No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed
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quick delivery. I made a mistake ordering and got credited without a problem. Hudson reed sent the coreect product fast. Good pricing
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We have bought twice from this business we are based in Spain. Excellent communication very good customer service when we had delivery issues ( not the fault of Hudson Reed) the problem was sorted ve... See more
Company replied
Julian was fabulous he replied immediately and resolved my issues. Because of him I will recommend Hudson Reed and will purchase again for sure. Very good quality
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Company details
Written by the company
En Hudson Reed, entendemos que crear el baño de sus sueños puede ser un reto y por ello ofrecemos una excelente gama de productos que complementarán cualquier cuarto de baño, cocina o espacio, ya haya sido decorado en estilo tradicional o contemporáneo. Cada producto ha sido fabricado con materiales de alta calidad para asegurarle una instalación rápida, simple y un producto duradero que creará un look elegante. Ahora es posible crear el cuarto de baño de sus sueños a un precio muy asequible. Hudson Reed ofrece a sus clientes una garantía de la devolución del dinero, servicio de entrega profesional y fiable. Nuestro experto y amable servicio de atención al cliente estará encantado de asistirle en caso de cualquier duda o cuestión.
es.hudsonreed.com
Written by the company
- Lujo para todos a precios muy asequibles. Envío gratuito para cualquier pedido que supere los 400€.
- Ofrecemos garantías de entre 3, 5, 10 y 20 años en toda nuestra gama de productos. Nuestros productos han sido fabricados con materiales de la más alta calidad para crear un ambiente lujoso muy práctico. Ofrecemos envío gratuito para pedidos superiores a 500€ y gastos de envío de 24,95€ para pedidos inferiores a 500€
Garantías de entre 3, 5, 10 y 20 años en toda nuestra gama de productos.
Entregas de 3 a 10 días laborables.
Con Hudson Reed puede conseguir el baño de sus sueños independientemente de si prefiere un estilo clásico o moderno. Hudson Reed le ofrece una extensiva gama de productos de la más alta calidad disponibles a precios muy asequibles.
Nuestra colección incluye: muebles de baño, grifería de baño y cocina, duchas expuestas y empotrables, calefacción e iluminación para todo el hogar.
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4.5
Excellent
6K reviews
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No proper packaging
No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed
July 28, 2026
Reply from es.hudsonreed.com
Dear Manuel,
Thank you for your feedback. We are very sorry to hear about these issues and understand your disappointment.
We take comments like yours very seriously. We have already escalated the matter to our Customer Service team and requested that they contact you directly as soon as possible to investigate the issues reported and work towards a satisfactory resolution at the earliest opportunity.
Please accept our sincere apologies for the inconvenience caused. We appreciate you bringing this matter to our attention and will do our utmost to assist you.
Kind regards,
Julian
Customer Service Team
Hudson Reed
great service
quick delivery. I made a mistake ordering and got credited without a problem. Hudson reed sent the coreect product fast. Good pricing
July 27, 2026
Reply from es.hudsonreed.com
Dear Alexandra,
Thank you very much for taking the time to share your feedback.
We are delighted to hear that you were satisfied with both the speed of delivery and the service you received. We understand that mistakes can sometimes happen when placing an order, so we are pleased that we were able to resolve the issue quickly.
It is also wonderful to know that you received the correct product promptly and found our pricing competitive. We continuously strive to offer excellent value alongside high-quality products and reliable customer service, so your comments are greatly appreciated.
Thank you for your trust in Hudson Reed. We look forward to serving you again in the future.
Julian
Customer Service Team
Hudson Reed
Very good service
July 20, 2026
Reply from es.hudsonreed.com
Dear Jacqueline,
Thank you very much for taking the time to leave us a review.
We are delighted to hear that you were pleased with the service you received. Providing excellent customer service and making the purchasing experience as smooth as possible are always our top priorities, so it is wonderful to know that we met your expectations.
We truly appreciate your kind feedback and your trust in Hudson Reed. Comments such as yours are a great motivation for our team.
We hope to have the opportunity to assist you again in the future.
Julian
Customer Service Team
Hudson Reed
Julian was fabulous he replied…
Julian was fabulous he replied immediately and resolved my issues. Because of him I will recommend Hudson Reed and will purchase again for sure.
Very good quality
July 30, 2026
Unprompted review
Reply from es.hudsonreed.com
Dear customer,
Thank you for your wonderful review!
We're delighted to hear that Julian was able to resolve your issues quickly and provide the support you needed. We take great pride in delivering excellent customer service, so it's fantastic to know that your experience has left such a positive impression.
It's also great to hear that you're happy with the quality of your purchase. Your recommendation means a lot to us, and we truly appreciate your trust in Hudson Reed.
We look forward to serving you again in the future!
Kind regards,
Raffy
Hudson Reed Customer Service Team
Excellent product and service
We have bought twice from this business we are based in Spain. Excellent communication very good customer service when we had delivery issues ( not the fault of Hudson Reed) the problem was sorted very quickly.
The products are excellent, top quality , we ordered a number is wall radiators- electric. All round an excellent experience. Thank you
June 26, 2026
Reply from es.hudsonreed.com
Dear Deblou,
Thank you very much for taking the time to leave such a wonderful review.
We are delighted to hear that this is your second purchase with us and that you have been happy with both the quality of our products and the service you received. While we are sorry that there were delivery issues, we are pleased that our team was able to resolve the situation quickly and efficiently.
It is especially rewarding to know that you are enjoying the radiators and that they have met your expectations in terms of quality and design. Feedback like yours means a great deal to us and motivates us to continue providing the highest level of service to our customers.
Thank you again for your trust and continued support. We look forward to assisting you with any future home improvement projects.
Kind regards,
Raffy
Customer Service Team
Hudson Reed
Good service
June 17, 2026
Reply from es.hudsonreed.com
Dear Valdis,
Thank you so much for your 5-star review! We truly appreciate your kind words and are delighted to hear that you were happy with our service. Your feedback means a lot to our team, and we look forward to serving you again in the future.
Best regards,
Raffy
Customer Service Team
Hudson Reed
Reply from es.hudsonreed.com
Dear Ángel,
Thank you so much for your wonderful review.
We truly appreciate your kind words and your 5-star rating. Providing outstanding customer service is always our top priority, and we're delighted to hear that your experience was a 10 out of 10. We look forward to serving you again in the future!
Best regards,
Raffy
The Hudson Reed team
My product arrived with an obvious…
My product arrived with a clear manufacturing fault. Hudson Reed's Customer Service team responded to my email quickly and called to confirm they were sending a new model. Although it took a while to arrive again I am happy with the replacement. Thank you
April 24, 2026
Unprompted review
Reply from es.hudsonreed.com
Dear Grant,
Thank you for taking the time to share your experience. We are very sorry to hear about the condition in which your towel rail arrived and fully understand how frustrating this situation must be, especially given the timing of your installation works.
Although the product may appear undamaged externally, it is possible that the item was affected during transportation. In some cases, the carrier may carry out repackaging if an issue is detected while the parcel is in transit. Please note that this process does not require prior authorisation from us, which could explain why the packaging showed no visible signs of impact.
That said, we would like to clarify that we have not received any direct contact from you previously providing details or photos of the reported damage, which would have allowed us to act sooner. However, as soon as we became aware of your feedback, we immediately escalated the case to our customer service and technical team.
A member of our team has now been instructed to contact you as a matter of urgency to review the situation in detail and ensure a swift and appropriate resolution is provided as quickly as possible, minimizing any further disruption to your project.
We sincerely apologise for the inconvenience caused and thank you for your patience while we work to resolve this matter promptly.
Kind regards,
Julian
Hudson Reed
-------------------------------------------------------------------------------------------------
Dear Grant,
As our Customer Service team explained to you after contacting you directly, we can confirm that a replacement order has already been created and dispatched to your address. The tracking details have been sent to you by email, allowing you to monitor the shipment and follow all delivery updates at any time.
We will continue to closely monitor the progress of this delivery until it has been received correctly, to ensure everything arrives as expected and that the issue is fully resolved.
We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while we ensure the matter is brought to a satisfactory conclusion.
Kind regards,
Julian
Hudson Reed
I love the look of my new Hudson Reed…
I love the look of my new Hudson Reed radiator and it fits perfectly in my new designed bathroom, which is still being renovated so I can’t wait to get to use the area.
Am really happy with the radiator
February 19, 2026
Reply from es.hudsonreed.com
Dear Vivienne,
Thank you so much for your wonderful review!
We’re delighted to hear that your new Hudson Reed radiator fits perfectly in your newly designed bathroom and that you’re so happy with the result. It’s great to know it complements the space just as you hoped.
We really appreciate you taking the time to share your experience, and we’re here for anything you may need as you finish your renovation.
We hope you enjoy your new bathroom when it’s ready!
Kind regards,
Raffy
Hudson Reed
Great Radiators
Great Radiators, and Customer Service, but 10 days Delivery turned into 3 Weeks.
February 11, 2026
Reply from es.hudsonreed.com
Hi Mark,
Thank you for sharing your feedback, and we're glad to hear that you’re happy with the radiators and our customer service.
We’re genuinely sorry for the delay in the delivery of your order. This is not the experience we aim to provide. A member of our customer service team will be reaching out to you shortly to gather more information about your case so we can understand what happened and ensure that situations like this do not occur again.
Thank you for your patience, and we appreciate the opportunity to make this right.
Kind regards,
The Hudson Reed Team
---------------------------------------------------------------------------------------------
Update 17/03/2026
Hi Mark,
Thank you again for your patience while we investigated the delay with our delivery partner.
We wanted to provide you with a clear update on what happened:
Our transport agency has confirmed that the driver responsible for your delivery on 27/02 was not loaded as scheduled in the morning. The issue was detected later that afternoon, and as a result, the delivery was automatically rolled over to the next working day, 02/03.
Although the situation was caused by an operational error on their side, we fully understand the inconvenience this caused you, and we appreciate the opportunity to review the case to ensure it does not happen again.
We’re grateful for your feedback, as it helps us strengthen our processes and continue improving the service we provide.
Thank you once again for your understanding.
Kind regards,
The Hudson Reed Team
Great after service
Great after service. Product broken on arrival/ No fuss replacement.
January 29, 2026
Reply from es.hudsonreed.com
Hi Jan,
Thank you very much for taking the time to leave your review.
We’re really glad to hear that you had a great after‑sales experience with us.
We’re sorry that the product arrived damaged, but we’re pleased to know that the replacement process was smooth and without any hassle for you. Providing quick and efficient support is a priority for us, and your feedback means a lot.
If you ever need anything else or have any questions in the future, we’re always here to help.
Kind regards,
The Hudson Reed Team
We’ve hadOutstanding Service and Communication Throughout Our Renovation such a fantastic experience…
We’ve had such a fantastic experience with Hudson Reed throughout our renovation project. With a large renovation comes multiple orders, returns, and exchanges, and their communication has been absolutely outstanding from start to finish. Every query was handled quickly and clearly, which made the whole process so much easier and less stressful.
They were also incredibly accommodating when we needed to make returns or exchanges across different orders, which we really appreciated while managing a big project with lots of moving parts.
A special thank you to Raffy, who was genuinely amazing. She was so lovely, incredibly patient, and always happy to answer our many questions. Her helpful attitude and friendly approach really stood out and made a big difference to our experience.
We wouldn’t hesitate to recommend Hudson Reed to anyone undertaking a renovation – excellent service, great communication, and a team that truly cares about helping their customers.
February 2, 2026
Reply from es.hudsonreed.com
Dear Serena,
Thank you so much for taking the time to share such an incredible review.
Providing clear communication, reliable support, and a smooth process from start to finish are priorities for us, so it means a great deal to know that this made a positive difference for you during such a complex project with many moving parts.
A very special thank you for your kind words about Raffy. We are thrilled to hear that Raffy’s patience, knowledge, and dedication stood out and helped make everything easier for you. Your recognition will definitely be shared with the team.
We’re genuinely grateful for your trust and for choosing Hudson Reed.
If you ever need assistance again whether for advice, returns, new selections, or anything else we will always be here and happy to help.
Thank you once again for your recommendation and for being such a fantastic customer.
Warm regards,
The Hudson Reed Team
Excellent support for returning the product
Unfortunately the towel radiator was just too big for the space we had. So a tip to buyers: measure the space including the thermostate ;-). Daniele contacted me after I issued this using the contact form. The process was really good and Daniele helped me out in a great way. After 2 weeks the money was back. Thanks Daniele for your excellent support!
February 18, 2026
Unprompted review
Reply from es.hudsonreed.com
Dear customer,
Thank you sincerely for your review and for taking the time to share your experience with us.
We’re glad to hear that, even though the towel radiator wasn’t the right fit for your space, the return process was smooth and that our customer support team was able to assist you effectively. It’s great to know that everything was handled clearly and efficiently, and that your refund was processed without any issues.
Feedback like yours reinforces our commitment to providing a professional, supportive, and customer‑focused service at every step.
If you ever need further assistance, additional information, or are considering future purchases, we will be more than happy to help you again. We truly appreciate your trust.
Kind regards,
The Hudson Reed Team
Easy to navigate website but the men…
Easy to navigate website but the men who helped me to know that what I needed to add were brilliant, can’t praise them enough. So thank you Raffy and Julien for all your help and patience. All delivered at said time too
January 20, 2026
Reply from es.hudsonreed.com
Dear James,
Thank you sincerely for your review and for taking the time to share your experience with us.
We’re delighted to hear that you found our website easy to navigate, and even more pleased that the assistance provided by our customer service team was so helpful. It’s wonderful to know that their support and patience made a positive difference during your purchase. We will gladly pass on your kind words to them.
We’re also happy to hear that your order was delivered within the expected timeframe.
If you ever need further assistance, additional information, or are considering future purchases, we will be more than happy to help you again. We truly appreciate your trust.
Kind regards,
The Hudson Reed Team
Delivered on time, and safely. Good quality so far
I ordered lavabo with console everything arrived in a timely manner, and l like the quality, just recently installed everything and it looks lovely.
December 30, 2025
Reply from es.hudsonreed.com
Dear Kezban
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your order arrived on time and in perfect condition, and that you’re pleased with the overall quality so far. Ensuring safe and punctual delivery is something we work very hard on, so it’s wonderful to know we met your expectations.
We’re also very happy that the lavabo with console has now been installed and that you find it lovely. It means a lot to us that the product not only arrived as expected but also met your standards once in place — that’s exactly the outcome we aim for with every customer.
If you ever need assistance in the future, have any questions, or decide to purchase something else, we’ll be more than glad to help. Your satisfaction is our priority, and knowing you’re happy with your experience encourages us to continue improving every day.
Thank you again for your trust and your kind review!
Kind regards,
The Hudson Reed Team
I am very pleased with my order
I am very pleased with my order – the quality is excellent, everything matches the description, and the delivery time was incredibly fast, exceeding my expectations (even though the order was shipped to Spain from the UK, it didn't get stuck in customs as unfortunately often happens. Furthermore I didn't have to pay any additional customs fees which is also often the case). The packaging is high-quality, and I have had no complaints. I received a very positive response when I had a question about the order tracking, and the response was prompt, friendly, and professional. I can confidently recommend this seller.
November 7, 2025
Reply from es.hudsonreed.com
Dear Natalia,
Thank you so much for your fantastic 5-star review! We are absolutely delighted to read that you are very pleased with your order and our service.
It is great to know that the quality of the product exceeded your expectations and that the delivery time to Spain was incredibly fast. We put a lot of effort into ensuring a smooth process, especially with customs, so we are thrilled that your order arrived quickly and without any additional fees or issues.
We also appreciate your kind words about the high-quality packaging and the prompt, friendly, and professional response you received from our customer service team. Providing clear and professional support is a top priority for us.
Your high recommendation means a lot! We look forward to welcoming you back for your next purchase.
Kind regards,
Hudson Reed Team
Customer service is very good
Customer service is very good. We had a problem with one product which arrived demaged because of bad transport company. They replaced new item immediately without any problem.
Thanks a lot.
November 4, 2025
Reply from es.hudsonreed.com
Dear Gulseren,
Thank you so much for your kind review! We’re very glad to hear that you had a positive experience with our customer service.
We’re sorry again for the inconvenience caused by the damaged product, but we’re happy we could resolve the issue quickly and provide you with a new item without any trouble.
If you ever need anything else, we’re always here to help.
Thanks a lot for your trust!
Kind regards,
Hudson Reed Team
Great customer service 🙌👏
October 17, 2025
Reply from es.hudsonreed.com
¡Hello Tony!
Thank you very much for taking the time to leave us such a fantastic 5-star review!
We truly appreciate you taking the time to share your feedback. Delivering great customer service is our top priority, and we are thrilled to hear that you had such a positive experience!
Your positive feedback is greatly appreciated and serves as a wonderful recognition of our efforts.
We are at your entire disposal for any consultation or need that may arise.
Kind regards,
The Hudson Reed Team
Reply from es.hudsonreed.com
¡Hello Francois Delerue!
Thank you very much for taking the time to leave us such a fantastic 5-star review!
We are absolutely delighted to read your comments about the "Great product" and, especially, that you were satisfied with our "great service to handle the delivery." Ensuring a smooth and seamless delivery process is a top priority for our team.
Your positive feedback is greatly appreciated and serves as a wonderful recognition of our efforts.
We are at your entire disposal for any consultation or need that may arise.
Kind regards,
The Hudson Reed Team
A Smooth Transaction without Surprises
Everything was smooth and without any surprises. The delivery was a bist slow-ish but the goods arrived as announced. The product is of good quality - would order again.
September 22, 2025
Reply from es.hudsonreed.com
Dear Customer,
Thank you very much for taking the time to share your feedback.
We're pleased to hear that your experience with us was smooth and that you're satisfied with the quality of the product. We truly appreciate your understanding regarding the delivery time and are glad everything arrived as expected.
We'll continue working to improve and ensure even more efficient service in the future.
Please don’t hesitate to reach out if you need anything. We're always here to help.
Best regards,
The Hudson Reed Team
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