Trimleaf Canada Reviews 

612
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and extremely knowledgeable staff for providing detailed answers and making the entire purchasing process smooth, pleasant, and completely hassle-free from start to finish. Consumers also highlight that products consistently arrive very quickly, safely, and in wonderful condition, perfectly meeting their high expectations. Some reviewers were not happy with the lack of tracking information and occasional delivery updates, leaving them uncertain about when their parcels would finally arrive at their door. A few people also noted minor shipping challenges, including broken skids or loose straps when receiving heavy items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive quickly, exactly as... See more

Delivery service

Consumers find delivery service to be efficient, with shipments often arriving quickly and safely within a... See more

Customer service

Customers consistently note positive experiences with customer service, praising the prompt, friendly, and... See more

Service

People report positive experiences with service, highlighting excellent quality and reliable assistance.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and expertise during the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Albert provided the best customer support and service I've seen in years, quick replies with results. Friendly and helpful and willing to go the extra step to get a few questions answered and extreme... See more

Rated 5 out of 5 stars

Prior to purchasing my harvest right large freeze dryer, I spoke with Albert who answered all my questions and gave me some very useful information of what to expect with my freeze dryer. I had been... See more

Rated 5 out of 5 stars

Great products! The kits and bundles are very helpful to get you everything you need at a better price. The tray lids are far more helpful then I originally thought, as it really helps when pre-fre... See more

Rated 5 out of 5 stars

When checking prices online on several retailers' sites for freeze dryer accessories, I found Trimleaf Canada to be the least expensive for the same brand products. That means very little if the least... See more


Company details

  1. #1 of 1 best companies in Hydroponics Equipment Supplier
  2. #1 of 1 best companies in Equipment Supplier
  3. #1 of 2 best companies in Farm Equipment Supplier
  4. #1 of 1 best companies in Garden Center

Written by the company

Trimleaf Canada is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We're a trusted hub a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

612 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(612)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Albert

Albert, whom I chatted with a couple of times, kept me informed about the alternate delivery route taken to avoid forest fires. Also he was very helpful troubleshooting why my freeze dryer was failing to achieve vacuum. Thank you Albert!

August 14, 2026
Rated 5 out of 5 stars

The Evo is gone but the bridgelux is great diodes

They called me within 2 min of my email to em and explained everything as there website is updated. The Evo is no more but the replacement is great I have one already its bridgelux diodes and I have great plants. Awesome customer service and as fast as goin to a store with no gas used lol

August 17, 2026
Unprompted review
Rated 4 out of 5 stars

Trimleaf initially quoted a one week…

Trimleaf initially quoted a one week delivery, but it was delayed by "order processing" by al,ost an a full week. Other than the delivery delay, the order went reasonable well. Additional support with warrantee registration and WIFI configuration would be welcome, but other than a one day response delay for technical support, I am happy with my purchase.

July 23, 2026
Rated 5 out of 5 stars

The shipment arrived when the delivery…

The shipment arrived when the delivery people said it would. Everything was in great shape.

All manual is on the internet which is a bit hard to handle -- reading and checking things out -- so I had them printed out at our Library -- it cost me $33.00 -- giving us a choose on receiving them already printed would have been nice.

Looking forward to using the machine

July 31, 2026
Unprompted review
Rated 3 out of 5 stars

I reported this directly to your…

I reported this directly to your company email. The skids that the dehumidifiers were shipped on were not sturdy enough to allow for pump trucks to move them numerous times. The skids broke every time we lifted them to the area where they were going to be installed. Proper skids should be used in the future.

July 14, 2026

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