Envirofone Reviews 

46,968
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times and prompt payments received directly into their bank accounts shortly after device approval. People also highlight the highly competitive prices offered compared to other options and appreciate the remarkably simple, straightforward trading process from start to finish. Some people were dissatisfied with revised valuations given after inspection, reporting that their initial attractive quotes were significantly lowered without clear explanations. Reviewers noted that dealing with these unexpected price discrepancies or deciding to refuse the changed offers and retrieve their devices can sometimes prove frustrating and complicated.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently expressing great satisfaction with the extremely... See more

Payment

Clients share satisfaction regarding payment speed, frequently noting that funds are received within hours or... See more

Price

Customers had positive experiences with price, frequently highlighting that they received the highest... See more

User experience

Consumers find user experience to be positive, highlighting an easy valuation and delivery process with fast... See more

Product

Customers consistently note ambiguous experiences with product trade-ins, frequently praising high valuation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Envirofone, one of the better cash offers out there and also positive reviews. Turns out they are all true, as long as you’re honest and realistic in what’s sent, you’ll receive wha... See more

Company replied

Rated 5 out of 5 stars

Great service, my phone was received, checked and serviced and I was paid a good rate all on the same day, couldn't have asked for a more efficient way of selling my device. Would not hesitate to us... See more

Company replied

Rated 5 out of 5 stars

I had originally offered my iPhone 16 pro as a trade in with Apple. After they sent out my new iPhone I messaged them to see where my trade in box was as I had already traded in my Apple Watc... See more

Company replied

Rated 5 out of 5 stars

Smooth and super-fast service, really cannot fault it! Payment was sent hours after my devices were approved, I had to do the Id check but that was verified within an hour. To my surprise my bank noti... See more

Company replied


Company details

  1. Cell Phone Recycling and Unlocking Service
  2. also in
  3. Online Marketplace
  4. Recycling Center

About Envirofone

Written by the company

Of the UK mobile phone recyclers, we’re one of the longest running recyclers with over 15 years’ experience helping customers get cash for their old devices, we don't just buy phones we also Sell phones for a fraction of the RRP. Both buying and selling devices take place on the same website making it really simple for you to upgrade your phone at any time.
BUY TECH
SELL TECH

Envirofone

Written by the company

15 Years Experience
We are the longest running mobile phone recycler with over 15 years experience offering cash for your mobile phones and buy a refurbished phone for a fraction of the RRP
Over 4 Million Happy Customers
We've paid out millions and given countless phones a new home!
Free Enviropack & Free postage
We make it as simple as possible when selling your device we send you a handy Enviropack so you can securely wrap your device when sending to us, plus its free to send!
Get 12% More with Envirocash
Our E-wallet payment method 'EnviroCash' allows you to get extra for your old unwanted devices to spend on a premium quality refurbished phone which includes a 12 month warranty. Simply sell it, send it and spend it. So, if you're ready to upgrade, go to Envirofone.
We accept damaged phones!
We test each phone individually so you get an individual price based on individual faults. And if you're not happy with the offer we will return if free of charge.
Price Promise
We pay the price quoted on our website or we’ll return your phone completely free of charge.(Some mobile phone recyclers charge!)
Same Day Payment
We use Faster Payments, so you get paid into your bank account on the same day
Buy refurbished devices
We sell a wide range of premium mobile phones, tablets, wearables, consoles and accessories.
12 Month Warranty
We offer a 12 month warranty on all phones purchased via the website. This means you’ll have peace of mind when buying from us.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(46,968)

1,238 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuine

Genuine , they send you the quoted price , if everything you mentioned is to the point. Thank you

November 5, 2026
Rated 5 out of 5 stars

Great stuff

If you’ve got old tech you don’t need anyone then this is the place for you !

November 4, 2026
Rated 5 out of 5 stars

Easy

Smooth, easy experience. 3 days from start to close. No changes.

November 4, 2026
Rated 1 out of 5 stars

Sold iPhone 11

Sold iPhone 11, said it was faulty and was quoted £30. On inspection because the battery was under 80% (hence why I sold as faulty) they took £8 off!!

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

iPhone

Brilliant in excellent condition the iPhone a bought from you guys also excellent delivery service came a couple hours early.

Thank again regards Lewis.

November 4, 2026
Unprompted review
Rated 2 out of 5 stars

The second time in a row I’ve had a…

The second time in a row I’ve had a phone price offer that was reduced substantially. A 2 year old Samsung galaxy s22 in a case with screen protector all its life. The screen was flawless yet I’m offered £40 below the agreed price due to screen damage. The screen was perfect not a mark. I reject the offer and the immediately increased it by £15. I reject it again and they increase after a senior technician has thoroughly inspected to £10 below original price. Seems a bit poor to me to quote incorrectly. I wonder how many times this happens to people and they just choose to accept the lower amount

October 30, 2026
Unprompted review
Rated 3 out of 5 stars

Average at best

Despite sending in a phone with no damage and that looks brand new, apparently there was “ Housing wear - Light”.

Seems like an easy way to knock the price down knowing people won’t be bothered to have the back and forth.

On the positive side the process itself was slick and straightforward.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

I got paid the exact amount that was…

I got paid the exact amount that was stated a few hours or less after getting the notification that my phone was received by envirophone, my phone was in very decent condition I was not sure whether to pick excellent or average because of the battery life was just under 80%

October 29, 2026

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