FedEx Reviews 

Awful delivery estimates, "you package will be delivered between 9-18" on a WORKDAY. Ridiculous, thats a 9h window. Then they lied two days in a row about it being delivered the next day. Then I talked to customer service and they said it will be delivered tomorrow. Today I contacted customer service and they said I hadn't given sufficient information so it will be returned.

What a joke of a company.

The service is a disaster. My package has been stuck somewhere for a week now and I get no updates. I cant contact customer service, when I call I only get bots telling me nothing... This is terrible!

Got hit with an invoice of €13.78 about half a month after delivery. Of that 1.78 was sales tax, and the other 12.00 were "service costs". I payed shipping costs when making the order.

Shit, that's all you need to know.

My package has been sitting in a FedEx Facility in Charlotte, North Carolina since yesterday. It hasn’t moved from that location since then. I’m really pissed off. 😠

I had an important package for a Bday. They had plenty of time. The day of scheduled delivery they changed the day! They spoiled my surprise. Kept on reprogramming. Awful telephone service with a dumb computer assistant!!! No excuse since AI !

Priority Delivery does not mean anything. Sent a package from Italy on 23/12 paid 83 euros for priority delivery and in the 29/12 is still not gotten to destination in Groningen. From the tracking is has been in The Netherlands in RODEN NL since 24/12.

In what sane universe does a service literally titled “priority”:

- doesn’t show up, claims “recipient unavailable” and brings a big heavy package to a pick-up point far away?
- early in afternoon, reschedules your package which is one last-mile hop away?
- loses your package by never collecting it from the drop-off point?
- doesn’t deliver on Saturdays whilst other, non-priority, carriers do?

Seriously, I worry every time I have to send or receive something valuable or urgent with FedEx.

After multiple chats still no propper service nor delivery.
For weeks pending now and still no tracking.
I now it pending pick up courier at airport for 3 weeks or so.
Worst service

Fedex lies on the so-called "proof of delivery"! Twice, not once but twice in just one week they have delivered my parcel/order to someone else and claim it has been "delivered" at the home address. The seller, the website I bought the product from, they all try to wash their hands because "it has been delivered"; they have "proof of delivery". Why is there even a requirement of a signature if they let their drivers let anyone, just anyone, sign on behalf of the rightful recipient, without asking for an identification, without writing the name down and without at least leaving a note in the mailbox with the information where the package is. No, instead they let the drivers just claim it "has been delivered" (while the recipient wasn't at home). Twice in a week! Last week they claimed my package was delivered on Wednesday, the signature was unidentifiable, the name of the recipient - inexistant. And guess where my package turned out to be? At my number but just not my street, but a street further! If not for the honesty of the inhabitant of that street, who brought it to me 2 days later, I would never know where my package was. Still, they just claim "delivered", here is the "proof"! And guess what, today I was expecting another package, unfortunately again by fedex. And guess what, it happened again. This time I was at home. On my request, the seller put a note to the transportist: "Do not deliver to neighbours", and the seller even paid extra to make the driver call me when he was trying to deliver. Guess what, no call, no ringing of the bell, no package, but status "delivered at home address". Where will my package be this time? Yet another street with my house number, different this time? If their drivers can't even get a street address right - there are signs everywhere, by the way - they should at least stop lying that it was delivered at the home address and start requesting identification of the people who sign!!! If it's not MY signature on the receipt, it's no proof of delivery, it's fake!

I was supposed to receive my parcel yesterday. Then they rescheduled my delivery to today. I received a call this morning from the delivery guy. He told me that he will be there around 2pm. 2pm,3pm,4pm.. Nobody showed up. Then I received an email at 5pm for a rescheduled delivery for tomorrow… They are playing with us. Shame on Fedex

I had a friend journalist in the Ukraine and fedex had a partner there.
He needed urgent a satellite phone and fedex did it so thank you!

My package is since 16 October on hold in Calenzano Fi. This is the fourth time, this is happening to me. I’m pissed of by this awe full service. There is no any update for delivery.

Fed Ex customer service team are incredibly difficult to deal with. They also provide contradictory information over the phone to what is written in their email communication.

I have been waiting on the delivery of a parcel from the UK since September 2nd. (It is now October 16th.)
The delivery person attempted delivery once. I contacted the customer service to say that there is no one home to receive the package during regular working hours.
Fed Ex customer service agreed over the phone to have my package delivered to a collection point near my house instead. When I received the email confirmation of this, it said my package could be collected from the Fed Ex warehouse an hour's drive from my house. When I contacted them about this, I was told the package could only be delivered to my house or collected from that warehouse. There were no other options.
I was also told the warehouse is only open during normal weekday working hours; not in the evenings or on a Saturday.
In order to receive my parcel I would have to take time off work to either stay at home all day to wait for my package (Fed Ex would not give me a rough eta of the parcel delivery time either!), or I would have to travel to the warehouse during work hours.

I agreed to another delivery attempt at my home address. The driver never arrived at my house and then updated the online tracker to say I had received and signed for my package. I contacted customer services to say this was not true.
Then they told me my package had actually gotten "lost". Fed Ex have not been able to locate my package since!

I am incredibly disappointed and angry at the ordeal I've been put through the last few weeks and I STILL don't have my package.
Fed Ex are a disgrace and very unprofessional and unaccommodating to their customers.
I will never use their services again.

I have no choice to give "one star", otherwise, I would like to give "0 star";
Completely useless delivery service with bad update system, let customers to wait for the whole day. Well, there is a time indication, but just a decoration. Waited until end of the day, no any updated info, without any call or message. I tried to call the customer service, only stupid AI answer machine...Only, the best of their service, the Al voice sounds like a real person...hahaha
However, I have no choice to use their service, because the goods are delivered by merchant, not by me. I won't use it by myself for ever...
The worst experience ever!

Extremely bad service. Looks like they don't want to deliver packages at all. How stupid a courier could be if they take a picture of the back door instead of entering through the front entrance with our receptionist in the office? No calls were made. Already the 2nd time. Never use this delivery.

Worst shipping company in the planet, every time someone used them to send me something EVERYTHING goes wrong, always! And you can never talk to real people on the phone, it’s only stupid robots!

Until now, I thought DPD held the reigns of absolute courier crap, but these guys are way ahead of them! A cheeky guy from Dordrecht said they couldn't deliver my parcel because neither I nor my neighbors were home, and I had to drive 60 km to their place. If you always arrive at noon, it's probably no wonder, geniuses! For a service I paid €100 for, this is absolute crap!

Watch Worksheet to USA

The new watch worksheet to send a wristwatch to the USA is absolutely the most moronic thing ever invented.

If i use DHL express they just deliver it as is, but now I have to send Fedex lists of details with the price of a movement piece or price of the battery...

Absolute clowns.

Imagine you wake up to see they cured deadly diseases, then you find the love of your life and after that you win the lottery but then you have to deal with Fedex and it's STILL the worst day ever. Literally everything is bad, customer service, website, reliability... Just go with anyone else