Albert provided the best customer support and service I've seen in years, quick replies with results. Friendly and helpful and willing to go the extra step to get a few questions answered and extreme... See more
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Company details
- #1 of 1 best companies in Hydroponics Equipment Supplier
- #1 of 1 best companies in Equipment Supplier
- #1 of 2 best companies in Farm Equipment Supplier
- #1 of 1 best companies in Garden Center
Written by the company
Trimleaf Canada is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We're a trusted hub a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.
Contact info
319 W Hastings St, V6B 1H6, Vancouver, Canada
- +1 (778) 300-3154
- info@trimleaf.ca
- trimleaf.ca
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Albert
Albert, whom I chatted with a couple of times, kept me informed about the alternate delivery route taken to avoid forest fires. Also he was very helpful troubleshooting why my freeze dryer was failing to achieve vacuum. Thank you Albert!
Albert is the best
Albert is the best ! No matter the time of day or the day of the week he is always there to help thanks again for your help .
The Evo is gone but the bridgelux is great diodes
They called me within 2 min of my email to em and explained everything as there website is updated. The Evo is no more but the replacement is great I have one already its bridgelux diodes and I have great plants. Awesome customer service and as fast as goin to a store with no gas used lol
Trimleaf initially quoted a one week…
Trimleaf initially quoted a one week delivery, but it was delayed by "order processing" by al,ost an a full week. Other than the delivery delay, the order went reasonable well. Additional support with warrantee registration and WIFI configuration would be welcome, but other than a one day response delay for technical support, I am happy with my purchase.
The shipment arrived when the delivery…
The shipment arrived when the delivery people said it would. Everything was in great shape.
All manual is on the internet which is a bit hard to handle -- reading and checking things out -- so I had them printed out at our Library -- it cost me $33.00 -- giving us a choose on receiving them already printed would have been nice.
Looking forward to using the machine
I reported this directly to your…
I reported this directly to your company email. The skids that the dehumidifiers were shipped on were not sturdy enough to allow for pump trucks to move them numerous times. The skids broke every time we lifted them to the area where they were going to be installed. Proper skids should be used in the future.
Prompt and friendly service
Prompt and friendly service, good communication, great product and good prices. That's all I look for.
Excellent advice , very good and knowledgeable
Excellent advice, and honesty by Albert
The product I ordered arrived quickly
The product I ordered arrived quickly, was as described, and was packaged well to protect the items. Excellent quality and reliable service. I will not hesitate to order from Trimleaf Canada again.
Fast, FAST delivery!!!
The pressure relief valve that I ordered arrived in 2 days! I need to remember to install it after my next batch is finished :)
Albert
Albert, You Da Man!
Every purchase goes as smooth as Silk!
Wish You were in Ontario!
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