TekSavvy Solutions Inc. Reviews 313

We have been with Tek Savvy probably over 5 years now. Never had a problem with them. My loyalty promo ended. When we called this year to renew we were offered only $10 credit for 6 months, we us... See more

Teksavvy works!!! The only trouble with outage has always been because I use Rogers lines. I live in a highrise apt. building and once a Rogers service tech disconnected me by mistake. I booked a r... See more

Works fine for my needs. Higher download speed would be better, but at no extra cost. Living on a pension is tight these days.

Excellent value for money, customer service is top notch, and they are fighting to keep prices as low as possible for consumers. No set contract periods with price increases after 2 or 3 years. The pr... See more

Never activated services with them as yet and all of a sudden I get a bill saying I no owe money when I’ve never used their services at all. I’m still with Roger’s oh and they lie about refunding you... See more

High prices, no offers for customers who have been with them for years. Speed ​​and stability are increasingly unreliable. Horrible customer support, with little to no expertise (e.g., being asked to... See more

Horrible 2 months of having them. I probably have only had internet five days out of the whole two months.Do not go with them.Their customer's service is absolutely atrocious too.Their modems are outd... See more

SCAM SCAM SCAM , got a quote and had to put in my card info , spoke to representatives and they said they would delete my account. The next day they charged my card for Internet service and mailed me... See more

After wasting my time. Now, they’ve asked me for the device return WHICH I NEVER RECEIVED!!! The audacity of this people to later send an updated about the device delivery to be scheduled TODAY (after... See more

Have had this ISP for ~7 years now and I can confidently say it is the worst ISP I have ever had and would not recommend anyone use their services. From constant internet dropping to utterly useless s... See more

VERY IMCOMPETENT Could not even make a payment online and agents have no idea what they are telling you. One agent literally rolled out of bed and answered the call. Had the nerve to say my card w... See more

Terrible company! Service was spotty at the best of times. I cancelled my service by sending an email and and then failed to notice they were still billing me $68.27/month for several months after (bt... See more

Terrible decision to use this provider. Waited days for a modem and days for activation and since then (8 days) have not had any consistent working wifi, will work for an hour a day and even calling m... See more

Signed up after seeing their transparent pricing seemed reasonable. Got our modem and was told that the service will be set up when we receive our hardware. After receivinf the modem, they blamed... See more

Absolutely horrible internet, daily issues. Common pattern is: no internet, contact the tech support, then reset the modem, then ok for a few hours, then the circle starts again. Now they decided to... See more

3 day internet outage, told to "just wait". no proof of an actual outage. says they're going to send a technician in 20 minutes 2 days ago. brushing us off because they have no idea how to do their... See more

Do not get. They threaten you if you’re a day late on a bill. To disconnect you. They do not send warnings nore phone calls. Internet is absolutely horrible. Honestly thinking about changing but it’s... See more

Price was what had me sign up with Teksavvy, but the service is the reason i left. I had Teksavvy for 14 months and made three different attempts to work with their tech support department to figur... See more

My internet isn't working and teksavvy called me and said the technician would be here and to be home from 8-5. I did so, and no one showed up. When I called, and spoke to a Supervisor, I was told i... See more

Services are very expensive for what it is, as it depends too much on bell network. So there is nothing they can do for slowness and cuts. Customer service is good, until you unsubscribe. If you se... See more

Absolute worst internet service I've ever had by a mile. Worse than literal dial up. Then the greedy people running the company think they deserve to increase prices? Are you joking? Try getting a p... See more

Awful service and customer service. Awful service and customer service I called in because I am not getting range 12 feet away from my modem. Their suggestion is I go buy $100 Wi-Fi extender that’s th... See more

Seems like they have grown in size (maybe) or are shrinking in competence. What used to be good customer service is robotic, defensive and cold. I would love to continue to support this company but th... See more

Advertised 1.5 GB per second of new fibre. Had it installed And it turns out their hardware is only capable of producing a maximum of 700 constant megabits per second. When I called to ask about thi... See more

Like many other reviews if I could give zero or negative stars I would. After only having my services for five weeks, I decided to cancel because the Internet service was terrible. Had to ask for a re... See more

Compared to Worldline, this place is great. We've had no real issues except for internet going down once in awhile for a couple of minutes with T. Savvy but other than that it's fine. Customer service... See more

I was with Teksavvy for six years. Bought my own modem but used theirs when they declared mine obsolete.Service was always excellent. Wanted higher speed and was offered half the speed of oxio at... See more

*** WARNING *** Be very careful with providing Teksavvy your credit card information. They can't be trusted with it. They will randomly charge your card, when they are NOT authorized to do so, and cus... See more

I was with this company for at least 2 years since my parents refused to change company's, but during those 2 years the WIFI would just randomly go out permanently and every time we called the company... See more

I used to like TekSavvy because of their reliable network. Sadly, since last year we have experienced about 20 or more down times. It is even worse in 2025. They seem to be overselling and not doing e... See more

I've been with Teksavvy for a little while. I called them to make make payment over the phone and I think the woman shut off my service bc I had to re enter all my my info again. I called customer ser... See more

Teksavy service is terrible. Freezing and getting booted out. Sporting events lagging a lot. Phone calls dropped and lots of times can't even make a call. Customer service is useless and th... See more

I required a service and they made me wait for 10 days for my technical appointments, they even confirmed my address and shipping the equipment which never arrived. They did no show up to the appoin... See more

Asked to match a competitors rate and was told no straight away. Business must be really good. Will go with Competitor...

I dont even have internet up and running with this company and have already ran into problems. First of all they couldn't find our address so we had to spend an hour driving out to get thr modem. Then... See more

Awful. Right from the start I had to fight them on my modem charge. They gave me theirs without telling me I had to pay to rent it. When I worked this out I asked to return theirs and buy my own... See more

Was told our service would be activated July 8th, received the modem but the service was not activated because of their vendor. We have contacted support 6-8 times during this time as we aren't gettin... See more

If there was a no star option I would be clicking on that one. Where to start. I got my equipment, called them to activate it but took 4 days after I asked them to do it blaming Rogers for the del... See more

Some goof with a big mouth FROM 519 AREA CODE. tells me DONT EVER LEAVE A EMAIL LIKE I DONE .LOL .OR WHAT EXACTLY?? IM JOE NEAULT I LIVE AT 215 MOUNTAIN VIEW DRIVE NORTH BAY ONTARIO CONDO 1 BACK DOOR... See more

It is unlimited the charges ia affordable. Thank you!

First service person just blew me off and said wait a few hours. The next two were better.

Internet is reliably fast and there is no downtime. Customer support is excellent.

TekSavvy has a quick response customer service.

Customer service is terrible. Wifi lagging constantly. To top it off, I updated my credit card while away on vacation after losing it and forgot to tell them. They canceled my service after attempting... See more

Decade later, the cable modem service suffered,and tech.support along with customer service lost that culture that made TS unique.Tek Savvy resells services from the major providers. CRTC has never gr... See more

Switched from Shaw/rogers. I verified with teksavvy that they were their own company. Turns out they’re owned by rogers. Their tech support can’t do tech support they turn it over to rogers and we wan... See more

" Different in a good way ". Teksavvy, did you want to tell any more jokes? When I first had them, I had a $25 discount on my account for the first two months. All of a sudden, I noticed that the disc... See more