BPH Sales Reviews 189

My order for the Aldes H150 HRV and Digital Wall Controller was processed quickly and shipped to my door ahead of the estimated shipping date. The units were very well packaged and in great condition... See more

Friendly,professional staff. A better price than local dealer,fast ,safe delivery. This heat pump was for a large outbuilding. I may need a larger unit for our house in a few years and BPH is who I'l... See more

September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... See more

The customer service team at BPH Sales provided great service. I had previously purchased an HRV and was expecting to be able to use the existing controls that I had. That didn't work out, so the BPH... See more

Received the unit from some Purolator subcontrator at 11:36 this morning. The box was pretty banged up. Upon inspection of the unit I found a nice big dent in the acces cover. It was hit hard enough t... See more

Ease of ordering on site was great. Had to call for shipping timing and expected delivery as I just kept getting emails saying we are putting your order together Pickup of shipment was great. Conta... See more

Found BPH Sales through a search online and gave them a call to get more information on a Venmar air exchanger. Had a great friendly conversation with all of my questions answered and felt comfortable... See more

Great price easy to install. Package arrived in perfect condition however I found that it took quite some time to receive it. I would have given 5 stars if my parcel would have arrived sooner. Hover... See more

Showing prices in Euro was a little bit tricky, but since it was cheaper to install it myself that having to get e technician to install it (because I could not get the part anywhere else) I saved s... See more

Good website and phone sales people. Great price. Tracking number did not work. Was billed two separate shipping costs when then chocolate bar size controller was just put inside the air exchanger b... See more

Flawless delivery on large order! Purchased 6x unit heaters from BPH, Brad was extremely helpful in providing information and assistance with our order. The shipment arrived in less than a week to... See more

Brad with sales was good to deal with shipping went well and arrived in good timing. There will still need to be more discussion on operation and installation when we get to that stage.

The terminal they delivered to was very convenient for us. Delivery was quick and the item packaging was undamaged. Haven't installed the HRV yet, so can not comment on the quality of the item purchas... See more

I recently purchased a new HRV from BPH Sales. The team promptly responded to my questions and delivered my new unit as promised. It was just how a purchase experience should be.

Great website to order from. Timely and accurate communication. Fast delivery, especially going through Canada Post which just ended a strike. Friendly helpful staff.

I ordered the wrong air exchanger at the beginning and BPH was agree to cancel the order and provide feedback to order the appropriate model . Product was delivered according... See more

Ordered my Lifebreath Max 155 after consultation with the team at BPH. Easy, quick to react and delivered hassel free. Makes for a great start when upgrading in your home.

This is an official retraction of a previous one star rating I gave BPH. I arrived at premature conclusions. BPH rectified the situation professionally and treated me well. I can recommend them with c... See more

Great service and product. Shipping company was confused, bph sorted it for me. Product arrived as advertised at a good price.

Easy to find product from a google search. Easy to order. Canadian Dollars. Fast shipping with Canada Post so secure delivery to our postal box.

Called this business and spoke with a Brad who was above and beyond. He was very knowledgeable and appreciated the great service and advice.

Had a problem with a shipment Contacted BPH via email and got a very quick response. Got a follow up call from Brad shortly after. He took care of everything in a very short time. Would definitely... See more

Excellent service even with an error on BPH’s part which was immediately fixed and very well handled. Tremendous service!

The only improvement would be quicker shipment of the product, Manitoulin transport did a great job, just needs to leave your warehouse quicker if possible.

I called customer service and he was awesome

The people at BPH were very helpful and engaged with my order. They went beyond my expectations to make sure I was updated on my order. Thanks BPH Team!

Quick and easy to find the unit I needed and order it. Great service and quick delivery.

I would use someone other than Canada Post, haven't received unit yet but is in hawk and will get out tonight

Shipping was fast and packaged well. The heater and all parts not damaged during shipping. The heater has not been installed yet but it I like the look of it.

Everyone I dealt with was knowledgeable, courteous and willing to help out. I would definitely recommend BPH for your project.

Good customer service. Keeping client informed of delivery status. Call to company are answered by a person who is knowledgeable.

Good prices. Fast shipping. Good communication. HRV arrived at terminal within a few days of order completion. Well packaged and complete.

I was able to talk to a person on the phone to get advice about the HRV unit that I needed. Shipping was very fast. HRV unit is installed and works very very well. Much better than the unit that was p... See more

Machine works fantastic. I’m not an expert but I had very little trouble installing this unit.

The team at BPH always give the best customer service anyone could ask for!

I am very happy with our new unit. It was easy to order and delivered quickly to my doorstep.

Brad at Sales is an absolute gem, and BPH customer service is top notch.

Person was very helpful. Did not have item in stock, however attempting to find what I need.

Great comms, friendly staff, solved little problems promptly and professionally

You had product in stock. The shipping was ridiculous. Took almost 1 week to get here from Regina.

Sales staff was very knowledgeable about the product. Sale, payment and shipping all went smoothly.

On time, well packaged, as expected. Operating instructions could perhaps go into a little more detail.

Personal phone call as well as accurate tracking. Already installed and working perfectly.

Recently purchased a Napoleon Furnace and AC unit from BPH, great service and quick delivery.

Staff was knowledgeable and had answers to all my technical questions, order process was easy and transaction was smooth.

just received it today so we will see how it works out thank you and i will finish when it gets installed thanks you

I saved a lot buying online. Delivery was also fast. I will buy more for sure

Friendly and helpful staff. Product was packaged well for shipping.

BPH Sales website was easy to order from.