Dealing with them has been an incredibly frustrating experience, yet a somewhat typical one when one considers that this is a company that effectively has a monopolistic market position. Customer service seems to be an afterthought, and they carry out customer interactions with an air of indifference and arrogance that is palpable from the moment one attempts to make contact.

Their attitude is basically "take it or leave it" and attempts to discuss their offer are ignored. Their message is clear: Globalconnect does not need to bend over backward for anyone because, in their eyes, where else will you go?

However, when they have backorders to fill their sellers will pester you with phonecalls and try to talk you into buying services you don't need along with their fibre installation.