Souleora Reviews 

701
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers had a great experience with this company. Customers truly love these stunning bracelets, frequently praising the intricate craftsmanship, gorgeous color combinations, and impressively fast shipping times that exceed expectations. Many people mention that the jewelry looks exceptionally elegant, fits wonderfully on the wrist, and arrives promptly packaged inside a lovely gift box. However, some customers also noted frustrating issues with unexpected charges, billing complications, and significantly delayed package deliveries. A few other people also felt that dealing with these billing complications and poor customer support made their overall purchasing journey extremely stressful.

What people talk about most

Product

Clients share positive opinions on product, praising the fast shipping, elegant design, and beautiful detail... See more

Quality

Users describe positive interactions with quality, expressing deep satisfaction with the beautifully crafted,... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers praise the easy process and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently expressing satisfaction with how items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service eal was great. The problem that I have is getting it on & off. There is no real clasp & the knot thing doesn't work real well with arthritis. I wish there was a way to remove the... See more

Rated 4 out of 5 stars

The bracelets are beautiful an the charging station is nice but it took more 5-8 business days like the site said to come it took 3 weeks but ita time for me to start MANIFESTING

Rated 4 out of 5 stars

I was eyeing this bracelet for a while. I don't remember ordering it , I received it in the mail and it was in a small gift box. My first glance , it was beautiful. The colors of the galaxy with my z... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

701 reviews

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No history of asking for reviews

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4.1

All reviews

(701)

701 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would never recommend this site

I would never recommend this site I ordered a bracelet in August and it the end of October and still have not received it. I have contacted customer service multiple times and have been given the run around. They keep saying that it’s been shipped but they lie. I’m so disappointed eitt t h this company.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is atrociously horrible.

The bracelet is great. The customer service is atrociously horrible. Out of nowhere they arbitrarily charged me another $33 dollars almost a year after purchase. They then have refused to answer emails or call back. It started out as a simple refund request, now it is eating my soul. Eff them, never any business from me again.

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

First Time Wearing the Bracelet

When I first put on my bracelet, it gave me a great amount of good especially when I started playing a game of 10,000. I couldn’t be more than impressed with this product.

October 19, 2026
Unprompted review
Rated 1 out of 5 stars

Subscription hoax

This company never responds to an email. I bought a bracelet in August. Was charged for a subscription in September. Went to the website, and after requesting a link to my "account" I was able to find the subscription and cancel it. Guess what? I was charge again in October! Emailed again. No response. DON'T EVER BUY ANYTHING FROM THIS COMPANY!

October 21, 2026
Unprompted review
Rated 1 out of 5 stars

They restarted my subscription without my consent

I made a purchase in 03/26. I did not realize it was a subscription. I was charged over $33 per month for the privilege to buy from them ??? Weird. In 04/26, I cancelled. All was good until 10/26 with they snuck in and started charging me the $33.24 again. I haven’t even looked at their site and 6 months later they just start the subscription up again. So watch your credit card statements. Very sneaky business practice.

October 20, 2026
Unprompted review
Rated 4 out of 5 stars

The bracelet is very pretty

The bracelet is very pretty. It’s been a while since I ordered and received it so I’m really not sure what it does anymore but I know that if I wanted to keep it charged, I had to buy a another product to go with it. It should be included in the whole package kind of misleading, but but I’m very happy with what I have.

October 21, 2026
Unprompted review
Rated 1 out of 5 stars

I only ordered the bracelet

I only ordered the bracelet, then was charged 3 times of $33.34 each for "readings" I never ordered. Called many times to cancel & get refund, no response.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a bracelet and a charging…

I ordered a bracelet and a charging plate in early September Mid September was charged for some subscription that i didnt subscribe didn’t get the bracelet or charging plate called the company and complain a week later send me the bracelet and the charging plate put the money back to my account now 2 months later they’re charging my account again for no reason trying to call the company no one picks up the phone very frustrating

October 20, 2026
Unprompted review
Rated 1 out of 5 stars

Subscription Fraud

This company continually charges for a bracelet I received. Yes, the bracelet is cute, but charging again and again is fraudulent.
Do not purchase from this company.

October 20, 2026
Unprompted review
Rated 1 out of 5 stars

I am satisfied with the product but…

I am satisfied with the product but when I went to my bank there were additional charges . It seems they auto enrolled me in some.subscription service that I had not noticed it wouldn't uncheck that box. I went back to the company after the first charge came through and cancelled my subscription. Now I'm being charged for this again this month. I have called the company and I've sent emails this morning.im hoping to get this rectified immediately or inwill be reportingnthem further .

October 20, 2026
Unprompted review

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