DoYouSpain.com Reviews 

I booked a car through do you spain and paid extra for their car insurance . When i arrived at the car hire company ( Centauro ) i was met by an unfriendly member of staff who then demanded i pay 371 euros extra for their insurance even though i didnt need it . I rang Do you Spain for Help and they just said that wasnt true but did not resolve this for me . They car hire company then demanded i pay the 1500 euro deposit if i didnt take insurance which i said i would pay as a deposit as long as it was refunded when i returned the car back safe and sound .They said they would not guarantee this .I could not take the risk and had to leave the airport with no car. I explained this to DO you Spain over numerous calls and they refused to refund me.It was a very stressful experience which left me out of pocket and with no car for the family for the week on holiday .

Easy booking and good price

I've used your site on numerous occasions and I've always been very satisfied with It's ease to navigate and the prices have always been competitive.

Have booked with DoYouSpain for several years in the Canary Islands . Great service efficiency and super cars. Thank you.

Do not rent a car from this company. They don’t provide all the details upfront, you can’t make any changes to your booking, and it’s very difficult to get in touch with an actual operator. If you cancel your reservation, they keep 70% of the amount you paid.

Quick, easy, reliable

Difficult to see without searching the maximum age for a driver to rent

This company scamming people for their money. Our flight was delayed and we arrived after 11 pm ,their office is closed and no one picks the phone up . Help line is useless. We have call in the morning and they said car was cancelled and no return is due . Despite we have paid for 7 days upfront . People at the help line arrogant and don't care . If you don’t want ti be scammed avoid this company

Easy to use .have used this company before and find they are a good car hire agent.

Super! Rapid.

Your company just loves ripping its customers off doesn’t even have a email address to forward complaints utter scum avoid at all costs

We always use DoYouSpain for car hire.They try and put other peoples damage,that have missed,on the next hirer.Give yourself an extra 10 minutes checking the car.You will thank me for it

Do you Spain will not give me a refund even though I cancelled within a day of booking. This was two weeks before going on holiday, and the website said you can cancel just before you pick up the hire car. The phone number just rings out, and the complaints department just has prescribed options that don't cover why they have not sent out a refund. They have sent me an email to say they have cancelled my booking, but you get no response as there doesn't seem to be any staff you can talk to, just robots with pre-prepared responses that have no relation to what you want. I get the feeling that they rely on people giving up, and then they get to keep your money. Do not use them as if there is a problem you are on your own.

Fraudulent, lying thieves. I paid $481.53 for an Alamo rental car in Spain using DoYouSpain. Alamo refused to give me the car because my license was new (moved to a new state) and it was less than 2 years old. They gave my car to another customer and I had to cancel my entire trip.

DoYouSpain said they will talk to Alamo and get me a refund, Alamo said the refund is DoYouSpain's decision because I paid them directly.

DoYouSpain never replied to my emails and when I called, I was told that the actual problem is that I didn't have an international license. This was never disclosed and if it was, it was not obvious at all.

They also refused to refund me citing that my purchase was non-refundable! I requested to speak to a manager and was denied. Then the woman on the phone just hung up on me.

I had to file a dispute with Citi bank so hopefully I can get my money back.

Don't use this company! Terrible and immoral.

We were refused a car we had booked for our holiday as "full first name and surname" were not printed on my credit card. As with most cards, it was Mr Initial Surname. I had multiple others cards, passport and driving licence all clearly showing I was the same person.

Company have refused a refund while their own terms and conditions don't specify this. Avoid this company, or read Reddit reviews etc.

This, and others, are well documented issues with this company.

Do yourself a favour and use another company.

Haven’t hired the car yet, but the booking process with DoYouSpain was all very straightforward.

Found the booking experience to be simple and straightforward, also a good price (booked and paid on line from the UK)

Great as always.. been using DYS regularly for many years now..

Helpful customer service