Doggykings Reviews 

5,003
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,449 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting their durability, warmth, and waterproof features. Many also appreciate the thoughtful design, like integrated harnesses, and how well the items fit their pets. Conversely, a small portion of people felt that delivery times were often long, sometimes weeks, with limited tracking. A common issue was product sizing running small, frequently requiring exchanges. Some reviewers also reported dissatisfaction with customer service, citing ignored communications or difficulties with refunds, and a few noted faulty zippers.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the good quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues with incorrect sizing, with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing frustration over long wait times,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First jacket I ordered was far too small. I asked how to return it and was asked instead to send my dog’s measurements and a photo of the original jacket on my dog. The staff were helpful and the re... See more

Rated 4 out of 5 stars

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved. T... See more

Rated 4 out of 5 stars

Lovely coat. Bit snug (largest size on 30kg staff cross). It looks great. Unfortunately my dog refuses to move once I’ve put a coat on him. Strange boy but he just stands there and won’t walk. Th... See more

Rated 3 out of 5 stars

We already had products from doggyking so we knew the quality was really good. We saw the offers on Facebook so we ordered another coat for our sweet little boy. That's the good part. Unfortunately th... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(5,003)

1,413 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Mixed bag!

The first coat I bought ripped near the shoulder but as I needed the next size up I figured I would just order another coat as my puppy had been using the first one for a while and I was happy with it.
Had a different experience with my second order.
The zip would not stay closed and would open as I was walking my dog.
Emailed the company and sent them a photo and they agreed to replace the jacket. They asked that I send my dogs measurements so they could send me the right size!! Not sure if they thought my order was too small and this was why it wouldn’t stay shut, but this absolutely wasn’t the case. As was evident in the photo I sent them.
Unfortunately life got in the way of me sending the measurements. Along with a change in the weather which meant my dog didn’t need to wear a coat so it wasn’t at the forefront of my mind! Now they are saying I have left it too long for a replacement!!! Surely a replacement in the size i originally ordered would have made sense. Total waste of money and an expensive coat when it’s poor quality

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your money on this product

Do not waste your money on this product. They are nothing like what are portrayed in the pictures, description or color as shown above. And to get your money back you have 2 choices. Either send it back to China where you pay the return shipping and then you have to wait until they receive and inspect the item before they would refund the cost. Do you realize how long that will take?????

The second choice is a measly 30% refund on the price without returning the item. Neither choice is told to you when you purchase the item.

You are told there is a 30 day refund but you're really getting ripped off either choice you make.

These blankets are nothing but cheap pieces of cloth that you could easily buy on TEMU.

I just wasted over $60 on this crap because I love my senior Labrador retriever who needed help seeing.

This company plays on the heart strings of people like me with no regard except making money off caring pet owners.

I would give 0 stars if possible. Shame on this company for stealing from people who love their fur baby family members!!!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Experience

Ordered 2 jacket for my Jack Russell' had a slight problem, I contacted customer services spoke with Tanya who was very helpful dealing with the issue it was resolved very quickly replacement sent. Thanks Tanya much appreciated I would definitely purchase from Doggykings again.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Pais over £50 for 2 coats one kasted : months the other 4 months …

I ordered 2 coats in October they took a good week after the stated delivery time to arrive. When they did arrive I was initially really pleased with the coats the fit on my dogs was great and seem to do the job and keep my 2 old labourers warm one 13 and one 14. Unfortunately by January one of the coats the zip had broke so was unusable then yesterday the other zip broke on the other coat so this is now unusable over £50 both coats cost me really disappointed it’s not like my dogs have been running around in the coat with other dogs and giddy like in past years they are 2 old plodders these days so I would have expected the coats to last won’t be buying again

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great for reluctant dogs

Great guidelines on how to measure up your dog. If on the line, I would recommend going a size larger just to make it easier to zip up. I took a while to adjust the straps to my liking. My dog hates wearing jackets as he's just to cool with lots of opinion, but once it is on he's fine and it has good coverage and warmth. Would definitely recommend. Great value for money.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company. Iv had many a dog coat off them. Unfortunately I'd ordered the wrong size. I got in contact with them and they sent me another one, without sending the other one back. They was extremely helpful with everything and I had great communication with them. Id highly recommend them to anyone

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Words cannot describe how a company…

Words cannot describe how a company where we ordered a coat for our sausage dog. I ordered the wrong jacket I contacted doggys kings they immediately sent me a replacement jacket even though it was my mistake I cannot fault or praise them enough, there customer service was fantastic our dog loves there jackets. Thank you Doggie Kings for all your help in resolving our problem😊😊🫶🫶

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

The first product I brought did not fit my dog, so I contacted the company to arrange to send back the product. They responded immediately and directly to arrange a replacement product. They were very thorough in making sure that I received the correct size and when the replacement arrived, it was a perfect fit. The delivery took a little longer than I had anticipated but the customer service from this company is outstanding. I’m very happy with the quality of the product and will definitely be recommending this company for quality and service.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Dog coats

I would like very much to tell everybody.This company is brilliant they go out there way to help you i cannot praise them enough anybody looking for a dog coat?Please trust them , i do not work for them in any way.im just a happy customer many thanks to them kevin .

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely warm dog rain jackets

Lovely warm raincoats, at such a reasonable price.
So easy to put on, especially on my energetic 2 year old Working Cocker Spaniel. Mum and son looked great whilst out walking. Loved the colours (purple and navy) and combined/built in harness.

February 7, 2026
Unprompted review
Rated 4 out of 5 stars

Perfect for my larger than average Corgi

This jacket is great for my 2 and a half year old Corgi. I first ordered the wrong size (he is a bit larger than average) but after very helpful customer service, I was able to get the correct size sent to me.

Yes the delivery times are a bit slow, both of mine took between 2 and 3 weeks to arrive (from China) but I kind of expected this to be the case.

All in all, the company were great to me and the jacket is perfect.

March 12, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look