Product is great but it was not very…
Product is great but it was not very well protected in the box given the weight and fragility of the radiator. It had various places of damage from transport.
Reply from es.hudsonreed.com
Dear Aaron
We’re glad to hear that you’re satisfied with the product itself, but we’re truly sorry to learn about the issues with its packaging and the damage caused during delivery. At Hudson Reed, we strive to ensure our products reach our customers in perfect condition, and we deeply regret this inconvenience.
To assist you further, we kindly ask you to send us some photos of the damage to the radiator and the packaging. This will help us assess the situation and provide you with the best possible solution.
You can send the photos to our customer service team at infoes@hudsonreed.com
We’re here to help and will work to resolve this matter as quickly as possible. Thank you for bringing this to our attention, and we appreciate your understanding.
Kind regards,
Hudson Reed Customer Service Team