Such a professional company, very helpful and very kind people that you speak to, they make you feel so at ease, willing to listen and patient when asking questions. They applied for a blue badge for... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The kindness and understanding of all staff. The ease of working through the form with someone who understands your needs. The fact that I had applied previously and been refused even though I d... See more
A very quick response to my original query. A thorough job in helping to fill out my application form. Regular check-ins to make sure my application was proceeding as expected. No heavy handed approac... See more
Kinly responded quickly,almost immediately,to my enquiry.My case was examined and forms completed and my money (back dated) was in my bank account within 6weeks. The paperwork involved in claiming... See more
Company details
Written by the company
Specialist support to help older people live independently for longer. At Kinly, we help you navigate and unlock the government benefits and services available to people over 66.
Contact info
Avon House, W14 8TS, London, United Kingdom
- 020 3957 9510
- info@kinly.org.uk
- kinly.org.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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We got the help we needed. Iare so grateful for all your help
We are so grateful for all your help, we couldn't have managed without all your help filling in all forms. Thank so much .
August 18, 2026
Professional & efficient 5+
Everything about the process was professional and efficient. I cannot credit the team hight enough. Can I give then a 5+
August 17, 2026
When contacted ur company someone…
When contacted ur company someone always try help out very satisfied and never kept waiting in this day and age that’s good enough for me thanks for ur help Douglas Wilson
August 26, 2026
i could not have managed to fill the…
i could not have managed to fill the forms in myself,you did all the work and could not have
August 5, 2026
Applying for Attendance Allowance
An excellent company and were most helpful in my successful application for Attendance Allowance
August 28, 2026
Kinly
I read about this service set up by Iceland super market on google news in July and decided to phone just for more information and the lady I spoke with was so kind and helpful. She made me feel comfortable with the questions asked. Now I have been paid something I never thought I qualified for. Thank you Kinly for your service.
September 5, 2026
Unprompted review
the service is excellent staff nice and…helpful
the service is excellent staff nice and patient i hate filling in forms as I am a bit dialectic and us lay give up
September 3, 2026
Kinly completed all the complicated…
Kinly completed all the complicated application on my behalf and continued monitoring and how the application was progressing for decision by the Dept for Works and Pension.
Although, Kinly had their own interests in the approval of the application in respect of their own benefits, but it seems their desire to help the applicants outweighed their own interests. It's really commendable.
I must also say that staff are really friendly and helpful to work with.
September 3, 2026
Reply from Kinly
Dear Mr Pero,
Thank you for your kind feedback. We're delighted our team could successfully support you through the complicated application process. It means a lot to hear that your experience with our staff felt genuinely friendly and helpful. If you know of anyone who may also benefit from our service, we do have a referral scheme in place and would be happy to help. Please do get in touch anytime if you need further support in the future.
Best wishes,
The Kinly Team
Excellent service
Everything about the experience went smooth from applying to receiving. The staff were excellent & it was stress free because of Kinly, it only took 6wks & i would highly recommend Kinlys friendly service.
September 4, 2026
Well I was unaware I had signed up for…
Well I was unaware I had signed up for my claim to be monitored. So can’t say I am best pleased to be presented with a bill for £410 approx!
September 4, 2026
Reply from Kinly
Dear Brigid,
Thank you for your comment, although we're sorry to hear of this miscommunication. We always aim to be as transparent as possible at the start and throughout the process, including around fees. We'll be in touch directly to ensure you are not out of pocket. In the meantime, please don't hesitate to get in touch if you have any further queries.
Best wishes,
The Kinly Team
Everything was straightforward and…
Everything was straightforward and easy, leading to a sucessful claim
September 4, 2026
Stress free application process.
The whole process from beginning to end was hassle free. Kinly managed everything apart from a few documents that required a few boxes ticked, dated and signed.
September 3, 2026
The interview process for obtaining the Attendance Allowance>
The ladies who spoke to me were courteous, understanding and efficient. They explained the nature of the process and what the time lines should be. Professional throughout.
August 6, 2026
Everything from start to finish with…
Everything from start to finish with the claim was made very easy. All the staff were extremely efficient.
September 3, 2026
Reply from Kinly
Good morning,
Thank you for your lovely feedback. We're really pleased to hear this and that our service led to a successful outcome for you. If you know anyone else who might benefit from our support, we do have a referral scheme in place. We're here anytime you need any further support.
Best wishes,
The Kinly Team
Support is always helpful
September 4, 2026
Easy process
August 28, 2026
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