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OrbitRemit Reviews 

34,271
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,405 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the intuitive platform that consistently makes sending money overseas fast, reliable, and entirely straightforward. Many people frequently note the exceptional customer care, competitive exchange rates, and impressively quick response times when assistance is required. Consumers note that funds usually arrive promptly, providing great peace of mind for families sending money. However, some people mentioned experiencing unexpected transfer delays and lengthy verification processes during certain transactions. A few consumers also expressed frustration regarding prolonged document requirements and difficulties when trying to resolve support queries with agents. These occasional issues can sometimes make the overall sending process feel much slower than expected.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and reliable money transfers with good... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting that transfers are quick and... See more

User experience

Consumers find user experience to be positive, highlighting exceptional, streamlined fund processing and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Response time

Customers had positive experiences with response time, highlighting fast transfers and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Orbit Remit is reliable. And that's what you need when other people are depending on financial remittances for rent and food, study and materials. To know the money will get there quickly with a minim... See more

Rated 5 out of 5 stars

I've been using OrbitRemit services for more than 6years now. Always happy and satisfied with their services. Once I have mistakenly put wrong details to my transaction, and they responded and solve... See more

Rated 5 out of 5 stars

Remitting money through OrbitRemit is simple & painless, with good exchange rates & very low fees. Status advice is brilliant & the speed at which the recipient receives the money is extremely fas... See more

Rated 5 out of 5 stars

This is my absolute go-to for sending money. It's lightning-fast and has the cheapest flat fees around. No muck-around or hidden costs, just straight to the point. I've been using this service for a d... See more


Company details

  1. Money Transfer Service
  2. Payment Service

Written by the company

We are an online, international money transfer solution. We get money to where it is needed most, at the best possible exchange rate for the lowest possible fees!


Contact info

4.8

Excellent

TrustScore 5 out of 5

34K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(34,271)

1,266 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible experience

Twice a week, I had double the trouble of transferring. The first time they required me to verify my account with a detailed bank account, job, address, ... I had sent everything on that day, but no one answered me. After 4 days, I had to send a lot of emails like spam to ask them about my payment, and thank god my case is solved. But today, I choose to believe them one more time. And again they required me to verify my details. I am so disappointed now and never again!!!

September 4, 2026
Unprompted review
OrbitRemit logo

Reply from OrbitRemit

Hi Chi,

Thank you for sharing your feedback. We apologise for the delay and understand the frustration this has caused. We did attempt to contact you by phone to discuss it directly, but were unable to reach you.  As a regulated financial institution, we're required to complete additional steps before a transfer can be finalised. These requirements are not optional and apply consistently to protect our customers and meet our obligations. Your transfer has since been completed.

We've followed up by email and encourage you to reply there with a suitable time for us to call, we're happy to walk through what happened and answer any questions. Thank you for your patience and understanding, we hope to speak with you soon.

Kind regards,
OrbitRemit

Rated 5 out of 5 stars

Orbit had made a wonderfull job

Orbit had made a wonderfull job, when I had struggle with the payment, then the payment was void, I didnt notice about that next day, the rates would changed, they help me to replace and creat a new payment for me, which it very helpful and I glad to use orbit, once again I woumd like ro thank you guys for did a great job!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

5 Years of Reliable Service with OrbitRemit

I’ve been using OrbitRemit for the past 5 years, and it has never disappointed me. The service is always smooth, reliable, and hassle-free, and I’ve never had any issues with money transfers. They also offer very competitive exchange rates. Highly recommended!

July 13, 2026
Rated 5 out of 5 stars

Made a transfer with orbitremit

Made a transfer with orbitremit. Unfortunately I forgot the reference number so transfer couldn’t go through. Through the orbit remit support messages, the process to rectify my mistake was make very easy, with clear, precise instructions. Once they received required information from me, transfer was made nearly immediately. All staff were very professional, prompt, and extremely easy to communicate with.

August 16, 2026
Unprompted review

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