Great Quality products and fast delivery. Wesley also helped us obtain replacement parts for the bath tap when we were having compatibility issues with our tub. Highly recommend!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hudson Reed NL are the best, especially Wesley who helped us so much. Basically, the ceramic ring around the shower we ordered was broken during transport, they sent us one back with no cost and super... See more
Company replied
Updated review. After I received an item with some very slight surface damage, a replacement was sent to me. This was the first time I had ever experienced any issue with a Hudson Reed product after s... See more
Company replied
My review is mixed. This is a long term review. I bought bathroom taps,two in built thermostat showers and a freestanding bath tap 9 years ago. they promise a 10 year warranty, which was why I chose t... See more
Company replied
Company details
Written by the company
Hudson Reed – exclusief online verkrijgbaar – dé sanitair & verwarming specialist. Ontdek ons enorme scala aan producten, waaronder alle soorten kranen, douches, vrijstaande baden, staande en hangende wastafels, badkamermeubelen en meer voor uw badkamer. Tevens hebben wij een zeer groot assortiment designradiatoren, kolomradiatoren, gietijzeren radiatoren, handdoekradiatoren en elektrische verwarming met alle essentiële accessoires aan. Hudson Reed is een internationaal bedrijf dat al sinds 2005 actief is op de Nederlandse markt. Wij hechten hoge waarde aan de meningen en ervaringen van onze klanten en ons streven is om uw winkelervaring onvergetelijk te maken. Wij bieden onze premium collecties aan voor concurrerende prijzen, lange garanties en snelle efficiënte levering. Met meer dan 25 jaar ervaring biedt Hudson Reed een aantrekkelijke collectie uiteenlopende producten, waarbij de laatste trends & hoogwaardige vakkundigheid zijn gecombineerd. Wij leveren luxe producten aan meer dan 10 verschillende landen en hebben daarom wereldwijd al meer dan 500.000 bestellingen geleverd aan tevreden klanten. Naast de klantgerichte service waarop onze waarden en succes zijn gebouwd, nemen wij een immense trots op de uitzonderlijke kwaliteit en het ongeëvenaarde ontwerp van onze producten.
Welkom bij Hudson Reed NL
Written by the company
- Betaalbare luxe & gegarandeerde duurzaamheid
- Hudson reed is sinds 2005 dé online specialist voor alle sanitair- én verwarmingsoplossingen in Nederland en België. Wij bieden de hoogste kwaliteit aan tegen zeer scherpe prijzen met uitermate lange garanties. Onze producten zijn ontworpen met het oog op kwaliteit & duurzaamheid. Tevens zullen al uw standaard leveringen binnen 3 tot 7 werkdagen plaatsvinden met gratis levering op bestellingen vanaf €500! Tevens bieden wij ook volgende dag of gekozen dag leveringsopties aan op een groot scala van onze collecties.
Gratis levering bij bestellingen vanaf €500
Snelle gratis leveringen vanaf €500, bezorgd binnen 3 tot 7 werkdagen.
Gratis Levering op bestellingen vanaf €500 binnen Nederland en België, levering zal plaatsvinden binnen 3 tot 7 werkdagen.
Contact info
4.5
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Quality products and Great Service by Wesley!
Great Quality products and fast delivery. Wesley also helped us obtain replacement parts for the bath tap when we were having compatibility issues with our tub. Highly recommend!
August 10, 2026
Reply from Hudson Reed NL
Dear Akriti,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with both the quality of our products and our delivery service.
It's also wonderful to know that Wesley was able to assist you in sourcing the correct replacement parts for your bath tap and help resolve the compatibility issues with your tub. Providing excellent customer support is something we take great pride in, so we're thrilled that your experience reflected this.
Thank you for your recommendation. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Gemma
Hudson Reed
They have a very good collection
They have a very good collection, especially when it comes to radiators.
August 17, 2026
Reply from Hudson Reed NL
Dear Hadi Sharifian,
Thank you for your excellent review.
We are happy that our product range, especially the radiators, is so well received.
We hope you will have many years of enjoyable use from your purchase and that we may be of service to you again in the future.
Kindest regards,
Wesley
Hudson Reed Europa
Very good quality and brilliant…
Very good quality and brilliant service.
I wanted to get a replacement for a damaged part and they instantly shipped it to me with no questions asked. Never got such amazing customer service from another company recently!!
August 22, 2026
Unprompted review
Reply from Hudson Reed NL
Dear Dinushika Opatha,
Thank you for your excellent review.
We are happy that the solution we were able to provide is so well received and hope that this will enable you to enjoy the use of your purchase for many more years to come.
Kindest regards,
Wesley
Hudson Reed Europa
Reply from Hudson Reed NL
Beste Pieter van Steenkiste,
Bedankt voor uw uitstekende beoordeling.
Fijn dat uw aankoop helemaal naar wens is.
Wij hopen dat u hier vele jaren met plezier gebruik van zult maken en dat we u in de toekomst opnieuw van dienst mogen zijn.
Met vriendelijke groeten,
Wesley
Hudson Reed Europa
Hudson Reed NL are the best
Hudson Reed NL are the best, especially Wesley who helped us so much. Basically, the ceramic ring around the shower we ordered was broken during transport, they sent us one back with no cost and super fast. When my kid also broke that one, they super kindly send ANOTHER one free of charge. I'm so grateful, Hurrah for Hudson Reed NL and Wesley, he's the man.
August 10, 2026
Unprompted review
Reply from Hudson Reed NL
Dear Thierry Albert,
Thank you for your glowing review.
It has been my pleasure to assist you in this matter and I am hopeful we have now brought it to a satisfactory conclusion.
Of course, should you require further support, you know where to find us and we will be happy to help. Hopefully our next interaction will be about a new purchase and your shower valve will continue to do good service for many years to come.
Best wishes,
Wesley
Hudson Reed Europa
Quality customer care
Updated review. After I received an item with some very slight surface damage, a replacement was sent to me. This was the first time I had ever experienced any issue with a Hudson Reed product after several purchases over the years. The customer care team were very patient and understanding. I continue to recommend their products.
August 10, 2026
Reply from Hudson Reed NL
Dear NGR,
Thank you for your review.
While we understand the reason for your review, we hope that your opinion of your experience with us will improve following the additional information we have provided, explaining that our request was not intended as a rejection of your request for a replacement but rather an attempt to fully understand the situation so that we could best facilitate a satisfactory solution.
We look forward to hearing from you so that we can provide a satisfactory solution.
Update: Upon further review of the case you were sent a replacement valve, scheduled to meet with your availability to receive the shipment, near the end of last month. We hope this valve has been received and found in perfect new condition.
Should you require further assistance, please do let us know.
Kindest regards,
Wesley
Hudson Reed Europa
Reply from Hudson Reed NL
Dear Guy Voet,
Thank you for your excellent review.
We are happy that our products and the delivery speed are entirely to your liking.
We hope you will enjoy using your purchase for many years to come and that we may be of service to you again in the future.
Kindest regards,
Wesley
Hudson Reed Europa
Sannam was able to help me with my…
Sannam was able to help me with my missing door knobs. The furniture looks great. Thank you!
August 4, 2026
Unprompted review
Reply from Hudson Reed NL
Dear S. Stevens,
Thank you for your glowing review.
I am happy my colleague, Sannam, was able to help you resolve this issue quickly and that your purchase is now entirely to your liking.
We hope you'll enjoy using the cabinet unit for many years to come and that we may be of service to you again in the future.
Kindest regards,
Wesley
Hudson Reed Europa
There was a small issue with the…
There was a small issue with the product, but the customer service team (Wesley) was responsive and professional.
July 30, 2026
Unprompted review
Reply from Hudson Reed NL
Dear Máté Csernus,
Thank you for your review.
We are sorry to hear that there was a small issue with your product, but we are pleased to know that our customer service team, especially Wesley, was able to assist you in a responsive and professional manner.
We appreciate your understanding and thank you for choosing Hudson Reed Europe. We hope you enjoy your purchase.
Kind regards,
Mehlab
Hudson Reed Europe
Everything was good
Everything was good: clear range, good information on what you can buy to make everything complete, easy to order and pay, quality, communication, delivery time. Have placed several orders and each time received good service.
July 10, 2026
Reply from Hudson Reed NL
Dear Kris Lathouwers,
Thank you for your review. We are happy to see that your experience from visit to the website through to delivery has been so excellent and we look forward to being of service to you again in the future.
Kindest regards,
Wesley
Hudson Reed Europa
I had a great experience purchasing…
I had a great experience purchasing toilet sets and shower sets from Hudson Reed. The products are of excellent quality, and the delivery was fast.
I did experience a few issues with my order, but the customer service team, especially Sannam, was very helpful and resolved everything professionally. Their support made the whole process much easier.
I highly recommend Hudson Reed. They offer quality products, reliable service, and a customer support team you can trust.
July 24, 2026
Unprompted review
Reply from Hudson Reed NL
Dear Panpitsha,
Thank you for your glowing review.
We are happy your overal experience has been such a positive one and that the issues you did experience were swiftly resolved by my colleague, Sannam.
We hope you will enjoy your purchase for many years to come and that we may be of service to you again in the future.
Kindest regards,
Wesley
Hudson Reed Europa
Reply from Hudson Reed NL
Beste K.L. Vermaase,
Hartelijk dank voor uw positieve review! Fijn om te horen dat u onze duidelijke communicatie, prettige service en snelle levering heeft gewaardeerd.
Met vriendelijke groet,
Mehlab
Hudson Reed Europa
Order a bidet set and washbasin
Order a bidet set and washbasin. Sannam from HR helped and resolved some issues.
June 30, 2026
Unprompted review
Reply from Hudson Reed NL
Dear Bhargav Mehta,
Thank you for your feedback.
I’m glad I was able to assist you and help resolve the issues.
Please don’t hesitate to get in touch if you need any further support, we’re always here to help.
Kind regards,
Sannam
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Shekhar Mohanty,
Thank you for your feedback.
We are happy to hear that you had a good experience with us and hope to see you again soon on our webshop.
Kind regards,
Sannam
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Dean Gullentops,
Thank you for your kind feedback! We're glad to hear you found our website easy to use and that your order arrived quickly.
We really appreciate your support!
Kind regards,
Hudson Reed Europe
Reply from Hudson Reed NL
Dear Eduard Marijt,
Thank you very much for your positive feedback.
We are pleased to hear that you are satisfied with the timely delivery, the quality of the product, and the clear instructions.
Should you have any further questions or require additional support in the future, we will be happy to assist you.
Kind regards,
Sannam
Hudson Reed Europe
Great customer services
Great customer services, really helpful and fast! Happy to have chosen them.
April 17, 2026
Reply from Hudson Reed NL
Dear Ms. Yagmur Telaferli,
Thank you very much for your kind review!
We’re delighted to hear that you found our customer service helpful and fast. It’s great to know you’re happy with your choice to order with us.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Mehlab
Hudson Reed Europa
Helpful and responsive
We broke our shower head and Sannam was very helpful with providing a replacement
May 4, 2026
Unprompted review
Reply from Hudson Reed NL
Dear Customer,
Thank you for your kind review!
We’re pleased to hear that Sannam was able to assist you quickly with arranging a replacement for your shower head. We’ll be sure to pass on your positive feedback.
If there’s anything else we can help you with, please don’t hesitate to get in touch.
Kind regards,
Mehlab
Hudson Reed Europa
Good purchase
Really well packed and product as per description. Fast shipping. Good service. I recommend.
April 8, 2026
Reply from Hudson Reed NL
Dear Dorota,
Thank you for your kind review! We're glad to hear everything arrived well packed and that you’re happy with the product and our service. We truly appreciate your recommendation.
Kind regards,
Mehlab
Hudson Reed Europe
Correct supplier, but be careful with B2B orders
The delivery process was correct, but I do have two minor remarks: 1) the packaging is not strong enough for long transport; the box was severely damaged, though fortunately the radiator was not. 2) the website does not clearly state that you need to create an account before placing an order. As a result, payment was made including VAT despite entering the VAT number at checkout. After reporting this via email, no credit note was issued or new invoice created, which other suppliers do.
March 31, 2026
Reply from Hudson Reed NL
Beste Stefaan Van Bouwel,
Bedankt voor uw positieve beoordeling.
Wij waarderen uw feedback.
Ik heb contact met u opgenomen om uw tweede punt van kritiek toe lichten. Het eerste punt, over de verpakkingsmaterialen, hebben wij genoteerd. Dit is een aspect dat wij geregeld evalueren, maar waarin wij ook moeten zoeken naar een minimum/maximum. Meer verpakkingsmateriaal heeft immers zowel financiële als milieutechnische gevolgen. Zodoende wordt constant afgewogen of het aantal beschadigde leveringen een toevoeging van beschermingsmateriaal rechtvaardigt.
Wij hopen dat u, ondanks de aandachtspunten, blij bent met uw aankoop en dat we u in de toekomst opnieuw van dienst mogen zijn.
Met vriendelijke groeten,
Wesley
Hudson Reed Eruopa
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.