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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness, patience, and knowledge of the staff. Consumers appreciate the clear explanations of plan options and the seamless process of setting up their SIM cards. Many reviewers specifically mention the prompt responses to emails and the proactive support provided, even going as far as receiving calls to ensure a smooth purchase. People also commend the politeness and humility of the staff, who go above and beyond to provide detailed information and address any concerns. The efficiency and professionalism of the service are frequently mentioned, with reviewers noting the ease of obtaining a Canadian SIM card from abroad. Overall, individuals express high satisfaction with the support and guidance received throughout the entire process.

Based on these reviews

Rated 5 out of 5 stars

The Esim worked great. I was able to activate it the moment I arrived in Canada. The customer service was fantastic. Sales exec Sachin answered all of my questions completely and quickly. I felt... See more

Company replied

Rated 5 out of 5 stars

Kumal sharma answered all my enquiries promptly and was helpful in process of purchasing. At the arrival at toronto airport the sim was ready to pick up and activated.

Company replied

Rated 5 out of 5 stars

Seamless and quick service. Kunal Sharma made sure to patiently clarify all of my doubts and cleared any confusions I had. Got a great student offer which includes a free Pixel phone upon commiting to... See more

Company replied

Rated 5 out of 5 stars

Indeed, it goes without saying that canadian sim and offers are outstanding with its best features, products and packages. A word of mouth referral made us to connect with Mr. Kunal, who shared us a g... See more

Company replied

Rated 5 out of 5 stars

Amazing team. 100% geniune dont give a doubt about being scammed. Its a geniune and 1000% authentic company i just got a sim from rogers delivered at doorstep and didnt pay a single penny. I will be b... See more

Company replied

Rated 5 out of 5 stars

I had some issues with ordering eSIMs and reached out for assistance. Mr. Sachin provided very helpful and prompt support, guiding me through the process and helping me choose the right package. Thank... See more

Company replied

Rated 5 out of 5 stars

Was looking for a good cell phone package for Canada, and CandianSIM seemed like a good deal. I was then assisted by their Sales Exec, Kunal Sharma, who detailed all the options available to me, packa... See more

Company replied

Rated 5 out of 5 stars

I recently ordered an eSIM from Canadiansim.com for my upcoming September holidays, and the experience so far has been excellent. A big thank you to Kunal Sharma for the amazing customer service... See more

Company replied

Rated 5 out of 5 stars

When it came to choosing the SIM and filling out the form, I had some doubts, but the CanadianSIM team—especially Kunal Sharma—answered all my questions patiently and super quickly. I recommend this... See more

Company replied

Rated 3 out of 5 stars

Quite disappointed by my experience with canadiansim. I ordered a 70Gb for 30 days in Canada but I did not received any QR code to activate my plan 24 hours before. Nothing in Spam, nothing attached... See more

Company replied

Rated 5 out of 5 stars

Ishaan contacted me during a very tough and busy time in my life, and despite my unavailability he was very kind and made this process very smooth for me! Having a phone number taken care of for you w... See more

Company replied

Rated 5 out of 5 stars

Kunal's assistance was a great help in order to find out what I missed while completing my order with Canadiansim.com. The site is very comprehensive for what concerns plans and options. I'm looking f... See more

Company replied

Rated 5 out of 5 stars

Used canadasim for me and my family, when travelling to Canada and I can recommend it to everyone travalling to Canada. Just add an eSIM on your phone and you don't have care about data consumption an... See more

Company replied

Rated 5 out of 5 stars

I'm very pleased with good service that extended by the company's staff, Kunal and the other staff. He answered my emails very promptly and even called me in Asia to ensure my purchase of the SIM card... See more

Company replied

Rated 5 out of 5 stars

Had very good converasion with Sachin. He clearly explained me the plans. Overall experience of conversion ws good.

Company replied

Rated 5 out of 5 stars

My experience with Poonam mam is great she is very kind and polite person I ever have experienced she give full fleshed details regarding any question Thank u so much 😊 Best wishes for her

Company replied

Rated 4 out of 5 stars

Sachin was so polite, provided more information and cleared my doubts at no time . When I asked about change in activation he responded to all.my queries with no hesitation. Thank you team for thi... See more

Company replied

Rated 5 out of 5 stars

My experience with poonam mam is great. I really appreciate her that she gives each nd every detail regarding Canadian sim to me in a kind way. Thank you so mychh✨️🌸 Regards Khushdeep kaur

Company replied

Rated 5 out of 5 stars

Wow! Amazing customer service, Sachin was so helpful. I made a enquiry through contact us on the website and within hours Sachin had emailed me the information I had requested in detail, immediately f... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with CanadianSIM while arranging everything from abroad. Kunal Sharma was extremely helpful and professional throughout the process. He guided me patiently and ensured I got t... See more

Company replied

Rated 5 out of 5 stars

Mr Kunal Sharma is excellent at his work. He made me understand all necessary details about contract. Thanks to him for his help and a wonderful work.

Company replied

Rated 5 out of 5 stars

This was the best experience I ever had with youand big thanks to kunal sharma who answered my all questions with full of clarity and with patience. Apart from this He cleared my all doubts with eas... See more

Company replied

Rated 5 out of 5 stars

Kunal Sharma saw that I was having difficulties (taking a long time) and popped up on WhatsApp to help. I had WhatsApp help from Kumal when I got my first eSIM in July. Great service. Doreen... See more

Company replied

Rated 5 out of 5 stars

My recent experience with poonam mam was really good. She was really polite and humble throughout our conversation and explained everything in detail about the plan offered. Best wishes for her.

Company replied

Rated 5 out of 5 stars

The sales representative that attended to me did that with utmost commitment and dedication. They were with ne although the process to guide me. I am pleased with the service and will give them a 10/... See more

Company replied

Rated 5 out of 5 stars

I had a seamless experience with sachin sir. He guided and supported throughout, by also clarifying all the doubts I had and also by providing all the information. He also arranged special mail just f... See more

Company replied

Rated 5 out of 5 stars

Sachin and Mansi were really helpful and polite while explaining everything and were able to assist with all of our queries regarding the services. Just loved their attitude towards their work.

Company replied

Rated 5 out of 5 stars

Miss Poonam Ahuja did a fantastic job. She made obtaining a Canadian SIM card in India a breeze. It was a hassle free process. Thanks for your kind services Poonam.

Company replied

Rated 5 out of 5 stars

Sachin Chauhan was assigned to me. And he made sure that I did not miss a beat with staying connected to my family while I was making life changing moves to Canada. So shout out to him and his support... See more

Company replied

Rated 5 out of 5 stars

Mr Kunal Sharma and Ms Poonam made the journey really smooth. They explained the process with immense patience.

Company replied

Rated 5 out of 5 stars

Great experience throughout. Easy and quick and help throughout each step making the process effortless. Very handy to have sorted before heading away. Thanks to Kunal and Sachin for their help.

Company replied

Rated 5 out of 5 stars

Very straightforward and helpful. Found a good deal for me as my requirements

Company replied

Rated 5 out of 5 stars

Great service from Kunal Sharma, where he guide me through the whole application process via WhatsApp. Quick response and answered my questions thoroughly.

Company replied

Rated 5 out of 5 stars

Kunal's help was excellent; he answered all my questions with patience and dedication. Thank you so much!

Company replied

Rated 4 out of 5 stars

Kunal Sharma, thanks for the support. I ordered an esim and was worried about the silence. Looking forward to the experience.

Company replied

Rated 5 out of 5 stars

Thank you for provided service! Kunal Shurma guided me clear and fast throughout the registration process! I recommend!

Company replied

Rated 5 out of 5 stars

Kunal Sharma guided me very well and helped me in every step of the order. He explained the features nicely and cleared all my doubts.

Company replied

Rated 5 out of 5 stars

Kunal sharma assistance is very good . I was bit confused for choosing sim but he guided me very well and clear my doubts

Company replied

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Company details

  1. Telecommunications Service Provider
  2. Mobile Network Operator
  3. Phone and Internet Service

Written by the company

Conveniently connecting newcomers & visitors to Canada, prior to arrival, with an affordable, value driven & exclusive Canadian SIM powered by Rogers Not only do we have a coast-to-coast 5G network that keeps you connected to the things and people you love but our plans also come loaded with data and benefits at a great price . Lastly we like to keep things simple. Manage your account on the go either online or via the app where you can conveniently track your usage, view your bill, make a secure payment, Upgrade your device or change your plan, update your account info and so much more. Get your Canadian SIM today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

715 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Website's got a glitch at the payment…

Website's got a glitch at the payment page and does not load, despite filling out the form several times on different devices and browser.
It is frustrating and a waste of time.
Kunal contacted me by whatssap and offered immediate assistance which allowed me to complete my orders.
Thank you

October 28, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Yann

Thank you for your feedback and we are happy to hear that Kunal was able to assist you in completing your order.

We look forward to assisting you and you referrals in the future!

Regards
CanadianSIM Team

Rated 1 out of 5 stars

Not very impressed with her service…

Not very impressed with her service heard about them did everything that they required sent it and then ended up getting agents stating that they needed more information did everything that the agent required and did they emailed me this morning at 4:59 Eastern Time stating that my sim would be activated and a QR code would be sent by via email it is now 9:38 p.m. Pacific time and still absolutely no service I've been getting the lead around run around for the last past 5 days sending them important documents my personal documents as well as my personal ID and still absolutely no service I called multiple times left messages and not once I ever got a call back or an email I think it's a waste of time anybody that wants to inquire about this service I would think twice before doing

October 20, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello James

Thank you for your detailed feedback and we apologize for the inconveniences caused.

We have requested your contact information via this platform so that we can connect with you and further investigate.

Regards

CanadianSIM Team

Rated 5 out of 5 stars

Thumbs up

Very straightforward and helpful. Found a good deal for me as my requirements

October 24, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Freddy

We are happy to hear you found our process straightforward & happy to hear that you found a great deal as well!

We look forward to assisting you and your referrals in the future

Regards
CanadianSIM Team

Rated 5 out of 5 stars

Kumal sharma answered all my enquiries…

Kumal sharma answered all my enquiries promptly and was helpful in process of purchasing.
At the arrival at toronto airport the sim was ready to pick up and activated.

September 16, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Ram,

Thank you for sharing this! We’re really glad Kunal could help you out and make the whole process smooth. Great to know your SIM was ready to go right when you landed, that’s exactly the experience we want for every traveler. Appreciate you choosing CanadianSIM and wishing you the best as you settle in!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Canadiansim Great experience

The Esim worked great. I was able to activate it the moment I arrived in Canada.
The customer service was fantastic. Sales exec Sachin answered all of my questions completely and quickly. I felt very secure that if I had any issues they would be immediately addressed. I didn't have any problems at all. Very happy with Canadiansim.

September 28, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Kristen,

This made our day, thank you! It’s awesome to hear that your eSIM worked perfectly and that Sachin could answer all your questions. We love knowing you felt supported and secure throughout the process. Welcome to Canada, and thank you for trusting CanadianSIM to keep you connected!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Canadiansim registration Call

Had very good converasion with Sachin. He clearly explained me the plans. Overall experience of conversion ws good.

October 17, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Dhinagar,

Appreciate your kind words! We’re happy to hear that Sachin could walk you through everything clearly and make your registration easy. Thanks for taking the time to share your experience. We’re really glad to have you with CanadianSIM!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Get your sim in India with lucrative offers

Mr Kunal Sharma and Ms Poonam made the journey really smooth. They explained the process with immense patience.

October 7, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Anubhab,

So glad to hear that Kunal and Poonam were able to make things easy for you! They’ll be really happy to know their guidance helped make your journey smoother. Thank you for choosing CanadianSIM. Wishing you a great start to your new chapter in Canada.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Excellent team assistant proactive…

Excellent team assistant proactive attitude, quick response and easy purchasing process.
Really satisfied with this experience.

October 4, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Antonio,

Thank you for your kind words! We’re really happy to know that you found our process quick and simple. That’s exactly what we aim for. Wishing you all the best as you get settled in Canada.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Great experience with Kunal

Great experience with Kunal

October 3, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Deepika,

Appreciate you taking a moment to share your experience! We’re so glad Kunal could help you out. Hope everything’s going smoothly as you get ready for your journey.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Kunal Sharma guided me very well

Kunal Sharma guided me very well and helped me in every step of the order. He explained the features nicely and cleared all my doubts.

October 1, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Tamalika,

Thank you for sharing this! We’re so happy to hear that Kunal was able to guide you every step of the way and make things clear. It’s great knowing you felt supported, that’s what we’re here for. Wishing you a smooth arrival and a great start in Canada!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Kunal Sharma answered my questions and…

Kunal Sharma answered my questions and was a pleasure to deal with

October 1, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Neil,

Thank you for sharing this. We’re really glad to hear that Kunal was able to help and make things smooth for you. We appreciate you choosing us and wish you great connectivity and smooth travels with CanadianSIM!

Warm regards,
The CanadianSIM Team

Rated 4 out of 5 stars

Kunal Sharma

Kunal Sharma, thanks for the support. I ordered an esim and was worried about the silence. Looking forward to the experience.

October 1, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Nina,

Thank you for your message. We completely understand the concern. Our team’s here to make sure everything goes smoothly. Appreciate your patience and trust in CanadianSIM.

Warm regards,
The CanadianSIM Team

Rated 1 out of 5 stars

Spam on email and phone number

I went through most of the purchase process to see if there were any hidden fees, but did not end up finishing it. In the process, they asked for my phone number and email. I never clearly agreed to be contacted nor had an option to unselect it.
They proceeded to send me garbage by email ("you forgot to finish your order, are you suuuure you don't want to give us money?") and via Whatsapp. The email had an unsubscribe link at the bottom, so I unsubscribed from both email and phone contact and blocked the email and Whatsapp number.
The next day, they are now again sending me emails and Whatsapp messages from DIFFERENT sender email and phone numbers. This time, the email has no unsubscribe button. I've reported both as spam.
I did not end up finishing my order, but just from this experience alone, they are not a trustworthy company at all.

September 29, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Team, thank you for your detailed feedback.

We apologize for the inconvenience caused & we take your feedback seriously. We have requested your contact information so that we can identify what happened in your particular case.

Our abandoned cart automation does need work and this feedback will help us improve this journey.

Regards
CanadianSIM Team

Rated 5 out of 5 stars

Superb customer service

Amazing and fast customer service. Answered all my inquires regarding eSims with due diligence 👍.

September 29, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Mohammed,

Thank you for your kind words. We’re glad to hear you had a smooth experience and that our team could assist you quickly. Appreciate you choosing CanadianSIM. Wishing you great connectivity ahead!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Kunal's help was excellent

Kunal's help was excellent; he answered all my questions with patience and dedication. Thank you so much!

September 29, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hi Anna,

Thank you so much for sharing this. Kunal will be happy to hear your feedback! We’re glad we could assist and make things a little easier for you. Wishing you great connectivity and smooth travels with CanadianSIM!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Registration process was smooth and…

Registration process was smooth and fast.
Thank you for provided service!

September 24, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Анжелика!
We’re happy to hear the registration process was smooth and fast — exactly what we aim for! Thank you for trusting CanadianSIM.

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Thank you for provided service

Thank you for provided service! Kunal Shurma guided me clear and fast throughout the registration process! I recommend!

September 24, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Pavlo!
We’re glad to hear Kunal made the registration process clear and quick for you. We truly appreciate your recommendation!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Great Customer service

First time of applying for an esim as soon as I opened the company page, a WhatsApp message popped up, from who I later found out to be Kunal Sharma, who guided me through the process answering all questions putting my mind at rest, from start to finish, making the process painless, thank you

September 19, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Gregory!
We’re so happy to hear that Kunal was there for you right from the start — guiding you step by step and making your first eSIM experience smooth and stress-free. That’s exactly what we’re here for!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Kunal sharma assistance is very good

Kunal sharma assistance is very good . I was bit confused for choosing sim but he guided me very well and clear my doubts

September 17, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you, Tanveer!
We’re glad to hear Kunal helped clear your doubts and made the process easy for you. Enjoy your new SIM!

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

The sales representative that attended…

The sales representative that attended to me did that with utmost commitment and dedication. They were with ne although the process to guide me.
I am pleased with the service and will give them a 10/10 rating.

September 16, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you so much, Ayodeji!
We’re thrilled to hear that our team supported you with dedication throughout the entire process. That 10/10 means the world to us!

Warm regards,
The CanadianSIM Team

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