Wightman Telecommunications Reviews 42

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

I have been a customer for a few years now. Lately the service has been slow and the price keeps going up. I do t understand why im still getting price increases when we have unlimited. Im seriously c... See more

Rated 5 out of 5 stars

I purchased a Smart WESTINGHOUSE ROKU TV for living room and had SAMSUNG taken out of living room and placed where older SHARP in master bedroom. I contacted Wightman yesterday, June 7, and spoke with... See more

Rated 5 out of 5 stars

The young lady at the Stratford office took time to set up our new internet address on both our phone and laptop which had me frustrated completely no matter how hard I tried. Her mannerism was both... See more

Rated 5 out of 5 stars

5 stars for great customer service. Very timely response time to queries. We got a declined payment email. They explained our payment issue and told us how to fix it online very quickly and efficien... See more

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Company details

  1. Internet Service Provider
  2. Cell Phone Store
  3. Communications Central
  4. Internet Provider
  5. Telecommunications Service Provider

Written by the company

Your Friendly Local Provider for Internet, Phone, TV, and Mobility Services – Helping You Stay Connected Since 1908!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star


Rated 3 out of 5 stars

Long time customer

I have been a customer for a few years now. Lately the service has been slow and the price keeps going up. I do t understand why im still getting price increases when we have unlimited. Im seriously considering looking into better options for us because at 86 dollars a month I would think that we would have less lagging and less crashes.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT C.S. getting ROKU TV set up

I purchased a Smart WESTINGHOUSE ROKU TV for living room and had SAMSUNG taken out of living room and placed where older SHARP in master bedroom. I contacted Wightman yesterday, June 7, and spoke with MASON who was very efficient at explaining how to get both of these TV’s up and running. I had heard previously from a neighbour that it is more difficult to set up the WESTINGHOUSE TV for one reason or another. MASON was very patient as we went through the procedure 4-5 times until TV had volume and proper channels. Thank you MASON.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars for great customer service

5 stars for great customer service. Very timely response time to queries. We got a declined payment email. They explained our payment issue and told us how to fix it online very quickly and efficiently.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

When our internet went down, Customer service was amazing to walk us through each troubleshooting step to get it back up and running again.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Service is always prompt and resolves the issue or explains what the problem is. Customer service is friendly and helpful. Internet speed is decent despite not living in town.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Staffing

The young lady at the Stratford office took time to set up our new internet address on both our phone and laptop which had me frustrated completely no matter how hard I tried. Her mannerism was both very professional and most accommodating. Excellent service. Highly recommend the staff.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Patient technician

I have phoned several times to get technical help…each time the technician was so helpful and patient with me…helping to solve my problem quickly and kindly….much appreciated.

November 16, 2024
Unprompted review

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