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Review summary

Created with AI, based on recent reviews

Evaluating 943 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the product's quality, noting its pleasant texture and how it leaves their skin feeling smooth, soft, and refreshed. Many users observe a noticeable glow, reduced lines, and fading dark spots. The application process is generally described as easy, drying quickly without feeling heavy, and peeling off without mess. However, some customers expressed significant dissatisfaction regarding unexpected subscriptions, reporting charges and unwanted products despite one-time purchases or cancellation attempts. A few people also did not experience the advertised moisturizing or glow effects, and some encountered skin irritation or rashes after use.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with its... See more

Quality

Users describe positive interactions with quality, with many reviewers loving the collagen mask and the way... See more

User experience

Reviewers mention positive feedback about user experience, with many loving the product and its application,... See more

Order

Consumers find order to be ambiguous, with many reporting unauthorized subscription orders and unexpected... See more

Subscription

Customers consistently express dissatisfaction with subscription practices, frequently reporting that they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The texture is really nice, the spatula is really comfortable. Doesn't work for me to sleep with as I'm a light sleeper... The skin looks glowy in the morning

Rated 4 out of 5 stars

It dries quickly and I love that it doesn’t feel heavy on your face while sleeping! Refreshed skin in the morning!

Rated 3 out of 5 stars

I am not getting the results you advertised. I do what you say but nothing is changing. It is applied at night not before I put my makeup on. You show that there is a very noticeable change when you u... See more


3.6

Average

TrustScore 3.5 out of 5

948 reviews

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1-star

No history of asking for reviews

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3.6

All reviews

(948)

948 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam do not buy

Well to start with send the customer what they ordered. I ordered 4 x 75g bottles I received 1 x 200g bottle with a nice little note trying to gaslight me into believing it’s the same but in an XXL bottle. I emailed them showed them the calculations on how it is not the same and they basically said nope you’re wrong it’s the same but we’ll give you 50% discount on your next order. Like hell I’ll be spending more money with them and risking not getting what i ordered even if it’s 50% off. You already ripped me of 33% worth of product

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

Be aware

Be aware, website is a scam, unauthorised transaction without aproval , attempted card use in another Korean beauty shop ( blocked by my bank).

June 7, 2026
Unprompted review
Rated 1 out of 5 stars

Not as advertised

The ad clearly states 60-day money back guarantee if you’re not completely satisfied. I don’t see any improvement on my face so I contacted support and now I’m being told it’s 30 day returns must be in original condition to get a refund and I have to pay for return shipping and provide them with tracking. I hate these foreign companies that switch up when you don’t like their product.

July 11, 2026
Unprompted review
Rated 3 out of 5 stars

I like the application and the smooth…

I like the application and the smooth feeling of skin even after 30mins on face
I am unsure of any evidence based research that states it has any benefits for long term skin care
I would never purchase again purely based on how the company automatically orders regular shipments taking your money despite having cancelled subscriptions I never consented to. The company is difficult or plainly impossible to contact.
So it’s a no no no from as I am very aware that that there are reputable Korean skincare companies

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. They trick you by putting in small print that you are getting a discount but the smallest print is for a subscription. Why would I sign up for a subscription for a factual product that I haven’t used. I was not satisfied with results and asked for a return on my money and I have requested 3 times with no response from customer service. Poor quality and poor customer response

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud deal!

Fraud deal!! I purchased a deal, buy 2 x 75mL receive 2 x 75mL free from: trybreathly.com (is this the same company?) and received 1 x 200mL bottle 3 weeks after ordering. I reached out and they said they sent 1 extra large so there was nothing wrong with that. Not even the same amount. I never would have purchased this deal if I knew I was getting 1 bottle. I intended to give some to colleagues to try too. I haven't even used the product yet, but I'm really disappointed that they duped me and won't fix the issue. Do not buy from this company.

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service

Worst customer service. I’ve been trying to get my refund. I showed proof it my package was delivered to them on their porch and they have been ghosting me. Had to pay to get it return out of my own package and they won’t even return my msgs.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

So misleading

So misleading! I did not realise it was a subscription order. I got billed the second month. When I replied to the email addresses, I got a reply saying that they do not exist. When I logged into my account on the website, there was no information that I had made a monthly subscription order. Hence, I was unable to report to my credit card company, given the lack of evidence.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy/they save your cc info and automatically use it without your permission, and you cannot cancel or talk to a customer service

Do not buy. The product is not worth the money, and they store your credit card for auto-purchases without your information or approval. Their customer service does not answer, even though this is the only email to reach them. It returns a not found error. Very sketchy. 3 weeks after my purchase with them, they sent me another email saying that I had placed an order, which of course, I did not. I tried to log in and see what's going on, but I couldn't find any information; the order shows as nonexistent, and I couldn't even find how they stored my credit card when I did not have an account with thm. I reached out to them a couple of times via that email, but did not hear back. If you read this review, please do not buy from this fraudulent, sketchy website.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM...This company is a big scam

SCAM...This company is a big scam. It signs you up for a subscription you did not accept at checkout. Then they continue to charge your cc and the customer service email is fake, email immediately get returned. Google it, others have been scammed. You have to call your credit card company to get the charges stopped!

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Product received however tried to cancel subscription multiple times and email is not valid nor is the page to manage the subscription. DON’T buy from them.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - deducted money and kept on deducted every month (June 4, and 26 June ) twice so far even after email confirmation received that the the order has cancelled for recurring monthly order. When I contacted second time the email id does not exist.

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of these sellers

Beware of these sellers. Nowhere on my order did I agree to a subscription, and after reading other reviews I contacted them to ensure I was not charged again. They didn't respond, and proceeded to deduct from my account again. Save yourself the hassle and avoid Yuri

June 28, 2026
Unprompted review

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