, 2026
musicMagpie logo

Reply from musicMagpie

Hi shaun,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

No drama

No drama. No issues. Just plain sailing. Thanks Music Magpie!

October 28, 2026
musicMagpie logo

Reply from musicMagpie

Hi Tim,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great service all goods arrived within…

Great service all goods arrived within a few days of putting my order in .highly recommended.

November 4, 2026
musicMagpie logo

Reply from musicMagpie

Hi Paul,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

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