No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed
Company replied
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No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed
Company replied
quick delivery. I made a mistake ordering and got credited without a problem. Hudson reed sent the coreect product fast. Good pricing
Company replied
We have bought twice from this business we are based in Spain. Excellent communication very good customer service when we had delivery issues ( not the fault of Hudson Reed) the problem was sorted ve... See more
Company replied
Julian was fabulous he replied immediately and resolved my issues. Because of him I will recommend Hudson Reed and will purchase again for sure. Very good quality
Company replied
En Hudson Reed, entendemos que crear el baño de sus sueños puede ser un reto y por ello ofrecemos una excelente gama de productos que complementarán cualquier cuarto de baño, cocina o espacio, ya haya sido decorado en estilo tradicional o contemporáneo. Cada producto ha sido fabricado con materiales de alta calidad para asegurarle una instalación rápida, simple y un producto duradero que creará un look elegante. Ahora es posible crear el cuarto de baño de sus sueños a un precio muy asequible. Hudson Reed ofrece a sus clientes una garantía de la devolución del dinero, servicio de entrega profesional y fiable. Nuestro experto y amable servicio de atención al cliente estará encantado de asistirle en caso de cualquier duda o cuestión.
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Entregas de 3 a 10 días laborables.
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Product is great but it was not very well protected in the box given the weight and fragility of the radiator. It had various places of damage from transport.
Reply from es.hudsonreed.com
Reply from es.hudsonreed.com
Provides the products we were looking for. Efficient delivery. Very helpful Customer services.
Reply from es.hudsonreed.com
Beautiful product,as described on their website.
Reply from es.hudsonreed.com
The product is good and works!
The delivery however was risky! Packaging was torn and open on the radiator. The valves were received before the radiator.
Both deliveries were left at our gate but nobody rang the bell and we were in the house, we have a drive and can hear very clearly if the door bell was rang!
Only by chalking around the gate did we know it had been delivered!
Reply from es.hudsonreed.com
Reply from es.hudsonreed.com
I was looking for a radiator to replace a broken one. Preferably with connections that were almost the same as the old one. Hudson Reed had exactly the right radiator, beautiful design and for a great price. Delivered neatly packaged.
Reply from es.hudsonreed.com
Product is very high-quality and the delivery time was very short. I am impressed.
Reply from es.hudsonreed.com
Easy to use website, good communication, delivered in estimated delivery time
Reply from es.hudsonreed.com
The order process on line was efficient. The delivery was on time to Almunecar, Spain. Product has been delivered in good condition but not installed.
Reply from es.hudsonreed.com
You need to pay for the delivery, and more if you return an item, the return policy is not fair !
Reply from es.hudsonreed.com
Reply from es.hudsonreed.com
Ordered a few radiators from Hudson Reed and they look good as well as keep the flat warm! Customer service were very quick at locating my orders.
A small note - would recommend not offering the electric radiators without thermostat as there is no way to switch it off without turning the mains off. I would always buy with a thermstat!
Reply from es.hudsonreed.com
Very easy to understand website, delivery time very good and also the price, excellent.
Reply from es.hudsonreed.com
easy to order various ways to pay and good delivery times
Reply from es.hudsonreed.com
An excellent product at a very good price and delivered very quickly.
Reply from es.hudsonreed.com
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