FedEx Reviews 

I dont even have comment for this carrier.
If you do what you dont know to do than it looks exactly like this company.
Do you need help ? Dont expect help

Organised Crime: imported product value to £132 got charged £40!! .. NO way of getting through to a human ... online attempts send you round endless useless loop... I hope they go bust soon.

FedEx Netherlands - probably the most moronic company of the face of the planet. Shame on your drivers and shame on each of your executives!

If you want your package to be lost, ship with FedEx

Remember when Fed Ex was one of the best companies in the country? How far down they’ve gone. If they don’t kill you on the streets from overly aggressive driving they certainly will as they run you ragged while not helping find the package of medical supplies they lost. I would never never never use them, ever.

My parcel (882750136606) was not delivered on Friday, the 18th, as expected, even though I was at home during the specified delivery window (10:20–14:20). Later, I received a notification stating that the parcel would be delivered to a pickup point at, and that I would receive a confirmation message before collecting it. However, I have not received any such message.

Instead, the online tracking information now indicates that the parcel is being held at Amsterdam Schiphol Airport, where it has been for over a week. I have contacted FedEx multiple times by phone to try and resolve this, but despite my efforts, the parcel has still not been delivered. My package continues to be marked as “out for delivery” each day—only for the delivery to not occur by the end of the day. This pattern has repeated daily without resolution. All the conversations with representatives via phone have not changed the situation.

Extremely poor service. A pick-up appointment was scheduled three times (!) and not once did anyone show up. I stayed home for nothing on all three occasions, even though I had other appointments planned. When I call customer service, I'm left waiting on hold for ages.

The closest thing to organized crime I've ever come across. Got an invoice for import tax... paid promptly. Then they did not want to delver in my mailbox. No where anywhere does it state that they need my signature. Why then not deliver it? Probably to extort me. So Then they sent me another invoice for an advance commission. Wait what?

They are not even worth for 1 star. Since Thursday I am waiting for my parcel.

For Thursday they were gonna deliver my parcel until 2:30 pm but they didn’t then they updated the time for that day and I had to wait till 10 pm and of course they didn’t come and we couldn’t go to the municipality, who they are only open till 8 pm for the Thursday’s. Since my boyfriend working on weekdays we had to postponed for this Thursday.

They didn’t even try for Friday, I waited till noon for the expected delivery time. I got an email afternoon says expected delivery on Monday till 10pm.

On Monday I waited till 7pm, after they updated says we will deliver your parcel on Tuesday. So I canceled my plans for today because it’s an important parcel!

And today at 7:32 AM I got an another email, it’s says delivery on Wednesday. Since I am working on the weekends I have things to do on weekdays! And now I have to cancel my plans on tomorrow as well!

Are they kidding with me!!

We have jobs to do as well! It is unacceptable for them to lock me up in the house all day like this!

I am complaining to whoever is responsible for this situation.

Fedex does a great job at not delivering your package. even after calling them 3 times, being promised that its going to get delivered the upcoming day, nothing happened.

oh, you want the package to bve delivered to a pickup point? that will be 3-5 days. do you want to pick it up at sorting facility? guess what - thats not possible.

the only thing they are good at is telling you that they will have to send the parcel back and charging you import duties.

882141123340

After 3 weeks I still have not received my order. Fedex is pretending to trying to deliver my package, but most (If not all)of the time they do not truly ring the doorbell and actually deliver. After maybe 1-2 real attempts, which I could not influence.This happened at least 7 times where I was at home at the time they daid they where here. I even reached out to fedex customer service and they confirmed that something fraudulent is happening, that it should be priority delivered between 10.30 am and 14.30, and that they would deliver it the next day. Sadly I got misled again and waited for nothing.And this happened at least 5-6 times after that. You also will never get the opyion yo schedule it or deliver it to a collection point. And as I said, even if you do schedule by calling customer service, it will be futile. I lost faith in receiving my order. From now on I will contact every company that might use Fedex to check if they do and ask them for other options.

Not just once — every shipment has gone wrong.

Just to name a couple of past experiences:

I once went to a designated pick-up point, only to be told they don’t work with FedEx at all.

Another time, I was told the package would be delivered to a pick-up point, but when I got there it wasn’t there — instead, they had randomly sent it to my home.

This time I am still waiting for my delivery for 10 days, The website barely works, and I had to wait a long time just to reach a chat agent. When I finally did, we agreed the package would be left in a safe place — but that was completely ignored by the driver. And of course today I received the usual message saying “delivery attempt failed” because I wasn’t home — again.

Just like so many other complaints on here, Driver was too lazy to come down our road and deliver package. Have been home waiting on package that requires signature to only have tracking updated to say “delivery attempted. No one home or business closed”. Just like pretty much everyone else in America, we have outdoor cameras and to no one’s surprise, NO FedEx truck was seen. No “missed you” note left. NO delivery attempted was made. Called customer service to be told, I can do their job for them and pick up my own package (20 miles away) the following day because they don’t reroute (or should I saw make their employees work/do their jobs). I can’t trust these scumbags to actually deliver my package, so I guess I will do their job and go pick up my package!

This company is worthless and impossible to contact. I ordered a package but it was not delivered because the address was incorrect. The adres was correct. Then I can not reach them. DO NOT SEND A PACKAGE WITH THEM!!

I'd give zero stars if possible. They lost a package of mine over a month ago. I tried to call and it was all automated services and no options to help me. I had to drive 25 minutes to the closest store their staff couldn't help me. They employee at the store was able to get me on the phone with an actual phone rep who told me that they couldn't help me. Even their tracking showed the last update was weeks ago from a facility in another state. Just gone...over a hundred dollar item gone.
Today my Chewy order was delivered (not my missing package)... they used fed ex. The box was crushed.
How is this acceptable? For the record I never chose Fed Ex to deliver. The companies I ordered from used them.
From now on I will be more selective with the companies I order through. If it's Fed ex delivering it's a No for me!

Incredible fast. Within 24 hours we received our package from the U.K. with the super fast service of FedEx.

If I send a package to the U.K. it can easily take 3 weeks!! So I was amazed by their prompt service.

I received a delivery sms with a link, it would be great if you could mention in the sms from which company you ordered, than I easier trust to click on the link.

Fedex lost our package they gave us never ending excuses and bla bla they promised someone would call us back well two weeks later no package no call nothing. Terrible service its not the fedex that used to be.

Worst delivery company ever! They send you email with the time slot they will deliver and they do not make the delivery. Also impossible to change delivery date/time and very hard to contact them

ordered from eBay in Japan, item arrived in my country. had to pay 87 euros for import for an order that cost me 300, which isn't the main issue. package takes a long time to arrive, so I use the tracking number. says my order was delivered and signed while I wasn't even home.. no way to contact the driver for a confirmation. since it was 2 weeks overtime. they refuse to give me any sort of compensation..

This is a terrible company stay away or you will lose your money. report to ROSE LANE GP if you want to get a refund