Globalconnect Reviews 

They bought the fiber infra structure in my town, and boom, prices went up with 69% over night. If you see the name Globalconnect: run.

This is the most expensive service on the planet. $2000 for 10 meters of fiber cable that costs ¢20 per meter. Holy **** I don't know how is this legal. Totally disappointed. I should've go with StatLink. I hope those monopoly practices in Sweden go bankrupt and disappear. It's a robbery basically and you don't have choice. Yep Sweden is not a socialist country.. :D

Oh I wished I read the reviews before I signed a contract with them. My neighbor informed me that I could get a fiber connection through them. This Sebastian other people talk about helped me as well to sign the contract. If I was lucky they could still install the connection this year (it was September). Have tried to get in contact with this Sebastian, he never replied anymore. The problem for me isn't even that I need to wait longer on the internet but the fact that we agreed on a price but the tax discount will change next year from 50% to 30%, of course they didn't bother to inform me about this. Their support center now also stopped responding. Stay away from this company

I'm incredibly satisfied how Sebastian from Global Connect guided me through the paperwork jungle of the application. Moreover, Sebastian coordinated the entire process exceptionally well. Communication with him was pleasant and smooth, especially because he explained the steps perfectly in English. The on-site staff were also exceptionally professional and friendly, and remained so, even when unexpected situations arose. Thank you again, and I highly recommend Global Connect.

Since the 19th there have been a cable "break or error" and no communication at all from this useless company. They say that you should turn to the company supplying the internet not contact them. I say no to that in harshest. When they are the sole reason the internet is not working.

Email after email and no answer and finally an answer that only stated the same that their weppage said. Why even have customer service?

Useless company that obviously have hired mostly incompetent personal that rather go on breaks and leave work early than actually do what they are paid for.

* edit. It took these worhless technicians 5 days to eventually send out a tech on site. And after 2 full days they have only updated more and more how complex this problem was. DEI hires everyone of them probably.
Still the 25th and not one word on how long this complete shitshow of a company needs to actually do their one job. Fix the network.

Can't choose another provider either since they own the city fibre. Like everything in sweden corruption and backroom deals that result in worse than bad quality.

2015 Asked for fibre. They would get back.
2016-2022 Ghosted us. Zero feedback.
2023 They called and straight up lied but offered us installation for 20k SEK. We accepted.
2024 Ghosted us.
2025 They cancelled our order due to high costs for them.

Laggar hela tiden. Global connect skyller på Allente, o Allente skyller på global connect. Några månaders bindningstid kvar, sedan åter till Telia.

Lost internett, long wait on customer service, nothing useful from person/technician in support. Say they will call back, but they dont call back. They cant answer why internett is down.

I was scammed by this "company" I called it out and was able to get my money back but now I have endured six months of harassment calls from all different numbers that are acquired online. I have just received an email from FRL.Global that I believe is part of it, claiming they are investigating the company and I have thousands of dollars waiting for me. This has been beyond hard to live with

This is an unregulated business, they have mo building, they asked me for payment to a private patpal named account not a business, then when i discovered they are a bunch of crooks they continue to call you, ive called them scammers on the phone and i’ve had two of these calls resulting in them telling me to f o** and ‘you’re an a***ole’ which just confirms it even more - they have no credibility

Dealing with them has been an incredibly frustrating experience, yet a somewhat typical one when one considers that this is a company that effectively has a monopolistic market position. Customer service seems to be an afterthought, and they carry out customer interactions with an air of indifference and arrogance that is palpable from the moment one attempts to make contact.

Their attitude is basically "take it or leave it" and attempts to discuss their offer are ignored. Their message is clear: Globalconnect does not need to bend over backward for anyone because, in their eyes, where else will you go?

However, when they have backorders to fill their sellers will pester you with phonecalls and try to talk you into buying services you don't need along with their fibre installation.

Bought out the local fiber network, increased prices by 50%

This company is a scam, stay away from it!! They promise a date for installation of internet on the phone but then once you have agreed to buying their service they are unable to give you a precise date for installation but just a vague '6 weeks'. They are useless in customer service each time you call them, and they also charged us 4500 NOK for cancelling their service (for all the reasons stated above) even though they haven't given us ANY SERVICE AT ALL, did not install internet or anything, but we cancelled 17 days after saying yes, instead of the 14 legal days!! Apparently cancelling because of not receiving the service on time as originally promised and not receiving the service one can expect of a customer service is not 'good enough reason' to cancel and thus we have to pay a penalty! Such a scam! I'm angry at myself for not reading the reviews on Global Connect on this website before agreeing to take on their service.

I have been waiting over a years for fiber to be connected to my house.
I understood it could take a while to plan and actually set up the connection, but my main problem is that I have not had a response on any ETA or such for 6 months.

In the spring of 2023, I got told they were currently setting up customers and I was included in the plan; however, I have not had any updates if anyone is even looking at my case.
When I submit tickets they get ignored, not even a response that's not automated.

Update:
Finally got hooked up, not impressed with the installation but it IS hard to dig here. So far it works quite well. Wish I had more time to think where to place the router but at least it finally works.