UnderHost.com Reviews 33

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've been with UnderHostsince December 2019 - the month I opened my online dessert shop - Flantastic.ca. A friend recommended this amazing hosting service to me. I'm absolutely happy with them and the... See more

Rated 5 out of 5 stars

I have been in so many web hosting companies, and since 2011 - only UnderHost. I have plenty of websites hosted with them, they made it possible for me. Customer service support is good and very h... See more

Rated 5 out of 5 stars

I've had a few different web hosts over the years, but not one of them would allow me to make a legit Facebook knockoff branded with my company, that takes a room full of MIT kids and years. Guess wh... See more

Rated 5 out of 5 stars

Been using Underhost for around six years now and have never had any issues. Any time ive needed help or advice with anything they have always responded to tickets fast and supported me with everythin... See more

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Company details

  1. Internet Provider
  2. Internet Service Provider

Written by the company

Established in 2007, UnderHost began with a vision to revolutionize hosting services. Our journey from a modest shell account and email hosting provider to a global enterprise reflects our commitment to quality, service, and unparalleled support. Our team, boasting over 30 years of combined experience in hosting, IT, and technical customer service, has successfully catered to over 7,500 clients, managing approximately 28,000 domains worldwide. At UnderHost, we pride ourselves on offering a diverse range of hosting solutions, including specialized VPS, dedicated server options, and advanced managed WordPress hosting, all powered by state-of-the-art technology. Our focus on sustainable practices and energy-efficient data centers demonstrates our commitment to environmental responsibility. Customer experience stands at the forefront of our operations. Our dedicated support team, known for its expertise and responsiveness, has earned recognition for its exceptional service quality. We believe in building long-term relationships with our clients, often highlighted in our numerous customer success stories. As an employee-owned entity, every team member is invested in our clients' success, contributing to a unique, familial company culture. This ethos extends to our social responsibility initiatives, where we engage in community projects and support various causes. Looking ahead, UnderHost is committed to continuous innovation, aiming to introduce new features and services that anticipate and meet our clients' evolving needs. We are more than just a technology provider; we are a partner in your online journey, dedicated to turning great ideas into thriving digital realities.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

support is fantastic and fast

support is fantastic and fast! they know what to do when a problem happens they migrated me and setup everything my site is now much much faster!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

A reliable service provider

i get replies immediately i open a ticket, my request is being granted or explanations given to me on how to solve my problems, its a good rapid and reliable service provider

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent technical support

The technical support of UnderHost responded very quickly to our abuse report and shut down the fraudulent website.
They really take intellectual property infringement and fraudulent activities very seriously, contributing to a safer Internet!

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

My Forever host - UnderHost

I've been with UnderHostsince December 2019 - the month I opened my online dessert shop - Flantastic.ca. A friend recommended this amazing hosting service to me. I'm absolutely happy with them and their knowledge. They're so helpful! I've had some issues with my site over the years and they've always been there to guide me along the way. My most recent issue had to do with redirects that Google Search Console pointed out. UnderHost helped me with some backend stuff and finally recommended a plugin to help resolve this redirect problem. My website is the world to me and UnderHost will always be their home. Thank you UnderHost!

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Top-Notch Service and Support.

I've been using UnderHost for my online bag store since July 2022, and I gotta say, they've been amazing. The service has always gone beyond what I expected, and the team is always there to help me out whenever I need it.

When I first signed up, they made it easy for me to move my website to their servers. Their control panel is also really simple to use, which has made it easy for me to manage everything on my website, like my email accounts and databases.

My website's uptime has been awesome since I started hosting with them. I haven't had any problems with downtime or slow loading times, which is important for me because I need my website to make sales.

Their customer service is also really great. Whenever I need help or have a question, they're quick to respond and always super friendly. They really go above and beyond to make sure I'm happy with their service.

All in all, I'd definitely recommend them to anyone looking for a reliable web hosting service. They've been awesome for me, and I'm really glad I found them.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Been using Underhost for around six…

Been using Underhost for around six years now and have never had any issues. Any time ive needed help or advice with anything they have always responded to tickets fast and supported me with everything i need.

February 19, 2023
Unprompted review
Rated 5 out of 5 stars

Super Good Support

I am very happy with the quality of support provided. they helped me a lot, when I didn't understand a problem. I highly recommend this service!!

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend Underhost !

For many, many years I am a grateful client of Underhost. They host a number of websites for me and the help I received and still enjoy is really great. My knowledge of what goes on behind the website is very little so plenty of times I have asked this great team of Underhost for help. And many times it was not their job to help me out but they did every time. They are clearly passionate about their job. They make it possible for me, with my limited knowledge of code, to maintain my websites for a modest fee. So I feel humble and grateful to be a client. I highly recommend Underhost !

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Honestly, under host is brilliant. The support are quick to respond to your issues and someone is always there. The website hosting speed is exceptionally good and I haven't faced a problem yet.

January 24, 2020
Unprompted review

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