es.hudsonreed.com Reviews 

5,914
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed

Company replied

Rated 5 out of 5 stars

quick delivery. I made a mistake ordering and got credited without a problem. Hudson reed sent the coreect product fast. Good pricing

Company replied

Rated 5 out of 5 stars

We have bought twice from this business we are based in Spain. Excellent communication very good customer service when we had delivery issues ( not the fault of Hudson Reed) the problem was sorted ve... See more

Company replied

Rated 5 out of 5 stars

Julian was fabulous he replied immediately and resolved my issues. Because of him I will recommend Hudson Reed and will purchase again for sure. Very good quality

Company replied

Company details

  1. Bathroom Remodeler
  2. Boiler and Heating Service
  3. Interior Designer
  4. Plumber

Written by the company

En Hudson Reed, entendemos que crear el baño de sus sueños puede ser un reto y por ello ofrecemos una excelente gama de productos que complementarán cualquier cuarto de baño, cocina o espacio, ya haya sido decorado en estilo tradicional o contemporáneo. Cada producto ha sido fabricado con materiales de alta calidad para asegurarle una instalación rápida, simple y un producto duradero que creará un look elegante. Ahora es posible crear el cuarto de baño de sus sueños a un precio muy asequible. Hudson Reed ofrece a sus clientes una garantía de la devolución del dinero, servicio de entrega profesional y fiable. Nuestro experto y amable servicio de atención al cliente estará encantado de asistirle en caso de cualquier duda o cuestión.

es.hudsonreed.com

Written by the company

Lujo para todos a precios muy asequibles. Envío gratuito para cualquier pedido que supere los 400€.
Ofrecemos garantías de entre 3, 5, 10 y 20 años en toda nuestra gama de productos. Nuestros productos han sido fabricados con materiales de la más alta calidad para crear un ambiente lujoso muy práctico. Ofrecemos envío gratuito para pedidos superiores a 500€ y gastos de envío de 24,95€ para pedidos inferiores a 500€

Garantías de entre 3, 5, 10 y 20 años en toda nuestra gama de productos.

Entregas de 3 a 10 días laborables.

Con Hudson Reed puede conseguir el baño de sus sueños independientemente de si prefiere un estilo clásico o moderno. Hudson Reed le ofrece una extensiva gama de productos de la más alta calidad disponibles a precios muy asequibles. Nuestra colección incluye: muebles de baño, grifería de baño y cocina, duchas expuestas y empotrables, calefacción e iluminación para todo el hogar.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.5

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(5,914)

493 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good product

November 13, 2024
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Reply from es.hudsonreed.com

Dear John

We’re glad to hear that you’re satisfied with the product and the delivery time. Your satisfaction is important to us, and we appreciate your trust.

We look forward to providing you with the same excellent experience in the future.

Best regards,
The Hudson Reed Team

Rated 4 out of 5 stars

Product is great but it was not very…

Product is great but it was not very well protected in the box given the weight and fragility of the radiator. It had various places of damage from transport.

October 8, 2024
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Reply from es.hudsonreed.com

Dear Aaron

We’re glad to hear that you’re satisfied with the product itself, but we’re truly sorry to learn about the issues with its packaging and the damage caused during delivery. At Hudson Reed, we strive to ensure our products reach our customers in perfect condition, and we deeply regret this inconvenience.

To assist you further, we kindly ask you to send us some photos of the damage to the radiator and the packaging. This will help us assess the situation and provide you with the best possible solution.

You can send the photos to our customer service team at infoes@hudsonreed.com

We’re here to help and will work to resolve this matter as quickly as possible. Thank you for bringing this to our attention, and we appreciate your understanding.

Kind regards,
Hudson Reed Customer Service Team

Rated 5 out of 5 stars

Very good service!!

Very good service!!! Top quality product

September 9, 2024
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Reply from es.hudsonreed.com

Dear Charles,

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and the quality of the product. It's always our goal to provide top-notch experiences for our customers. If you ever need anything else or have further feedback, don't hesitate to reach out. We look forward to serving you again!

Kind regards,
Hudson Reed Team

Rated 5 out of 5 stars

Quality products and services

Provides the products we were looking for. Efficient delivery. Very helpful Customer services.

August 19, 2024
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Reply from es.hudsonreed.com

Dear Laura,

Thank you for taking the time to share your experience.

We are delighted to hear that your experience was very positive and that you are satisfied with both the delivery service and our costumer service. We hope you enjoy your Hudson Reed products.

We remain at your full disposal, and we look forward to seeing you soon on our website!

Kind regards,
Hudson Reed Team

Rated 5 out of 5 stars

Beautiful product,as described on their…

Beautiful product,as described on their website.

July 9, 2024
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Reply from es.hudsonreed.com

Dear Niki,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are satisfied with the services that we provide.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

All good

All good, Product, Contact, Delivery,

July 15, 2024
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Reply from es.hudsonreed.com

Dear Maria,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are satisfied with the services that we provide.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 4 out of 5 stars

The product is good and works!

The product is good and works!
The delivery however was risky! Packaging was torn and open on the radiator. The valves were received before the radiator.
Both deliveries were left at our gate but nobody rang the bell and we were in the house, we have a drive and can hear very clearly if the door bell was rang!
Only by chalking around the gate did we know it had been delivered!

July 16, 2024
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Reply from es.hudsonreed.com

Dear Steve,

Thank you for taking the time to share your experience.

We are sorry to hear about the inconveniences you have had with the delivery of the products, I assure you that your comments will be taken into account in order to offer you the best possible service in the delivery of your orders. On the other hand, we are happy to know that you are satisfied with both the quality of the products purchased, as well as with our customer service. We hope you enjoy your Hudson Reed products.

We remain at your complete disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

I am very happy with the service…

I am very happy with the service provided.

June 21, 2024
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Reply from es.hudsonreed.com

Dear Klant,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are satisfied, both the quality and design of our products.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

Lots of choice and beautiful design

I was looking for a radiator to replace a broken one. Preferably with connections that were almost the same as the old one. Hudson Reed had exactly the right radiator, beautiful design and for a great price. Delivered neatly packaged.

March 29, 2024
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Reply from es.hudsonreed.com

Dear Dirk,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are satisfied, both the quality and design of our products.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

Product is very high-quality and the…

Product is very high-quality and the delivery time was very short. I am impressed.

June 14, 2024
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Reply from es.hudsonreed.com

Dear Logan,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are satisfied, both the quality of our products and with our delivery times.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good communication, delivered in estimated delivery time

May 20, 2024
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Reply from es.hudsonreed.com

Dear Mark,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are satisfied, both the quality of our products and with our customer service.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

Electric towel heater

The order process on line was efficient. The delivery was on time to Almunecar, Spain. Product has been delivered in good condition but not installed.

May 13, 2024
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Reply from es.hudsonreed.com

Dear Michael,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are satisfied, both the quality of our products and with our customer service.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

Looks even better than the pictures

Beautiful bath

May 29, 2024
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Reply from es.hudsonreed.com

Estimado cliente,

Gracias por tomarse el tiempo para compartir su experiencia.

Tras comprobar el seguimiento de su pedido, la empresa de transporte confirma que fue entregado, hemos informado a nuestro equípo de atención al cliente para que le contacten y corroboren con usted la situacion.

¡Quedamos a su entera disposición y nos vemos pronto en nuestra web!

Atentamente
Equipo de Hudson Reed

Rated 2 out of 5 stars

You need to pay for the delivery

You need to pay for the delivery, and more if you return an item, the return policy is not fair !

April 19, 2024
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Reply from es.hudsonreed.com

Dear Shea

Thank you for taking the time to share your experience.

One of our customer service agents has contacted you to proceed with your return, as we advice in our Terms and Conditions: Any return made because the customer wanted to return the product, the shipping costs are the responsibility of the customer.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 4 out of 5 stars

Delivery was perfect

Delivery was perfect. And the products we bought are also great.

March 1, 2024
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Reply from es.hudsonreed.com

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are very satisfied with both the quality of our products and the delivery service. We are very flattered by your comment.

Furthermore, we remain at your entire disposal, hope to see you soon on our website!

Kind Regards,
Hudson Reed Team

Rated 5 out of 5 stars

Great quality radiators, very responsive customer service

Ordered a few radiators from Hudson Reed and they look good as well as keep the flat warm! Customer service were very quick at locating my orders.

A small note - would recommend not offering the electric radiators without thermostat as there is no way to switch it off without turning the mains off. I would always buy with a thermstat!

January 2, 2024
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Reply from es.hudsonreed.com

Dear Emily,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are very satisfied with both the quality of our products and our customer service team. We are very flattered by your comment.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

Very easy to understand website

Very easy to understand website, delivery time very good and also the price, excellent.

February 12, 2024
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Reply from es.hudsonreed.com

Dear Carmen,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are very satisfied with both the quality of our products and the delivery service. We are very flattered by your comment.

Furthermore, we remain at your entire disposal, hope to see you soon on our website!

Kind Regards,
Hudson Reed Team

Rated 5 out of 5 stars

*****

*************

November 30, 2023
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Reply from es.hudsonreed.com

Dear Gordon,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that you are very satisfied with the product and the customer service. We are flattered by your comment.

We remain at your entire disposal and see you soon on our website!

Sincerely
Hudson Reed Team

Rated 5 out of 5 stars

easy to order various ways to pay and…

easy to order various ways to pay and good delivery times

November 15, 2023
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Reply from es.hudsonreed.com

Dear David,

Thank you for taking the time to share your experience. We are delighted to know that your experience was positive and purchasing process was easy to follow.

See you soon on our website!

Best regards
Hudson Reed Team

Rated 5 out of 5 stars

An excellent product at a very good…

An excellent product at a very good price and delivered very quickly.

November 10, 2023
es.hudsonreed.com logo

Reply from es.hudsonreed.com

Dear Barry,

Thank you for taking the time to share your experience.

We are delighted to know that your experience was positive and that both the customer service and the product meet all your expectations. At Hudson Reed we are flattered by your comment.

We remain at your entire disposal and see you soon on our website!

Kind regards,

Hudson Reed Team

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